Lexus of Watertown

Great Customer Service I have been thoroughly satisfied with the service and personal attention by staff - specially the manager, Amanda Carr. I no hesitation in giving them I have been thoroughly satisfied with the service and personal attention by staff - specially the manager, Amanda Carr. I no hesitation in giving them A+. More

Quickest and most down to earth dealership sales experience Ujwal Pradhananga ”Ussa” helped me realize that I needed a good car for my needs and one that gets me great mileage. That is what I came in looking fo Ujwal Pradhananga ”Ussa” helped me realize that I needed a good car for my needs and one that gets me great mileage. That is what I came in looking for and at a good value which is exactly what he gave me! More

Professional Service I recently purchased a vehicle from Ujwal "Ussa" Pradhananga at Lexus of Watertown. The sales process couldn't have gone any better, Ussa made me fee I recently purchased a vehicle from Ujwal "Ussa" Pradhananga at Lexus of Watertown. The sales process couldn't have gone any better, Ussa made me feel at ease throughout the buying process. He went out of his way to help me get the vehicle in time for Christmas morning to have in the driveway with a big red bow on it!! Ussa is a true professional, someone I highly recommend you work with. He will make you feel at ease in choosing the right vehicle for the right price More

Horrible Experience- AGAIN I hate this dealership! All my dealings this time were telephone and text. The goal was to get me to come in which I refused to do. The phone calls I hate this dealership! All my dealings this time were telephone and text. The goal was to get me to come in which I refused to do. The phone calls were demeaning, and filled with questions that were beyond stupid. The texts were no better. After one of the calls I answered at the Fort Lauderdale Airport in which I told the salesman how angry he was making me, a woman sitting near me, a woman seated behind me told me how much she hated Lexus of Watertown! More

Great convenience Griffith provided great service, in-and-out, just what I was hoping for. I was trading in a vehicle coming off of lease and Griffith provided me with Griffith provided great service, in-and-out, just what I was hoping for. I was trading in a vehicle coming off of lease and Griffith provided me with all my various options in an easy to understand format. I didn't want to pick up the vehicle until later that week and Griffith made sure everything was ready. I couldn't be happier with the service. More

Extremely professional and customer freindly service I am customer of Lexus of Watertown for more than 20 years. I love this dealership. It has very friendly customer oriented atmosphere. You are surroun I am customer of Lexus of Watertown for more than 20 years. I love this dealership. It has very friendly customer oriented atmosphere. You are surrounded by very professional people that have great knowledge and willing to help you every time you are in the dealership. I never had any issues with the cars that I bought there and I am enjoying been a customer of Lexus of Watertown. More

excellent service, plus rep Hi, There was a miscommunication with scheduling and work to be done. The Service Manager (Amanda) called and help resolve the issue. I appreciate t Hi, There was a miscommunication with scheduling and work to be done. The Service Manager (Amanda) called and help resolve the issue. I appreciate that the service dept took my concerns seriously. And, when I came to pick up my car, William went above and beyond by having my car delivered to my house (and the driver picking up the loaner). More

Griffith el mejor! Griffith the best! Griffith me ayudó a encontrar la oferta y el coche perfecto para mi! Griffith helps me to find the offer and the car perfect to me! Griffith me ayudó a encontrar la oferta y el coche perfecto para mi! Griffith helps me to find the offer and the car perfect to me! More

Griffth Wilson Griffith was easy to work with. We were able to find the best fit for the price range I was comfortable with. He created a no pressure atmosphere Griffith was easy to work with. We were able to find the best fit for the price range I was comfortable with. He created a no pressure atmosphere More

Tony Viveiros is excellent If you are considering purchasing a Lexus, Tony Viveiros at Lexus of Watertown is absolutely amazing! Definitely ask for him as he is a wealth of know If you are considering purchasing a Lexus, Tony Viveiros at Lexus of Watertown is absolutely amazing! Definitely ask for him as he is a wealth of knowledge about the products that he represents. He took the time necessary to educate us about the specific models and what the differences were. He respected our time, did not pressure us in any way, and is a gentleman! I generally dread looking for cars and visiting dealerships for all the typical reasons....honestly, I visited four dealerships prior to meeting Tony. His professionalism won the prize for sales persons...I wanted to work with him and indeed, we drove away with a beautiful new Lexus. More