Lexus of Warwick

Best experience I have ever had from a dealership. In and out very detailed if a question couldn’t be answered they used team work to answer no BS. I also used emails to communicate they were answered in a t out very detailed if a question couldn’t be answered they used team work to answer no BS. I also used emails to communicate they were answered in a timely fashion. More

On of the most important departments in a dealership is the service department. Good service makes me more inclined to purchase another vehicle from the dealer and recommend the dealership to others Sinc the service department. Good service makes me more inclined to purchase another vehicle from the dealer and recommend the dealership to others Since I have owned my 2016 RX 350 the service department at Warwick Lexus has been a 10 out of 10. More

Service was prompt. Prior to completion of service, I was contacted and informed of additional things my car required. Can make payment online or at service department. Very convenient hours of operation. contacted and informed of additional things my car required. Can make payment online or at service department. Very convenient hours of operation. More

Did unnecessary work and did not do it correctly I went in for a service visit and received a call that I needed an additional $700 of service. I was with some people and without thinking agreed-My f I went in for a service visit and received a call that I needed an additional $700 of service. I was with some people and without thinking agreed-My fault. They did the work and messed up some stuff. They told me to come back and they would fix the issue but I will never set foot in their dealership again. I believe they refer to this as "elder abuse" More

Positive experience I’ve been leasing a Lexus since 2007. All of the staff is attentive and helpful. Special thanks to Ray West and Alisha Cady who are outstanding and wo I’ve been leasing a Lexus since 2007. All of the staff is attentive and helpful. Special thanks to Ray West and Alisha Cady who are outstanding and wonderful staff. Richard Hochman More

Recommendation of Service Consultant Talisa Albanese Had an issue with Lexus RX350. Brought car to Lexus of Warwick where Talisa was my Service Consultant. She was very helpful, courteous and thorough in Had an issue with Lexus RX350. Brought car to Lexus of Warwick where Talisa was my Service Consultant. She was very helpful, courteous and thorough in getting the problem fixed. Car was at the dealership for several days because my insurance company was slow in sending a claim representative. Talisa communicated with me regularly to advise how work was proceeding. Talisa’s interaction made this repair as seamless as possible. She’s an asset to this dealership. More

Great experience overall Overall the experience was great. They worked with from the beginning to get me close to where I wanted to be. The addressed all of my questions and c Overall the experience was great. They worked with from the beginning to get me close to where I wanted to be. The addressed all of my questions and concerns. No one pressed me to make a decision, and they all made signing as streamlined and painless as possible. In the end I would have like the price to be a little less, but who really says, "wow, I wish I could have paid more for that....." Thank you for helping in the process. More

This was my third Lexus and the service provided by Hal Pelit, and Seth Swagger and Alisha Cady was outstanding. And I must say that the service provided by the Service Department has always been the best Pelit, and Seth Swagger and Alisha Cady was outstanding. And I must say that the service provided by the Service Department has always been the best . More

A great car buying experience Having the opportunity to sit down and go through all the features available to me with the the different Lexus models, specifically those for the UX, Having the opportunity to sit down and go through all the features available to me with the the different Lexus models, specifically those for the UX, and pick those that I was most interested in on a particular vehicle was a really good indicator that this would be a good experience for me considering it was my first time buying a new car. The best part of this experience was how my sales rep, Kyle, took the time to make sure I was comfortable with my purchase and noted all the concerns I had as well as removed my hesitations to such a large purchase. I appreciate the vast amount of time, effort and energy he put into my purchase of the car and I think he distinguishes himself quite well despite his being a younger car salesman. I have no doubt he has a great repertoire with all of his customers, and it was ultimately Kyle as an individual that drew me into finalizing my purchase of this car. More

Great experience After an extensive search I found the RX 450 hL I was looking for at Lexus of Warwick. Kyle helped settle all the details of my transaction prior to d After an extensive search I found the RX 450 hL I was looking for at Lexus of Warwick. Kyle helped settle all the details of my transaction prior to driving down from Maine with my trade. This was the easiest and best buying experience I’ve had. Thank you! More