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Lexus of Warwick

Warwick, RI

4.6
328 Reviews

1095 Centerville Road

Warwick, RI

02886

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Showing 328 reviews

February 23, 2024

Best price nation wide for the vehicle I was looking for. Highly recommended .the best More

by shawndfr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wagner
Apr 13, 2024 -

Lexus of Warwick responded

We're glad to hear that you found the best price nationwide at Lexus of Warwick. We appreciate your high recommendation.

January 17, 2024

I had a great experience with the team, at Lexus of Warwick, since the beginning of my search for an NX350. Everyone who assisted me with the online request for making an appointment to see and drive t More

by Padi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric (sales person), Devine (financial department), Morgan (Online appointment). All get 5 stars from me. , Karine Corriea, Ben Stenovitch
Apr 13, 2024 -

Lexus of Warwick responded

We truly appreciate the thoughtful review and it's wonderful to hear that your online appointment with Lexus of Warwick for your NX350 was such a success. It seems like our Sales Manager, Financial Department and receptionists both exceeded expectations in providing information and empathy during the process. Thank you for choosing us for your purchase, we appreciate having you as our customer.

December 26, 2023

Gabby was very professional and well in formed about the car and sale. great experience over all, will be happy to do business there again. More

by lsleedham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
gabby
Apr 12, 2024 -

Lexus of Warwick responded

We appreciate your kind words and high rating. It's good to know you enjoyed the professionalism at Lexus of Warwick, as well as our informative auto sales service. We anticipate your return for further needs.

November 27, 2023

It was the worst Experience for me. After waiting almost a month for car to come in they changed the payment amount on me the day before I was to pick up my car. More

by Cardonajosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen Aylward , Nathan Reed , Paul Webb, Karine Corriea, Seth Swagger, Raymond West, James Ferreira, Hal Pelit, David Wagner, Jim Hughes
Nov 28, 2023 -

Lexus of Warwick responded

Hello, Your feedback is important to us here at Lexus of Warwick and I would appreciate the opportunity to speak with you to address your experience with our Sales Team. Please email me with your preferred contact information. Thank you, Stephen Aylward Lexus of Warwick General Manager Saylward@PenskeAutomotive.com

June 21, 2023

The service department is top notch. They are very communicative. They send a video with commentary of your vehicle while it is on the lift. They pick up and drop off your vehicle and le More

by dcoon64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Stone
Jun 22, 2023 -

Lexus of Warwick responded

Hello, thanks for sharing this five-star review with us. We're thrilled to learn that our top-notch Service Department was communicative and sent you a video of your vehicle's service. Your satisfaction means a lot to us, and we truly appreciate you choosing Lexus of Warwick for all of your automotive needs.

October 22, 2022

This was my first encounter at Lexus of Warwick. The salesman, David Wagner was a terrific guy- forthcoming and professional. I was directed to the dealership by a young woman- Jaime Harris when I i More

by Miller7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaimie Harris, David Wagner
Oct 24, 2022 -

Lexus of Warwick responded

Hello, it was great getting to meet you. Our Sales Team appreciates your five-star review about the professionalism you received about the vehicle you were interested in. We are glad that you enjoyed your visit at Lexus of Warwick. Congratulations.

Oct 24, 2022 -

Miller7 responded

The above comments will do.

July 28, 2022

I was driving from the Cape to NYC. Suddenly 3+lights came on and cautioned that my AWD was malfunctioning. I was fortunate that I was near the Lexus in Warwick, RI. when I arrived serv More

by Sjssports1
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Jul 30, 2022 -

Lexus of Warwick responded

Hello! We're happy you found our Service Team to be so supportive during your experience here at Lexus of Warwick. Our team strives to deliver an excellent experience, and we're glad that we were able to get you back on the road in a timely manner.

November 20, 2021

In the process of replacing the wrong key fob, Warwick Lexus demonstrated their outstanding customer service. Prompt, courteous & extraordinary care was shown towards making things right. Applause to this More

by Nnordheim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason & those who helped make my service extraordinary!, Hal Pelit
Nov 20, 2021 -

Lexus of Warwick responded

Thanks for the positive review! We can't tell you how nice it feels to hear that [employee names] went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 17, 2021

It was a great experience at Lexus of Warwick. Everyone was so professional and Pepino was amazing More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Nov 17, 2021 -

Lexus of Warwick responded

Susan, thank you for sharing your wonderful review of us here at Lexus of Warwick. We are so pleased to learn that you had a great experience here. We value your business.

November 17, 2021

Very responsive to your needs. Cordial. Work is as promised. Trustworthy , reliable. They also keep in touch with you through the process of work being done. More

by ChrisD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belleville
Nov 17, 2021 -

Lexus of Warwick responded

Thank you for entrusting our team here at Lexus of Warwick with the care of your vehicle! It is wonderful to see our team always provides you with excellent customer care. Please don't hesitate to contact us for any future assistance.

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