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Lexus of Tucson - At The Auto Mall
Tucson, AZ
208 Reviews
THE LEXUS OF TUCSON AUTOMALL DIFFERENCE
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that is beyond compare. We take as much pride in our customer service as we do in our vehicles.
From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling and servicing the finest new and used Lexus cars ever built. As a certified Lexus dealer in Tucson, we go above and beyond to implement our expertise and experience to assist your every need.
Whether you're considering a purchase or lease of a new or used Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Sedans, SUVs, Hybrids, Electric, and Performance vehicles, which include the LS, ES & IS sedans, LX, GX, RX, NX, and TX Luxury Utility and LC, LS, ES, RX, NX, TX, and UX Hybrid vehicles as well as the RZ All Electric. Our dealership has a Lexus that's perfect for you.
In addition to our new inventory, we also have a large selection of pre-owned models. A majority of our pre-owned inventory consists of luxury brands just like Lexus so that you can still find the luxury option that you have been looking for. In fact, many of our pre-owned Lexus options are L/Certified meaning that you can take advantage of a factory warranty on a high-quality pre-owned Lexus model. Browse through both our new and pre-owned inventory online now or stop out to see all that we have to offer in person.
Our two Tucson locations, Lexus of Tucson on Speedway and Lexus of Tucson at the AutoMall, share the same ownership and customer service commitment. Come see us today at either location for all your Lexus maintenance and service needs. Our team of expert technicians will ensure your vehicle runs at top performance. While your vehicle is being serviced, you can enjoy our luxurious waiting area or take advantage of our service loaner fleet and be on your way in a new Lexus while yours is being serviced. We offer a seamless customer experience between both stores. Feel free to let us serve you at whichever location is most convenient.
We are committed to ensuring your Lexus buying and most importantly, your Lexus ownership experience is the best you’ve ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 208 reviews
August 13, 2025
The overall experience was tremendous! Kris Bowman was phenomenal and so easy to work with! We would absolutely recommend Kris and the Team! Thank you! Kris Bowman was phenomenal and so easy to work with! We would absolutely recommend Kris and the Team! Thank you! More
by Patrick Torrez
August 08, 2025
Customer service is good, but unfortunately, like many dealers, they "push" services that are not necessary. I took our 2023 Lexus NX for 15k miles service and they informed me that the engine air filter dealers, they "push" services that are not necessary. I took our 2023 Lexus NX for 15k miles service and they informed me that the engine air filter needed to be immediately replaced. I checked the filter (I'm a mechanical engineer and experienced DYI car maintenance guy), and the filter was perfectly clean. Normally, engine air filter only needs to be replaced every 30k miles unless you drive in very dusty conditions. Moreover, they charge $84 for the filter replacement. A new filter costs less than $30 at a Lexus or Toyota dealer, and the replacement takes 2 min (they already had to open the filter box to remove and inspect the filter, so there should be no extra charge for labor anyway). This is typical of many dealers and auto repair shops - they take advantage of people who don't know much about cars and "push" unnecessary services that require almost no effort from their side and overcharge for parts, giving the whole industry a bad name. More
by katekebo
Employees Worked With
June 11, 2025
I recently had the pleasure of working with Christopher Andrews, a salesman at Lexus of Tucson at the Automall, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From t Andrews, a salesman at Lexus of Tucson at the Automall, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From the moment I walked into the dealership, Christopher greeted me with a warm, genuine smile, making me feel valued without any high-pressure tactics. He also worked with me to find a financing option that fit my budget, securing a great deal with no hidden fees or last-minute surprises. The entire process was seamless, thanks to Christopher’s organization and follow-through. His dedication to customer satisfaction is top-notch. If you’re in the market for a Lexus, I highly recommend reaching out to Christopher Andrews at Lexus of Tucson at the Automall. He’s professional, knowledgeable, and genuinely cares about his customers. Five stars all the way! More
by pdougherty
Employees Worked With
April 15, 2025
Jerry is are go to Guy. We have purchased 8 Lexus from this dealership most under Jerrys help. We highly recommend him for a ture and honest approach of purchasing a new aut We have purchased 8 Lexus from this dealership most under Jerrys help. We highly recommend him for a ture and honest approach of purchasing a new auto. More
by mreich4
April 01, 2025
My last two vehicle purchases have been made with Lexus of Tucson. Richard Lake has been my service person for most of the years since 2010. I have the highest regard for him as a person and for his pr of Tucson. Richard Lake has been my service person for most of the years since 2010. I have the highest regard for him as a person and for his professional attitude toward his clients. Lexus of Tucson is lucky to have Richard, he represents you well. Kathleen Thomas More
by Kat
Employees Worked With
March 27, 2025
Brian is the best. He always takes the time show that he cares. It’s clear that his approach to customer service isn’t about a pay check but this is a part of who he is He always takes the time show that he cares. It’s clear that his approach to customer service isn’t about a pay check but this is a part of who he is and we appreciate it! More
by Veron Chapple
Employees Worked With
March 11, 2025
Bought es 350 V6 and 300 H hybrid both gray colors two cars chris v did great. 5 stars lol cars chris v did great. 5 stars lol More
by djbryan15
Employees Worked With
March 07, 2025
I don't particularly enjoy shopping for new cars. In fact, I really dislike the entire process. But working with Kris Bowman was a genuine pleasure. He's a very trustworthy individual who does all he In fact, I really dislike the entire process. But working with Kris Bowman was a genuine pleasure. He's a very trustworthy individual who does all he can to make the process comfortable. Kris doesn't actually "sell" you as much as he helps you buy and make the right decision. You can trust Kris. More
by JohnOAZ
Employees Worked With
February 25, 2025
If you are looking for an honest, hardworking salesperson, you couldn’t find a better one than Kris. Very professional, and straight forward with the deal. He worked very hard to insure my wife w salesperson, you couldn’t find a better one than Kris. Very professional, and straight forward with the deal. He worked very hard to insure my wife was happy with her new car. We loved working with Kris. More
by Dave
Employees Worked With
February 18, 2025
Laura Lavender was our sales person. Very responsive, answered all questions we had, and acted to present our offer to management. We negotiated a good deal, I believe, with us and the Very responsive, answered all questions we had, and acted to present our offer to management. We negotiated a good deal, I believe, with us and the dealership. Followup with reasonable repairs was superb, Laura ensured we didn't have to make repeated trips to the dealership to leave with our car. Laura's communication, followup and attention to detail made our purchase far more pleasant than we expected. She will make a great salesperson for your purchase at Lexus of Tucson at the Auto Mall. More
by John
Employees Worked With
