Lexus of Watertown

Great Experience, & Great Salesman Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new Needed to get a new car for my mother - Griffith made the experience easy, no hassles, fully explained all options and left the dealership with a new vehicle and felt no pressure the entire time. Highly recommend working with Griffith. GG More

Walked in for a test drive, left with an RX Tony was the sales rep and couldn’t have been better. Knowledgeable, helpful, low pressure. Really felt like he was an advocate for me, not just worki Tony was the sales rep and couldn’t have been better. Knowledgeable, helpful, low pressure. Really felt like he was an advocate for me, not just working for the commission. More

Great experience & customer service from Griffith Wilson i was looking for a new vehicle to lease. Walked in to Lexus of Watertown and left with a new IS. Griffith made the process simple and easy. He's grea i was looking for a new vehicle to lease. Walked in to Lexus of Watertown and left with a new IS. Griffith made the process simple and easy. He's great to work with. More

Great experience , Great salesman (Bob Peixinho) I recently purchased a new car here and I am very happy about the service that was provided to me. First off, I want to thank Michele Nyman (Business I recently purchased a new car here and I am very happy about the service that was provided to me. First off, I want to thank Michele Nyman (Business Development Representative). She worked with me when I was looking at a used vehicle and when that deal didn't work out, she kept me in mind and suggested another vehicle on the lot. Jessica (manager) gave me a fair trade in for my car and she was straight forward no games. Bob Peixinho (sales and leasing consultant) was very helpful. He was very friendly. Since it was the busy season at the dealer, Bob saved me a lot of time when it came to the paper work. He went over everything and prepared me for the finance office. So, I didn't have to wait for the finance office too long. Bob Pedersen (business manager) was not pushy when it came to selling extra protection on your car in the finance office. He was very friend. When I picked up the car Bob Peixinho went through every feature on the car, so I didn't leave the dealer with questions about the car. Anyone looking for a great sales consultant go see Bob Peixinho. Note: when talking to Jessica, she may sound rude but she's very straight forward and this may come off as a negative for some people. More

Great customer service from Robert Peinxinho I bought a new lexus car in the lexus of Watertown the service was amazing! I love the way Robert Peinxinho helped me figure out what car fits best I bought a new lexus car in the lexus of Watertown the service was amazing! I love the way Robert Peinxinho helped me figure out what car fits best for me and my family. He treated me like a friend, I was very comfortable throughout the whole process. I loved the service my RS350 lexus is the best car that I have ever owned. I strongly recommend, Robert he is a very efficient and friendly person! More

Professional, honest and efficient! Customer service was second to none, efficient, professional and very reliable. Sales representative, Griffith, was incredibly responsive, profession Customer service was second to none, efficient, professional and very reliable. Sales representative, Griffith, was incredibly responsive, professional, accommodating, and made the process as easy as ever in purchasing a new vehicle. I would recommend him unconditionally. More

Excellent service I appreciate the attention to detail and excellent service. The dealer was very helpful and patient with me. I would highly recommend this dealership. I appreciate the attention to detail and excellent service. The dealer was very helpful and patient with me. I would highly recommend this dealership. Thanks More

recent 1st service for new RX350L outstanding service concerning pick up at my home and return same day. received call from MY to ensure the tech's understood my review items. vehicl outstanding service concerning pick up at my home and return same day. received call from MY to ensure the tech's understood my review items. vehicle returned by Jarrod, a nav system tech. He made sure the Nav settings were what I requested AND he showed me great functions for the radio I never used including setting up a preselected station playing my wife's Christmas song! More

GREAT EXPERIENCE! The BEST Sales consultant, Tony! Tony!!Tony! He is amazing! He was patient and professional at all times and answered every question I had. I had the The BEST Sales consultant, Tony! Tony!!Tony! He is amazing! He was patient and professional at all times and answered every question I had. I had the best experience ever at Lexus of Watertown because of him. Tony V was very professional, thorough and diligent.. He was great in the sales process. I will introduce all my friends to him!! More

Purchase of new car Tonny made it happen for us. Finally we were able to locate the car we have been looking for and a great shopping experience at Lexus of Watertown. Tonny made it happen for us. Finally we were able to locate the car we have been looking for and a great shopping experience at Lexus of Watertown. More