
Lexus of Warwick
Warwick, RI
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I had the pleasure of purchasing a new car from Richard Johnson. The overall experience was excellent. Richard knew the product, options and talked me through the extire process. I would highly recommen Johnson. The overall experience was excellent. Richard knew the product, options and talked me through the extire process. I would highly recommend Richard to my family and friends. I look forward to doing business with Richard in the future. More
I can't say enough good things about our experience at Inskip Lexus. The whole car buying process was pleasant and stress free. Richard and Gina were great! Very knowledgeable and friendly. We will defini Inskip Lexus. The whole car buying process was pleasant and stress free. Richard and Gina were great! Very knowledgeable and friendly. We will definitely be returning to Inskip Lexus in the future. More
david poccia should be promoted to sales manager and you would get more deals done, he is professional, knows his products and can get it done without pissing me off. Nice car, love it. The only part is th would get more deals done, he is professional, knows his products and can get it done without pissing me off. Nice car, love it. The only part is the sales manger you have on staff is an idiot, i had a deposit on a car and they sold it under me, Dave worked with the VP of lexus and got me another car. So it all worked out, so make the change, because your business looked slow to me the times I stopped in. You guys market cars well, but the perception on the street is you don't bend on price to well and xxxx customers off. I attribute that to the sales mangers and I know they are the gait keepers in making money for the company, but without customers spending you have nothing. More
From the moment I walked in to the dealership I was greeted warmly and treated with kindness and respect. They were informative friendly and there was at no time any pressure to do anything. The vehicl greeted warmly and treated with kindness and respect. They were informative friendly and there was at no time any pressure to do anything. The vehicle I purchased 2007 LS 460 was prepared properly with one flaw that was immediately agreed to be taken care of. I have purchased a number of vehicles from Inskip Lexus and every time the experience can be rated excellent. David the internet sales manager went well above and beyond to make the decision and the purchase convenient for me. By far the best sales people and dealership I have ever worked with. More
We had been dealing with an issue that required us to rewrite & update our RX 350 lease. Initialy we had very bad vibs and believed that this was going to be a very bad expierence. Michael Silva was the rewrite & update our RX 350 lease. Initialy we had very bad vibs and believed that this was going to be a very bad expierence. Michael Silva was the salesperson. Michael was exemplary in all facets of his dealings with us. He is an excellent representative for Lexus. He was friendly, knowledgeable, and willing to go above and beyond to meet our expectations. Inskip is very fortunate to have such a superlative individual. We would certainly recommend him to our friends and family. Prior to our lease rewrite we dealt with Larry Vanner in service to solve our service issue. Larry worked very hard with regional and national reps to make every attempt to satisfy our demands. I do not think he could have done more. Unfortunately the regional and national reps did not support our position. Fortunately with the help of Micheal Silva we in the end left satified with a new RX 350 and an updated lease. Bob More
We were initially going to another Lexus Dealer in Massachusetts to purchase our pre-certified Lexus until my daughter Stephanie who purchased her new Lexus at Inskip had received outstanding servic Massachusetts to purchase our pre-certified Lexus until my daughter Stephanie who purchased her new Lexus at Inskip had received outstanding service and personal attention by sales person Dave Poccia and the Service Manager Jay and she was 100% accurate, they were outstanding and kept open communications until they found the perfect car I was looking for, their committment to customer service is a true refection of Inskip Lexus so much that my daughter in the future and grandaughter will be looking to Dave and Jay in the months ahead. Being a former corporate executive that preached customer service and honesty as job one , both these gentlement far exceeded my expectations. It will be a pleasure to highly recommend Inskip, Daved and Jay to all family and business associates. Happy Holidays Andrew J Primo andyjay87@aol.com More
My husband and I have purchased an IS250 and an ES350 within the last ten months. On both occasions, Michael Silva was the salesperson. We went back to him for the second purchase because of the outsta within the last ten months. On both occasions, Michael Silva was the salesperson. We went back to him for the second purchase because of the outstanding service and attention we received from him. Michael has been exemplary in all facets of his dealings with us. He is an excellent representative for Lexus. He was friendly, knowledgeable, and willing to go above and beyond to meet our expectations. Inskip is very fortunate to have such a superlative individual. We would certainly recommend him to our friends and family. Shirley Alfano More
Our experience with Mike Silva was outstanding. Mike was very easy to deal with, he had extensive knowledge of all aspects of the vehicle that we were considering for purchase. My husband can be very diffi very easy to deal with, he had extensive knowledge of all aspects of the vehicle that we were considering for purchase. My husband can be very difficult to negotiate a deal with, but Mike handled the sales interaction very professionally and diligently. Mike explained in detail all the intricate features and functionality of our new Lexus. At no time did we feel that we were being rushed or that our needs were not being fulfilled. Bottom line; Inskip Lexus should be proud to have such an accomplished, talented individual as Mike representing its image. More
Dealing with Michael Silva was great. He spent a great deal of time going over the car we were considering. When showing you details about the car, he speaks to you using your name. It makes for a friendl deal of time going over the car we were considering. When showing you details about the car, he speaks to you using your name. It makes for a friendly discussion about the car. Michael is what I wish all car salesman were like. He's friendly, honest and not pushy. I don't know why car salesman think being pushy works. It just sends me to another dealership. When given a price on the car, I hate being told this price is for today only. Seriously, if I call you tomorrow and say I would like to buy the car at the price we discussed you' re going to say no. It was refreshing not to be treated like we were stupid. Michael Silva was a pleasant find. There should be more salespeople like him. I hope he is still there when I come back for the Lexus convertible. More
Being in sales myself, I feel very comfortable stating that working with Mike Silva was a pleasurable experience. He was friendly, forthright and closed the deal but never came across as pushy. The most that working with Mike Silva was a pleasurable experience. He was friendly, forthright and closed the deal but never came across as pushy. The most important part was all of the time that he took after to go over the car and the specs. The sale had already been completed, but he spent 45 minutes, in very hot weather going over every detail of the car. I would highly recommend Inskip, specifically Mike Silva, he is truly an asset to the dealership. More