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Lexus of Valencia

Valencia, CA

4.4
519 Reviews
Call Dealership (661) 260-2000

24033 Creekside Road

Valencia, CA

91355

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519 Reviews of Lexus of Valencia

July 04, 2023

Dirty theaves ready to steal your money specialy the manager mark haynes and his finance bold assh—e More

by 818rb818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dont know the name
Report | Print
Jul 06, 2023 -

Lexus of Valencia responded

Hello, We would like to learn more about what happened exactly so we can share your feedback with our staff. Please feel free to email our General Manager at ramin@keyeslexus.com. Thank you for your time.

Helpful
July 03, 2023

Great sales staff. Jesus was very informed and helpful. He introduced me to someone form every department and all of them were great. More

by greggjme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah and Jesus
Report | Print
Jul 06, 2023 -

Lexus of Valencia responded

We really appreciate the kind words about our team, Greg! Thank you for your business and we look forward to your next visit with us.

Helpful
June 21, 2023

The salesmen at Lexus of Valencia are very helpful and acknowledgeable. They are ready to help you get the best deal. More

by Van
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Zakaryan & Jose Moscoso
Report | Print
Jun 23, 2023 -

Lexus of Valencia responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

Helpful
June 09, 2023

The easiest, fastest, car buying process I’ve ever experienced. Robert was friendly & I was in and out of Lexus within 2 hours. More

by June
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Zakaryan
Report | Print
Jun 13, 2023 -

Lexus of Valencia responded

Congratulations on the new car! We're so happy to hear you had a great experience. Feel free to reach out if you have any additional questions as we'll be happy to answer them.

Helpful
June 07, 2023

Knowledgeable, courteous and accommodating. I am very satisfied with my purchase. My salesperson worked hard to please me and arrive to a satisfactory price. More

by Lvictuum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark M.
Report | Print
Jun 09, 2023 -

Lexus of Valencia responded

Congratulations on your new ride, and thank you for your excellent review! We're thrilled you found our salesperson knowledgeable, courteous, and accommodating. We're also delighted you're very satisfied with your purchase and the price. We understand buying a vehicle is a significant investment, and we strive to make car-buying easy and stress-free. Thank you for choosing us, and we look forward to serving you again!

Helpful
May 30, 2023

Edward was wonderful. He was attentive and made me feel comfortable. He even had my car washed. Great customer service. Beautiful dealership and welcoming staff! More

by Michelle Pinkston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
Report | Print
May 31, 2023 -

Lexus of Valencia responded

We really appreciate you taking the time to leave us a review! We love being able to make the shopping experience easier for our customers and strive to have everyone walk away with a great deal. Please reach out if you have any questions and we’d be happy to assist you. We look forward to working with you again in the future whether it's for another purchase or service! Have a great day!

Helpful
May 25, 2023

Excellent service - Scott Melville provides superior customer service - keeps customer informed - never a problem - I recommend Scott More

by mhinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Melville
Report | Print
May 26, 2023 -

Lexus of Valencia responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again!

Helpful
May 22, 2023

Scott has been my Lexus service representative for many years. He is honest and great to deal with. Highly recommend him. More

by GarciaA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Melville
Report | Print
May 22, 2023 -

Lexus of Valencia responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

Helpful
May 19, 2023

We bought our Lexus from this location in 2013. It has been serviced with them since then (less the years we moved out of state due to work relocation). When we returned, there was no question wher More

by shukie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stover
Report | Print
May 22, 2023 -

Lexus of Valencia responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

Helpful
May 18, 2023

Scott Melville provides fabulous customer service. He is always thorough, efficient and very helpful. I return to the dealership due to his outstanding work . More

by janicedosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Melville
Report | Print
May 22, 2023 -

Lexus of Valencia responded

Thank you so much for the 5-stars and kind words! We appreciate you choosing us to service your vehicle and hope to see you again!

Helpful
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