Lexus of Warwick

I was able to schedule a recall appointment within a week. I added an oil change at the last minute and they were able to accommodate me without any problems. When I arrived they took my car in immediat week. I added an oil change at the last minute and they were able to accommodate me without any problems. When I arrived they took my car in immediately & the recall & service call were completed within the time frame given. More

I went in for a oil change and they treated me wonderful. I even took advantage of their tire special and got all four tires! I even took advantage of their tire special and got all four tires! More

The staff is super nice and was very helpful with my autistic son by giving him a stuffed animal and toys!! They were all very pleasant and kind. autistic son by giving him a stuffed animal and toys!! They were all very pleasant and kind. More

Stephen Aylward was so wonderful in ensuring I had a great experience at Lexus of Warwick. He listened to my concerns and was open to comments. He was the first reason why I decided to purchase my new L great experience at Lexus of Warwick. He listened to my concerns and was open to comments. He was the first reason why I decided to purchase my new Lexus. He had me work directly with Hal Pelit to finalize the purchase of my new Lexus and show me all the option my new vehicle had. Hal was so nice and patient to work with. I would work with him and the dealership again in the future. More

Best experience I have ever had from a dealership. In and out very detailed if a question couldn’t be answered they used team work to answer no BS. I also used emails to communicate they were answered in a t out very detailed if a question couldn’t be answered they used team work to answer no BS. I also used emails to communicate they were answered in a timely fashion. More

On of the most important departments in a dealership is the service department. Good service makes me more inclined to purchase another vehicle from the dealer and recommend the dealership to others Sinc the service department. Good service makes me more inclined to purchase another vehicle from the dealer and recommend the dealership to others Since I have owned my 2016 RX 350 the service department at Warwick Lexus has been a 10 out of 10. More

Service was prompt. Prior to completion of service, I was contacted and informed of additional things my car required. Can make payment online or at service department. Very convenient hours of operation. contacted and informed of additional things my car required. Can make payment online or at service department. Very convenient hours of operation. More

Did unnecessary work and did not do it correctly I went in for a service visit and received a call that I needed an additional $700 of service. I was with some people and without thinking agreed-My f I went in for a service visit and received a call that I needed an additional $700 of service. I was with some people and without thinking agreed-My fault. They did the work and messed up some stuff. They told me to come back and they would fix the issue but I will never set foot in their dealership again. I believe they refer to this as "elder abuse" More

Positive experience I’ve been leasing a Lexus since 2007. All of the staff is attentive and helpful. Special thanks to Ray West and Alisha Cady who are outstanding and wo I’ve been leasing a Lexus since 2007. All of the staff is attentive and helpful. Special thanks to Ray West and Alisha Cady who are outstanding and wonderful staff. Richard Hochman More

Recommendation of Service Consultant Talisa Albanese Had an issue with Lexus RX350. Brought car to Lexus of Warwick where Talisa was my Service Consultant. She was very helpful, courteous and thorough in Had an issue with Lexus RX350. Brought car to Lexus of Warwick where Talisa was my Service Consultant. She was very helpful, courteous and thorough in getting the problem fixed. Car was at the dealership for several days because my insurance company was slow in sending a claim representative. Talisa communicated with me regularly to advise how work was proceeding. Talisa’s interaction made this repair as seamless as possible. She’s an asset to this dealership. More