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Lexus of Warwick

Warwick, RI

Overview
Reviews
Vehicles
4.6
332 Reviews
Call Dealership (866) 977-9001
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1095 Centerville Road

Warwick, RI

02886

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Showing 332 reviews

July 28, 2022

I was driving from the Cape to NYC. Suddenly 3+lights came on and cautioned that my AWD was malfunctioning. I was fortunate that I was near the Lexus in Warwick, RI. when I arrived serv More

by Sjssports1
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
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Jul 30, 2022 -

Lexus of Warwick responded

Hello! We're happy you found our Service Team to be so supportive during your experience here at Lexus of Warwick. Our team strives to deliver an excellent experience, and we're glad that we were able to get you back on the road in a timely manner.

November 20, 2021

In the process of replacing the wrong key fob, Warwick Lexus demonstrated their outstanding customer service. Prompt, courteous & extraordinary care was shown towards making things right. Applause to this More

by Nnordheim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason & those who helped make my service extraordinary!, Hal Pelit
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Nov 20, 2021 -

Lexus of Warwick responded

Thanks for the positive review! We can't tell you how nice it feels to hear that [employee names] went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 17, 2021

It was a great experience at Lexus of Warwick. Everyone was so professional and Pepino was amazing More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Report | Print
Nov 17, 2021 -

Lexus of Warwick responded

Susan, thank you for sharing your wonderful review of us here at Lexus of Warwick. We are so pleased to learn that you had a great experience here. We value your business.

November 17, 2021

Very responsive to your needs. Cordial. Work is as promised. Trustworthy , reliable. They also keep in touch with you through the process of work being done. More

by ChrisD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belleville
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Nov 17, 2021 -

Lexus of Warwick responded

Thank you for entrusting our team here at Lexus of Warwick with the care of your vehicle! It is wonderful to see our team always provides you with excellent customer care. Please don't hesitate to contact us for any future assistance.

November 16, 2021

I have always been satisfied with the service at Lexus of Warwick. Ryan takes a personal interest and has a wonderful personality which makes for a very pleasant experience. More

by Conniegelfuso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gardiner
Report | Print
Nov 17, 2021 -

Lexus of Warwick responded

Hi Connie, Your satisfaction means everything to us, so we are delighted that our team has always provided you with a pleasant experience. We appreciate your return business and at Lexus of Warwick know that you are always welcome here.

November 16, 2021

Quick and friendly service. Employee overseeing my repairs was efficient and informative. An overall good experience. More

by Phil Bergeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Report | Print
Nov 17, 2021 -

Lexus of Warwick responded

Hello Phil, thank you for bringing your vehicle to us at Lexus of Warwick. It sounds like you had a very efficient experience with our Service Department, that is what we like to learn. We look forward to servicing your vehicle again in the future.

November 16, 2021

Jason from Lexus Warwick Service and technician did a wonderful job taking care of my car. They carefully examined the car and discussed with me the issues in detail and showed me options. They got the c More

by ZZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa
Report | Print
Nov 17, 2021 -

Lexus of Warwick responded

Hi there, We strive to ensure that we keep our customers updated and informed, so we are delighted to hear of your experience with our Service Department. Thank you for choosing Lexus of Warwick and we appreciate your recommendation.

November 12, 2021

Very pleasant and efficient service staff. On time appointment. Loaner car available. Ryan is the best. More

by drhall15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gardiner
Report | Print
Nov 13, 2021 -

Lexus of Warwick responded

Our team always works hard to make your service experience great! They will be glad to learn your feedback. Thanks for choosing Lexus of Warwick!

November 12, 2021

Great experience, we will be going back for our routine maintenance. Highly recommend Lexus of Warwick. More

by MariA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Belleville
Report | Print
Nov 13, 2021 -

Lexus of Warwick responded

Thank you for sharing your experience! It's great to know that you enjoyed your visit!

November 11, 2021

I am immediately acknowledged by name by my service advisor, Peppino Palladino. Their service is outstanding each and every time! More

by dmcalci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Report | Print
Nov 11, 2021 -

Lexus of Warwick responded

Our Service Team at Lexus of Warwick is committed to professionalism and excellence. We value your business and are looking forward to your next visit.

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