Lexus of Warwick

I had a great experience with the team, at Lexus of Warwick, since the beginning of my search for an NX350. Everyone who assisted me with the online request for making an appointment to see and drive t Warwick, since the beginning of my search for an NX350. Everyone who assisted me with the online request for making an appointment to see and drive the car to the final purchase was very professional, knowledgeable, friendly, and thorough. Morgan was the person who nicely set an appointment for me via phone to go and see the car. Eric, the Sales Agent, and Ben, the Sales Manager, were very apprehensive about what I was looking for and I felt very comfortable purchasing my now-owned car because of them. Eric and Benjamin's communication skills and professionalism in giving thorough information and disclosure, made me decide very quickly to purchase the car. Karine and Devine, in the Financial Department, completed work very professionally and with a great attitude. The receptionist(s) were communicating well and were empathetic. In short, I have to say I had an incredible experience and am very happy to buy my NX350 from Lexus of Warwick :) Great teamwork! Thanks for such great customer service. More

Gabby was very professional and well in formed about the car and sale. great experience over all, will be happy to do business there again. car and sale. great experience over all, will be happy to do business there again. More

It was the worst Experience for me. After waiting almost a month for car to come in they changed the payment amount on me the day before I was to pick up my car. After waiting almost a month for car to come in they changed the payment amount on me the day before I was to pick up my car. More

The service department is top notch. They are very communicative. They send a video with commentary of your vehicle while it is on the lift. They pick up and drop off your vehicle and le They are very communicative. They send a video with commentary of your vehicle while it is on the lift. They pick up and drop off your vehicle and leave you a loaner vehicle. Their service rates are very fair. I am very satisfied. More

This was my first encounter at Lexus of Warwick. The salesman, David Wagner was a terrific guy- forthcoming and professional. I was directed to the dealership by a young woman- Jaime Harris when I i The salesman, David Wagner was a terrific guy- forthcoming and professional. I was directed to the dealership by a young woman- Jaime Harris when I inquired about the availability of a vehicle advertised on the internet. This was the first time I purchased a car out of state and they made the process seamless. More

I was driving from the Cape to NYC. Suddenly 3+lights came on and cautioned that my AWD was malfunctioning. I was fortunate that I was near the Lexus in Warwick, RI. when I arrived serv Suddenly 3+lights came on and cautioned that my AWD was malfunctioning. I was fortunate that I was near the Lexus in Warwick, RI. when I arrived service advisor, Peppino Palladino.introduced himself. He was amazing, helpful, compassionate and a true gentleman. 2 1/2 hours later I was on the road home. Thanks to lexus of Warwick and Peppe, they couldn’t have been better. More

In the process of replacing the wrong key fob, Warwick Lexus demonstrated their outstanding customer service. Prompt, courteous & extraordinary care was shown towards making things right. Applause to this Lexus demonstrated their outstanding customer service. Prompt, courteous & extraordinary care was shown towards making things right. Applause to this dealership for lifting the Lexus brand Service record even higher. More

Very responsive to your needs. Cordial. Work is as promised. Trustworthy , reliable. They also keep in touch with you through the process of work being done. promised. Trustworthy , reliable. They also keep in touch with you through the process of work being done. More

It was a great experience at Lexus of Warwick. Everyone was so professional and Pepino was amazing was so professional and Pepino was amazing More

I have always been satisfied with the service at Lexus of Warwick. Ryan takes a personal interest and has a wonderful personality which makes for a very pleasant experience. Warwick. Ryan takes a personal interest and has a wonderful personality which makes for a very pleasant experience. More