
Lexus of Warwick
Warwick, RI
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We didn't end up buying a car at Lexus of Warwick because they did not have the color we really wanted. We did spend some time with Karine, and had a car that we went home to think about, but when we called they did not have the color we really wanted. We did spend some time with Karine, and had a car that we went home to think about, but when we called back it was sold. What little experience we did have with Lexus of Warwick was very good. Karine was knowledgeable and helpful. They don't try to pressure you into buying a car that you really don't want. If you are looking for a Lexus, they are worth your time. More
very pleased with the service we received --Richard went above and beyond to assist us - he spent an incredible amount of time with us going over all the options in our 2012 RX 350 --he was extremely knowle above and beyond to assist us - he spent an incredible amount of time with us going over all the options in our 2012 RX 350 --he was extremely knowledgeable about the car we were looking for -- was very helpful explaining the pros and cons of leasing as we considered this for the first time - even after our purchase he continues to answer any questions we might have -- would send any friends looking for a Lexus to Richard Johnson and Lexus of Warwick -- on a scale of 1-10, he was a 14 !!!! More
Karine was very friendly, and helped me pick a Lexus, I was a very picky buyer and had trouble finding what I wanted, but Karine stayed with me and helped me threw it all, and found me a perfect Lexus. I a was a very picky buyer and had trouble finding what I wanted, but Karine stayed with me and helped me threw it all, and found me a perfect Lexus. I am very happy with her service and the service I got at this dealer. I am overly satisfied. Everything was outstanding. More
I recently leased my second RX350. I was actually going to go with a competing dealership due to a rather unpleasant experience with my original salesman. I was contacted by Lexus Corporate many times aski to go with a competing dealership due to a rather unpleasant experience with my original salesman. I was contacted by Lexus Corporate many times asking what I was going to do for the end of my lease. I had explained to them what happened and that asked that I please return to Inskip and they were going to call someone at Inskip to discuss the issues and what I was looking for. I am so thankful for that and the person they had me go and see. I simply cannot say enough about how this person saved not only a customer at Inskip but also with Lexus as I was at the point of returning to Mercedes. Michael Silva, Certified Sales/Leasing Coordinator, at Lexus of Warwick is fantastic. He is a fine example of a true car sales professional. Mike made sure that I got exactly what I wanted and dealing with him was an absolute pleasure. I am sending all of my family and friends to him and I hope when I am ready for my next Lexus that he is still there. Also, another positive part of the experience was meeting Kenneth Golini. He too is a consummate professional. And there is one more person that I have dealt with in the past that made me want to be a return customer and that is Peppino Palladino in service. Peppino has always been wonderful. I am a firm believer that a positive experience with a car dealership goes well beyond the sale. All of these gentlemen are not only true professionals but they are well educated about their products and processes. These are the kind of people you want representing your brand. Lexus should continue to retain these employees and use them as an example to other employees who may not be at that high standard of excellence (especially at Inskip whose names I will not mention). I highly recommend Inskip and Lexus. Michael Silva is the reason I stayed with Lexus. I would recommend that all future and current customers go to Lexus of Warwick and ask for Michael Silva. More
My 2006, GS 300 and my 2007 RX 350 have been serviced by Lexus of Warwick since 2009. Paula Tiburcio has been our service representative since we started visiting Lexus of Warwick and we have always been g Lexus of Warwick since 2009. Paula Tiburcio has been our service representative since we started visiting Lexus of Warwick and we have always been greeted with a friendly smile and prompt service. Last week, my GS 300's sunroof stopped working properly. The price of the repair was over $3000. Paula contacted Lexus Corporate on our behalf and the repair was covered %100! She said we were great customers - I think Lexus of Warwick is a great dealership! Thank you Paula and thank you to all of the people that helped make this happen for us. We are Lexus fans for life! Sincerely, Tod and Kirsten Raeber More
Excellent expereince with Lexus of Warwick & particularly Dave Poccia. His low key approach helped sell the RX 350. He was knowledgable, got what we were looking for & made the whole expereinc particularly Dave Poccia. His low key approach helped sell the RX 350. He was knowledgable, got what we were looking for & made the whole expereince a pleasant one! More
I found the car on the internet and flew from Pittsburgh to R.I. to buy based on Dave's assurance that the car was everything it was advertised to be. It was. Even priced below bluebook. Dave couldn't have to R.I. to buy based on Dave's assurance that the car was everything it was advertised to be. It was. Even priced below bluebook. Dave couldn't have been nicer or more helpful even picking my daughter and I up at the airport. Great experience! More
I was looking for a specific used vehicle on line, and had sent out a few inquiries requesting information. I only heard back from 2 of 6, and the 1st reply I received was from Dave Poccia from Lexus of had sent out a few inquiries requesting information. I only heard back from 2 of 6, and the 1st reply I received was from Dave Poccia from Lexus of Warwick a/k/a Inskip Lexus. He was a pleasure to work with. My experience was no pressure, just providing information, answering all my questions, etc. I was coming from MA to RI to check out the car, and he took the time to go through a fairly thorough inspection of the vehicle for me before I took the trip. Needless to say, I felt very confident about this vehicle after talking with Dave and decided to go down there and did in fact purchase the vehicle. I would highly recommend Lexus of Warwick to anyone looking for a vehicle. new or used. as you will get professional, honest, no pressure from this dealer. Once purchased, I had to spend a little time with the finance assistant Gina Hallisey and received the same profeesional friendly, no pressure experience. Most finance asst are trying to sell you add-ons. She knew since I was purchasing a used car, that there was no need for the add-ons and was straight forward and very friendly, helpful etc. So if you need a car, be sure to check out InSkip Lexus, Lexus of Warwick. More
I came in contact with David via the internet and met him the next day to test drive the car that I had inquired. David was especially helpful, informative, and a very friendly guy. Highly recommend him for the next day to test drive the car that I had inquired. David was especially helpful, informative, and a very friendly guy. Highly recommend him for anyone trying to buy a car. Very responsive when you need to ask questions or have concerns on your vehicle, and he will do his best to help you out. I was in a rush to get my car and David helped me out greatly. Thank you Lexus of Warwick and to David personally. More
Easy, friendly, warm, simple, satisfying service and process from start to finish made my first experience with in skip a great joy. Mike was professional and Gina was too. They explained everything in process from start to finish made my first experience with in skip a great joy. Mike was professional and Gina was too. They explained everything in easy to understand terms and I felt super comfortable. More