Lexus of Warwick

Pep service advisor is one of the best easy going explains everything and always smiling. explains everything and always smiling. More

Peppino goes above and. Ruins and tries to always do what is right and gives good advice and suggestions is right and gives good advice and suggestions More

They listen to you, The staff is very respectful. I had Marc helping me called me and texted me to explain. Great service Marc helping me called me and texted me to explain. Great service More

Terrible. I needed to have the navigation screen looked at. Walked in the front door because had never been there for service before. No one got up greeted me and I had to find my way to service. I stoo at. Walked in the front door because had never been there for service before. No one got up greeted me and I had to find my way to service. I stood in the service garag for at least 3 minutes before someone asked me what I needed. When I explain what I was there for he discussed with a service rep who said I needed to talk to someone in the showroom about tech support. She walked with me to my car then said I needed to talk to service department. She walked me back and talk to a different customer service representative. He asked me if I get my car serviced there and I said no. My car is from MI. He wanted to know where I got it serviced I said in Michigan. I felt that because it was my first time there I was not welcomed. I wanted to get my navigation screen fixed so that when I traded in my car to get a new Lexus it would be perfect. Needless to say I did not even look at the new cars because I was shuffled back to Michigan for service. I guess I am buying a new Lexus in Michigan where I get great customer service. Marie Eich More

My visit for service was efficient and did not take any longer than expected. I waited for my car and the area was clean comfortable and an enjoyable experience. longer than expected. I waited for my car and the area was clean comfortable and an enjoyable experience. More

Extremely clean dealership. Marc my customer service rep is polite, knowledgeable, and efficient. Cannot praise him enough. is polite, knowledgeable, and efficient. Cannot praise him enough. More

I have been going to this dealership for years. Great service! My needs are always taken care of professionally and honestly! service! My needs are always taken care of professionally and honestly! More

Prompt courteous service! Very helpful reconnecting my I phone! Car wash could be better. Very streaky windows. phone! Car wash could be better. Very streaky windows. More

The best service by far Had my car towed there. They picked me up.Excellent customer service. picked me up.Excellent customer service. More

Nice folks,, prompt service, perform service requested. Nice touch using video. Ryan and Jen very helpful. Nice touch using video. Ryan and Jen very helpful. More