Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Watertown
Watertown, MA
2,133 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2025 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,133 reviews
November 10, 2026
I had a great experience purchasing my first Lexus here. Danny Dayn ensured a smoth/quick process and kept me well informed on the delivery date of the car as it was still being built. In addition, he qui Danny Dayn ensured a smoth/quick process and kept me well informed on the delivery date of the car as it was still being built. In addition, he quickly answered any questions I had. I also want to call out Catherine Rogers, the Financial Director. It was a pleasure to work with her through all the financial paperwork. She made this part of the process "enjoyable" and I appreciated the conversation. More
by jjk1976
Employees Worked With
November 10, 2026
The best dealership I ever been to! I appreciate Kevin so much for everything he did I appreciate Kevin so much for everything he did More
by anymonteiro79
Employees Worked With
November 09, 2026
Ussa was an amazing Salesman, helped me throughout the whole process and made the transition very smooth. All of my friends and family recommend me to go find Ussa at this dealership. Highly recommend any whole process and made the transition very smooth. All of my friends and family recommend me to go find Ussa at this dealership. Highly recommend anyone who’s interested in buying a Lexus go to Ussa! More
by EL8
Employees Worked With
November 09, 2026
Ussa was an amazing Salesman, helped me throughout the whole process and made the transition very smooth. All of my friends and family recommend me to go find Ussa at this dealership. Highly recommend any whole process and made the transition very smooth. All of my friends and family recommend me to go find Ussa at this dealership. Highly recommend anyone who’s interested in buying a Lexus go to Ussa! More
by EL8
Employees Worked With
November 02, 2026
Excellent service from Ussa, always there to answer questions . Very good with explanation of the technology. questions . Very good with explanation of the technology. More
by eddie61454
Employees Worked With
October 31, 2026
Ussa is an extraordinary salesman and a gracious and thoughtful person. He makes the stress of car shopping go away. Thank you Ussa. thoughtful person. He makes the stress of car shopping go away. Thank you Ussa. More
by Micp748
October 30, 2026
We had Elianie Lisboa help us. She was a big help and explained how to use our new car. Very bright cheery and helpful!! She was a big help and explained how to use our new car. Very bright cheery and helpful!! More
by Lexus101
Employees Worked With
October 29, 2026
Superb Sonefficient and helpful Twenty plus years here at Lexus Danny and Alex have no match at Lexus Danny and Alex have no match More
by Njacobs
October 28, 2026
We had an excellent experience with Ussa - he was always so polite and gave us a very thorough explanation of the features in our Lexus. Thank you! so polite and gave us a very thorough explanation of the features in our Lexus. Thank you! More
by karenpichette04
Employees Worked With
