
Lexus of Warwick
Warwick, RI
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Awesome Experience!! Great experience. Nathan Read was able to answer all my questions and was excellent with follow up. When I picked up the car it had a red bow on top. Great experience. Nathan Read was able to answer all my questions and was excellent with follow up. When I picked up the car it had a red bow on top. Never in all of my years of car buying did I show up and have a car like that. It was just like the commercials. The little things go a long way! Thank you Nathan and Lexus! More
First Time was a CHARM While being aggravated with HERB CHAMBERS of Sharon we drove in to this dealership on a whim. I have never done business with them before. Within 45 m While being aggravated with HERB CHAMBERS of Sharon we drove in to this dealership on a whim. I have never done business with them before. Within 45 minutes they located our RX 350 Sport EXACTLY the way we wanted it. In 2 days it is parked in our driveway. And I paid LESS than a quote from Herb Chambers . The Entire experience lasted 1 and a half hours TOPS !!!! The salesman Kyle was Excellent and the finance woman was Excellent as well. We were in and out So Fast I can't remember half the names of all the staff that helped us. HIGHLY recommend this dealership More
The best The special guys at this dealership all work together from the management team to sales dept. and service . I have dealt with a lot of dealerships ove The special guys at this dealership all work together from the management team to sales dept. and service . I have dealt with a lot of dealerships over the years but they are by far the best. From Steve,Neil,Cory and Richard they all work together to make it so easy to purchase a car from them . Then when it needs service which all cars need service PAPINO is there all the time to help you out and make it easy to schedule an appointment. More
Outstanding attention and care While I find Lexus dealerships as a whole to be responsive and capable, especially appreciate the effort, coirtesy and responsiveness of the folks at While I find Lexus dealerships as a whole to be responsive and capable, especially appreciate the effort, coirtesy and responsiveness of the folks at Lexus of Warwick. I paused there for a 50,000 mile tuneup while on a 400 mile trip to New York. We were an hour late but Paul, with whom we dealt, said no problem, and the car was tuned up and cleaned up and we were good to go in two hours. Paul kept us informed of developments and extras needed, auch as new windshield wipers, which proved to be important because we went on to encounter some horrendous rain on our trip. I wholly recommend this dealership and its staff. Larry Smith More
Lexus owner They will hide a problem to make a sale on a used vehicle, after you buy and discover the problem, they will gladly look at it and make a bunch of ex They will hide a problem to make a sale on a used vehicle, after you buy and discover the problem, they will gladly look at it and make a bunch of excuses to not fix the problem. If you want a good used Lexus, go some place else.. More
Kudos to Ray West at Lexus of Warwick!! This dealership is fortunate to have such a knowledgeable, talented salesperson on their staff. Ray walks the talk of Lexus’ commitment to customer This dealership is fortunate to have such a knowledgeable, talented salesperson on their staff. Ray walks the talk of Lexus’ commitment to customer service. Buying a car online can be daunting, requiring the buyer to have total trust and integrity of the salesperson. Ray possesses those qualities and more. His insightful understanding of a customer needs, along with his caring and treatment of each customer as a true individual is unlike any salesperson I experienced. Arriving at the dealership, we were welcomed by Ray then shown to our car sporting a red bow on its rooftop and parked on a red carpet. This Lexus certified used car looked like it belonged in the new car showroom. On the dealerships website, Ray earned his title as Master Certified Sales Consultant. This was one reason that I contacted him. Luckily, I did. He has won me over as a loyal customer for future purchases. Thank you, Ray. More
Hats off to Inskip for having the best customer service department around. My Lexus is taken care of in a superb manner. Always ready to help, Peppino has been the friendliest, most informative, and helpfu department around. My Lexus is taken care of in a superb manner. Always ready to help, Peppino has been the friendliest, most informative, and helpful person that anyone could ask for...Thanks! Amedeo Mega More
Horrible! This place is horrible. had to be the worst buying experience of my life! Worked with Seth Swagger who screwed up my whole account and had to get the This place is horrible. had to be the worst buying experience of my life! Worked with Seth Swagger who screwed up my whole account and had to get the GM to help me out because no one else will More
Ronald G Lexus Rx350 It was a Saturday early in the morning. My first time I have been there @ Lexus of Warwiick. I had a wonderful and amazing experience that I will neve It was a Saturday early in the morning. My first time I have been there @ Lexus of Warwiick. I had a wonderful and amazing experience that I will never forget. I can see the Smiles from everybody's face.Good Attitude. Make me realize that I was Home. That day was Patriot against SeaHawks, It was a big day for Patriots Nation. BurkHardt was doing an excellent job to make me buy the Lexus. KYle did a wonderful job for me in finance. Karine knows how to fix things. She's the best. love her. even Pat Clifford Makes me thiink that I"m in a Restaurant, asked to serve more chocolate. Everybody did a wonderful job. I will make sure all my friends and family are going to get their next car at this dealership. Love you Guys. Thanks for your Help. Ronald Ganthier More
2008 Lexus Es 350 So my boyfriend and I were looking to trade in our 2005 Honda Accord when we were informed about Lexus of Warwick. We made the inquiry on the Lexus we So my boyfriend and I were looking to trade in our 2005 Honda Accord when we were informed about Lexus of Warwick. We made the inquiry on the Lexus we wanted and within a day we received an email back about the car. So we decided to take a trip up to the dealer and check out the car lot.. When we stepped inside we were greeted by John with a smile and a firm handshake. We told him about the inquiry and then he pulled the car up to the front door. We instantly fell in love with the vehicle we had planned on purchasing.. We sat down with John and discussed the process we would be going through in order to make this purchase final. Not once did he try to pressure us into making a decision on the spot. The numbers worked out perfectly... Usually car dealers try to low ball with the offers on a trade in... But not Lexus. They offered us more than we expected.. Which left us smiling. Tomorrow we go to sign the final paperwork to our new Lexus and couldn't be more excited. So Far we have experienced nothing but awesome customer service!! If you're looking to buy a Lexus I would definitely recommend this dealer and the associate John A.. Thank you John!! - Brianna & Andrew (: More