Lexus of Watertown

Griffith Wilson exceeded my expectations Griffith made the entire sales process seamless. He was a great listener, extremely responsive to questions/concerns and committed to delivering the h Griffith made the entire sales process seamless. He was a great listener, extremely responsive to questions/concerns and committed to delivering the highest quality of customer service after purchasing my car! More

Committed to customer service Recently leased an RX350 through Griffin Wilson and found him to be personable, responsive and able to answer all of my questions. This is a rep that Recently leased an RX350 through Griffin Wilson and found him to be personable, responsive and able to answer all of my questions. This is a rep that someone can count on and he delivered my new RX. Thanks Nelson Emmons Boston More

Tony Viveiros is an Excellent Salesman!! I just want to take a minute to review my recent experience at Lexus of Watertown. This was a smooth process from start to finish thanks to Tony. T I just want to take a minute to review my recent experience at Lexus of Watertown. This was a smooth process from start to finish thanks to Tony. Tony was genuine, professional and a gentleman. Tony’s approach is quite relax without pressure which is definitely different than another Lexus dealership I wouldn’t list. After doing my homework I knew exactly what I needed for a vehicle and Tony asked the right questions, really listened to what I needed and assisted me in driving away the same day with my IS 300. Again thanks Tony for being so helpful and attentive.~~Pam S More

Ask for Griffith! Great service on renewing 2 leases- one for myself and one for husband. Griffith along with his sales manager Jessica really focused on our needs, mad Great service on renewing 2 leases- one for myself and one for husband. Griffith along with his sales manager Jessica really focused on our needs, made smart suggestions for car change-ups, and worked with us to negotiate 2 great deals. I always find myself dreading going into a car dealership and dealing with the typical run-around and feeling had- but totally not the case here! So highly recommend- More

Excellent service and staff The staff is very knowledgeable and helpful. The service dept is top notch. All issues , if any are explained in detail and resolved efficiently. I The staff is very knowledgeable and helpful. The service dept is top notch. All issues , if any are explained in detail and resolved efficiently. I would strongly recommend Lexus of Watertown to all perspective buyers. More

Best Buy with Tony Viveiros Tony Viveiros was amazing, I got exactly what I was looking for at a great price and lovely color. Tony did an excellent job finding me the exact Lexu Tony Viveiros was amazing, I got exactly what I was looking for at a great price and lovely color. Tony did an excellent job finding me the exact Lexus I was looking for. Would recommend everyone to go in Lexus of Watertown and ask for Tony. More

Routine service I gave them a 5 star because they deliver that quality of service , every one of them that I interacted with. My appointment setup was seamless. Th I gave them a 5 star because they deliver that quality of service , every one of them that I interacted with. My appointment setup was seamless. There was a clean loaner waiting for me and the service adviser who prepared the booking was quite courteous and super nice. My service advisor completed the excellence as she reviewed the service that done and provided reccomendations for future service. More

Very professional experience I originally contacted the dealership via the internet and ended up speaking with Jessica the sales manager. Based on what I was looking for she reco I originally contacted the dealership via the internet and ended up speaking with Jessica the sales manager. Based on what I was looking for she recommended a new 2018 NX300 that more than met my list of needs. On visiting the dealership to look at the vehicle I was introduced to Griffith Wilson who was extremely helpful in explaining the Lexus experience and the specific vehicle. He was very professional and not the least bit pushy in explaining a very good deal for both a 2018 and 2019 purchase. Ended up closing the deal that day and have not regretted it. I would highly recommend Griffith as a go to sales contact. More

Cyber Security Sales Guy purchases "sweet" pre-owned vehicle Recently bought a 1-year old pre-owned Honda from Bobby Peixinho (sp??) from Lexus of Watertown. I am in professional sales and it was an experience Recently bought a 1-year old pre-owned Honda from Bobby Peixinho (sp??) from Lexus of Watertown. I am in professional sales and it was an experience unIike one I have ever had before. There was no pushing whatsoever. Bob's sales manager (Jessica) was also terrific and treated me like a real human being who was just "looking" to buy a newer car. I was looking at both new and pre-owned. Spoke with Bobby over several weeks and spent one very rainy day walking all showrooms. That one eventful day, I spotted the exact car that I would purchase just week later. They handled all of the paperwork and I wrote one check to cover the purchase, the tax, new plates, etcetera. I have recommended Bobby, Jessica and Lexus of Watertown to several friends. One of them purchased from Bobby just last week. Way to go Lexus of Watertown!! More

Leasing a Lexus Tony made the leasing process so easy and fast! He was very professional and knowledgeable. I highly recommend him for a car lease or car purchase. Tony made the leasing process so easy and fast! He was very professional and knowledgeable. I highly recommend him for a car lease or car purchase. More