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Lexus of Watertown

Watertown, MA

4.9
1,581 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,581 reviews

April 18, 2024

They are like a big happy family working together. You feel very welcome when you walk in, very friendly and very accommodating to the customers. More

by Jennifer.kim67
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Lexus of Watertown responded

Jennifer, we're so glad to know you felt welcomed and accommodated at Lexus of Watertown. We do indeed work together like a big happy family! Thanks for your kind words!

April 17, 2024

Kevin Silva was an excellent, personable, knowledgeable sales person. He answered all my questions in a very professional way and tried to help in my decision making, he is there when I have questions afte More

by Susangiragosian47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Lexus of Watertown responded

Susan, we're delighted to know that Kevin provided excellent service and was able to assist you throughout your car-buying journey at Lexus of Watertown. We appreciate the positive feedback!

April 17, 2024

After owning and leasing the Lexus ES for almost 30 years, it was time for another. After researching the colors and trims available at nearby dealerships, Lexus of Watertown had the best selection. More

by joe lastih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in Finance
Apr 17, 2024 -

Lexus of Watertown responded

Joe, we're delighted to know that Kevin and our team at Lexus of Watertown were able to assist you in finding the perfect new Lexus ES. We appreciate your loyalty over the years and are glad we can continue providing a pleasant experience for you! Enjoy your new ride!

April 15, 2024

We went into Lexus of Watertown to look at 5 vehicles. Reyna Monge was at the front desk and became our salesperson. She was very good, knew her products and througthout the whole buying process always ke More

by jeckblom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lexus of Watertown responded

It's great to know that Reyna provided you with such a positive experience at Lexus of Watertown. We're proud of our selection and even prouder when our team members make the process enjoyable for customers like you!

April 13, 2024

We had a very positive experience when we bought our new car. The very best part was working with Kevin Silva, who was highly professional in every way. More

by wrtaubes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lexus of Watertown responded

We're delighted to know that your car-buying experience at Lexus of Watertown was a positive one! It's great to see Kevin Silva make such an impression with his professionalism. Enjoy the new ride!

April 13, 2024

Lexus of Watertown is second to none in all three phases of the game. Sales, Service and Financing are the cream of the crop. I will never buy a vehicle from anywhere else. The values and professionalism ex More

by marascott2349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Lexus of Watertown responded

We're delighted to know that you've had such a positive experience with our Sales, Service and Financing teams at Lexus of Watertown. It's great to see Amanda was able to address your concerns promptly and professionally! We look forward to serving you in the future - thank you for choosing us!

April 10, 2024

Steven was really wonderful during our purchase experience. He showed us most of the bells and whistles to the best of his knowledge during our new to us vehicle. He was patient with all of our con More

by Jsephacquah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Lexus of Watertown responded

Jsephacquah, we're delighted to know that Steven provided a wonderful experience for you at Lexus of Watertown. We'll make sure your kind words reach him! Enjoy your new vehicle and don't hesitate to call if you have any more questions.

April 09, 2024

Had an amazing experience working with Kevin Silva. The absolute best. Very knowledgeable about the Lexus experience More

by Eileen.farrell.mathewslexvibe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Lexus of Watertown responded

Eileen, it's great to hear you had an amazing experience with Kevin at Lexus of Watertown. We're glad his knowledge about the Lexus brand left a lasting impression - thanks for putting your trust in our team!

April 09, 2024

Lexus of Watertown is the right place if you are looking for Lexus. They are very professional and helpful. I had very smooth transaction with them while buying my first new car. More

by Fatih
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Lexus of Watertown responded

Fatih, we're delighted to know that your first new car purchase at Lexus of Watertown was a smooth one. We appreciate the positive feedback about our professionalism and helpfulness!

April 08, 2024

Just gotta give a huge shoutout to Ussa at Lexus for hooking me up with my first Lexus NX450h+! The dude knows his stuff inside out and made the whole buying process a breeze. Seriously, his attention t More

by Eric Hung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Lexus of Watertown responded

Eric, we're delighted to know Ussa made your first Lexus purchase a memorable one at Lexus of Watertown. We appreciate the shoutout and hope you enjoy every ride in your new NX450h+!

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