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Lexus of Warwick

Warwick, RI

4.7
334 Reviews

1095 Centerville Road

Warwick, RI

02886

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Showing 334 reviews

August 04, 2021

Excellent service department. I wouldn’t trust my car with anyone else other than my representative , Peppino! More

by Charles S.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Aug 05, 2021 -

Lexus of Warwick responded

Hi, Charles! Thank you for the 5-stars and for the feedback. The team at Lexus of Warwick is glad your experience was excellent. We look forward to future visits.

July 30, 2021

The woman in the financing department behaved so poorly and insulted me regarding my income. My income was accidentally listed as weekly instead of monthly on the online application. She just couldn't beli More

by Lisa
Recommend Dealer
Yes
Employees Worked With
I will not mention anyone's name. , Karine Corriea
Jul 31, 2021 -

Lexus of Warwick responded

Lisa, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your interactions with our team here at Lexus of Warwick. Can you please email me at Saylward@PenskeAutomotive.com with your preferred contact information? Best regards, Stephen Aylward Lexus of Warwick General Manager

July 19, 2021

Service was excellent. Asked Jason questions which he Service was excellent. Asked Jason questions which he answered Went over all the questions I had about the features in the car. I asked how long More

by Cindylavender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Costa
Jul 19, 2021 -

Lexus of Warwick responded

Hi Cindy, Thank you for your positive review. We are thrilled you had a professional, helpful and timely service with our team. We are looking forward to your next visit with us here at Lexus of Warwick for any of your future automotive needs.

July 12, 2021

Mr pepino was great ! really helpful we purchased four new tires I noticed that I only have three valve caps I’m a little disappointed that the tech didn’t put the fourth cap on . Please correct our addre More

by Joemedeir93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Jul 15, 2021 -

Lexus of Warwick responded

Hello, Thank you for the kind words for our team. Given the opportunity, I would like to speak with you regarding your valve cap and the inquiry regarding your information. Please email me at Saylward@PenskeAutomotive.com. Thank you, Stephen Aylward Lexus of Warwick General Manager

July 07, 2021

Excellent service. Pepino is the best. Car was in and out on time and I had a complimentary loaner made the whole process super easy More

by Wshill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peppino Palladino
Jul 12, 2021 -

Lexus of Warwick responded

Thank you for the positive star rating. The team at Lexus of Warwick is glad your experience was excellent!

July 02, 2021

I dreaded going into a car dealer like a dentist appointment. But, to my surprise, I had the most painless and enjoyable experience! No heavy sales attack saying “this is best we can do,.” Just the More

by Fdickervitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Humphrey , Karine Corriea, David Wagner
Jul 05, 2021 -

Lexus of Warwick responded

Hi there, Thank you for taking the time to give us your review. It is wonderful to hear that our team were amazing and provided you with an enjoyable experience. Enjoy your purchase and we appreciate your kind words. Thank you for choosing Lexus of Warwick and we hope to continue to assist with all of your future automotive needs.

July 02, 2021

Everyone was friendly and nice and greeted us with a smile. We didn’t felt pressured or rush in any way which helped us in making our decision on which car to go with. More

by sovannaryli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hal Pelit, Alisha Cady
Jul 02, 2021 -

Lexus of Warwick responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team at Lexus of Warwick, and if there is anything else we can do for you please let us know!

July 01, 2021

I got a flat tire right near the dealership and went out of their way to help me. Got my car to service dept and hooked me up with great price on new tires and provided a loaner. Thank you Jeff and team More

by Waverunnerbiri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John May, Geoff Sigman, Marc Belleville
Jul 02, 2021 -

Lexus of Warwick responded

Thank you for the 5-stars. Our team at Lexus of Warwick is glad your experience was great! We look forward to future visits.

June 29, 2021

Very courteous and helpful team of professionals from scheduling to providing a car, to helping convert to Bluetooth. Comforting to leave feeling car is safe & serviced. More

by Janet F
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Geoff Sigman, Marc Belleville, Peppino Palladino, Ryan Gardiner, Mark Decker
Jul 01, 2021 -

Lexus of Warwick responded

That's great to see! We are happy to learn that you found the Lexus of Warwick's team made your experience go so smoothly. If there is anything else that we can do for you, please be sure to let us know.

June 22, 2021

I was impressed by the efficiency, the pleasantness,,the I was impressed by the efficiency, the pleasantness,,the eagerness to be helpful. The purpose of my visit had been to replace a side view mirror on More

by Jerianne Berman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John May. , David Wagner
Jun 23, 2021 -

Lexus of Warwick responded

We are pleased to hear you had such a positive experience with us, Jerianne! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

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