
Lexus of Warwick
Warwick, RI
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The woman in the financing department behaved so poorly and insulted me regarding my income. My income was accidentally listed as weekly instead of monthly on the online application. She just couldn't beli and insulted me regarding my income. My income was accidentally listed as weekly instead of monthly on the online application. She just couldn't believe that there was ever a possibility that I could make that amount per week and requested 2 paystubs from me proving my income. Instead of asking me if there was an error, she pointed out that she corrected the application because there was no way I could have made that. To this day I am still fuming over her choice of words. I would never get financing through them ever again because of her. Everyone else I dealt with was wonderful. More
Service was excellent. Asked Jason questions which he Service was excellent. Asked Jason questions which he answered Went over all the questions I had about the features in the car. I asked how long Service was excellent. Asked Jason questions which he answered Went over all the questions I had about the features in the car. I asked how long of a wait and that was exactly the time it took More
Mr pepino was great ! really helpful we purchased four new tires I noticed that I only have three valve caps I’m a little disappointed that the tech didn’t put the fourth cap on . Please correct our addre new tires I noticed that I only have three valve caps I’m a little disappointed that the tech didn’t put the fourth cap on . Please correct our address it is. 74 Barney st. Not Bonnie More
I dreaded going into a car dealer like a dentist appointment. But, to my surprise, I had the most painless and enjoyable experience! No heavy sales attack saying “this is best we can do,.” Just the appointment. But, to my surprise, I had the most painless and enjoyable experience! No heavy sales attack saying “this is best we can do,.” Just the BEST offer for my trade in and numbers so good that I could only say yes immediately! Matthew Humphrey and Karine were absolutely amazing! More
Everyone was friendly and nice and greeted us with a smile. We didn’t felt pressured or rush in any way which helped us in making our decision on which car to go with. smile. We didn’t felt pressured or rush in any way which helped us in making our decision on which car to go with. More
I got a flat tire right near the dealership and went out of their way to help me. Got my car to service dept and hooked me up with great price on new tires and provided a loaner. Thank you Jeff and team of their way to help me. Got my car to service dept and hooked me up with great price on new tires and provided a loaner. Thank you Jeff and team More
Very courteous and helpful team of professionals from scheduling to providing a car, to helping convert to Bluetooth. Comforting to leave feeling car is safe & serviced. scheduling to providing a car, to helping convert to Bluetooth. Comforting to leave feeling car is safe & serviced. More
I was impressed by the efficiency, the pleasantness,,the I was impressed by the efficiency, the pleasantness,,the eagerness to be helpful. The purpose of my visit had been to replace a side view mirror on I was impressed by the efficiency, the pleasantness,,the eagerness to be helpful. The purpose of my visit had been to replace a side view mirror on my Lexus ES 350. More