Lexus of Warwick

We visited this dealership all the way from New York. Our experience was excellent !! Karine had answered all the questions for us . She was very patient with us. She was extremely knowledgeable and totally experience was excellent !! Karine had answered all the questions for us . She was very patient with us. She was extremely knowledgeable and totally professional! It was a pleasure doing business with her and all the other staff at this dealership (do not recall their names) I would recommend this dealer and everyone and anyone looking for any car! More

Aaron worked very hard to close this deal. We couldn't agree to terms initially, but he called me later in the week after re-working the numbers. At the end, I got a great price on a CPO vehicle, and the agree to terms initially, but he called me later in the week after re-working the numbers. At the end, I got a great price on a CPO vehicle, and they got a loyal customer. Give them a try; I think you'll be happy, and be sure to ask for Aaron. Tell him Nathan sent you :-) More

I had a great experience! Seth made everything go nice and smooth. Quality of vehicle is top notch and price was very reasonable. I would shop there again without hesitation. and smooth. Quality of vehicle is top notch and price was very reasonable. I would shop there again without hesitation. More

Gerry was great to work with as there was no pressure just knowledgeable information regarding the vehicle including honest feedback on the RX350 vs. 450 questions I had.Price turned out to be a little m just knowledgeable information regarding the vehicle including honest feedback on the RX350 vs. 450 questions I had.Price turned out to be a little more flexible than others I had experienced and the team of Linda and Mike set me up with the best possible rate. Mike helped with the paperwork and lining me up with only the options I wanted without the pressurized add ons. Great experience! More

I drive approximately 1000 miles a week, and consequently I spent a long time researching my next vehicle. Once I found the premium 2011 Lexus CT200H online I knew I found a great deal. Working with Lexu I spent a long time researching my next vehicle. Once I found the premium 2011 Lexus CT200H online I knew I found a great deal. Working with Lexus of Warwick's Master Certified Sales Consultant Richard Johnson made the whole process easy and informative. Rich spent the time to teach me about the car's many options. With the car's premium audio package, leather package, navigation system, pre-collision system and LED headlamps, there was a lot to learn. With Lexus's reliability and 100,000 mile certified warranty I'm averaging 50 miles per gallon and doing it in comfort with a smile on my face. A happy customer. More

We had great experience during the purchasing process of our new car. Karine was very knowlegable of the product line. She was very patient, articulate, understanding and considerate. Her approach and profe our new car. Karine was very knowlegable of the product line. She was very patient, articulate, understanding and considerate. Her approach and professional demeanor made the process enjoyable and hassle free. Michael Silva in Financial Services was courteous and made us feel valued and welcomed. We really appreciate their efforts. Lastly, we also want to thank Neal. He was not your typical Sales Manager. He also made us feel welcomed and was not overly aggressive, as some can be. A great experience. We would recommend this dealership to anyone interested in buying a new Lexus. More

Paula is always helpful honest!She is easy to work with too. I would reccomend her to anyone. It is always comforting to me seeing her behind the desk! too. I would reccomend her to anyone. It is always comforting to me seeing her behind the desk! More

Long story short, they told me they could not get me financed because even though my credit is great, I wanted to buy an older model car with high mileage (2001 Pathfinder, 145k miles). Even with a fift financed because even though my credit is great, I wanted to buy an older model car with high mileage (2001 Pathfinder, 145k miles). Even with a fifth of the payment down, I had to wait over an hour for a decision from the finance department. Verdict: The banks wouldn't do it. Okay then. I left. Went to another dealer who got me a good rate on an OLDER vehicle that cost thousands more. No problem getting a 36-month deal. I got a call from Lexus of Warwick a few days later offering me financing on the Pathfinder. Well, to little too late. I took my great credit and my money somewhere else. That's just the finance department, though. The salesman there was helpful for the most part, but you could tell he thought I didn't know too much about cars. I'm a small, young looking female -- but I write about cars for a living and have owned multiple beaters over the years, all needing plenty of TLC. The salesman at Lexus of Warwick told me he would clear the Pathfinder's check engine light before I got a sticker. Well -- it takes about 100 miles for a check engine light to reset. I obviously didn't want him to just clear it; I wanted them to guarantee to FIX THE PROBLEM, whatever it was (he had no idea -- shouldn't they have scanned it before putting it on the lot?). He kept insisting he would clear it -- never specified it would be fixed. I would recommend for anyone buying an older vehicle to hop over to Mass, if only for the 30-day mandated warranty. More

I recently bought a pre-owned Lexus RX for my wife at Inskip Lexus Warwick in November 2011. It was a great experience especially dealing with sales associate James Ferreira. James was highly professiona Inskip Lexus Warwick in November 2011. It was a great experience especially dealing with sales associate James Ferreira. James was highly professional and there was no typical salesman pressure talk. After I bought the car it came to my notice that all tyres were new but front two tyres were different brand than the rear ones. When I pointed this out to James he immediately resolved it by putting 4 new tyres of same brand without any additional cost. He even spent about an hour with us to go over all the features in the car and after that did several follow up calls to check if we were fully satisfied with the vehicle. I would also highly appreciate their service department. During several visits I have dealt with Frank Vanner, Peppino Palladino, Carlos and some some other technicians and every time it was a very pleasant experience. They updated the firmware, applied any pending technical service bulletins, and did everything to my satisfaction. After the updates the car drives really good. Overall I will highly recommend the Lexus of Warwick and the sales associate James Ferreira if anyone is looking for a new or pre-owned Lexus. More

I have owned a Lexus LS400, LS430 and now an LS460L. All have been under preowned certified warranties. I am a knowledgable owner and research all TBS's and have all issues fixed. On the last 2 cars, I ha have been under preowned certified warranties. I am a knowledgable owner and research all TBS's and have all issues fixed. On the last 2 cars, I have dealt exclusively with Frank. He has made sure every one of my issues has been taken care of to my satisfaction. All TSB's have been taken care of and if they cannot fix an issue, he lets me know exactly why. On my latest service visit, I had a driver door hinge and front headlight lamp out at 49k miles. Should not happen. While Inskip disnot take care of it 80025lexus sure did. Fixed at no charge, even though the hinges were not under waranty (when does a Lexus hinge fail at 49k miles!?). Inskip and Lexus corporate keeps me a big Lexus fan. More