Lexus of Watertown

Great working with Robert Peixinho Robert Peixinho was a delight to work with. Not only did he help me find the perfect gently used car to meet my needs, he was always available, via ph Robert Peixinho was a delight to work with. Not only did he help me find the perfect gently used car to meet my needs, he was always available, via phone and text, to answer my many, many questions. On the day I was to pick up my beautiful new car I started running late for our 10:30 appointment. I texted Robert that I would be about 15 minutes late. He replied immediately, "No problem." But the way my morning was going, it became apparent that I wouldn't make it until 11:30. So I texted him again. His immediate reply: "No worries, 11:30 is perfect for me." When I finally did arrive at Lexus of Watertown, I found the atmosphere to be a welcoming one. From the person who greeted me when I walked in the door, to Michael Taddi, the finance manager, who walked me through "the numbers". Everyone had a positive, upbeat attitude which gave the whole place a nice vibe. As you can amagine, there was a quite a bit of paperwork, and signing that needed to be done. Robert and Michael always made sure I clearly understood each paper before moving on. The whole process was timely, but thorough. And at the end of it, my beautiful new car was waiting for me, all tanked up and ready to roll. More

Great buying experience Buying a car from Tony Viveiros at Lexus of Watertown was a pleasure. Tony made the whole process very easy and took all the time needed to answer our Buying a car from Tony Viveiros at Lexus of Watertown was a pleasure. Tony made the whole process very easy and took all the time needed to answer our questions. Love the car. More

Purchase new cars and great experience It was our first time to visit the Lexus of Watertown. We were just luck to meet the senior salesman, Bob Peixinho. Bob is a fantastic and knowledgeab It was our first time to visit the Lexus of Watertown. We were just luck to meet the senior salesman, Bob Peixinho. Bob is a fantastic and knowledgeable salesman we never met. Bob was very patient with us during almost two hours to show and discuss the new cars, but he didn't pressure us. Because he was so kindly and so professional, we finally decided to make two purchases at same time. Bob has experience in the business and cares about your wants as the customers. Our experience at Lexus of Watertown was excellent, and would recommend this dealer to anyone and especially Robert (Bob) Peixinho. More

Amazing Salesman!!! I was blown away by the Salesman William Brazil! He sold me my Lexus RX350 and I will be referring everyone I can to head to Watertown and ask for him I was blown away by the Salesman William Brazil! He sold me my Lexus RX350 and I will be referring everyone I can to head to Watertown and ask for him! Everything I was looking for he made happen & I couldn't be happier! More

Awesome service by Kim Trott Kim always takes her time making sure I understand what my car needs . She always has a smile on her face and always has a great attitude every time I Kim always takes her time making sure I understand what my car needs . She always has a smile on her face and always has a great attitude every time I see her . She’s a asset for Lexus Watertown... More

service and sales Service and support team is amazing with exceptional service Sales team excellent, not pushy or over selling, sells just what we need, Extended main Service and support team is amazing with exceptional service Sales team excellent, not pushy or over selling, sells just what we need, Extended maintenance also excellent based on 12 years experience More

My new Lexus Really enjoyed my visits to Lexus of Watertown and Griffith Wilson was professional personable and extremely knowledgeable.. he answered all my questi Really enjoyed my visits to Lexus of Watertown and Griffith Wilson was professional personable and extremely knowledgeable.. he answered all my questions and made the experience relaxed and comfortable.. no presure form him whatsoever which is the way it should be in all car buying experiences.. thank you for making my purchase hassle free... More

Superior response to travel Interruption! This was the most extraordinary auto service experience I have ever had! The people at this dealership could not have been more helpful, cosiderate an This was the most extraordinary auto service experience I have ever had! The people at this dealership could not have been more helpful, cosiderate and efficient in resolving the interruption to my travel from VT to MD. I wish they could be my local dealership but I do not live in this area. I wish them much success and send my heartfelt thanks to Brian Lee and the others who were so helpful. More

Excellent service Robert Peixinho was very helpful. He help my parents . Bob answered all the questions and helped us to understand how to operate all the options on Robert Peixinho was very helpful. He help my parents . Bob answered all the questions and helped us to understand how to operate all the options on a car. Bob provided an excellent service !!! thank you Bob !!!I will recommend this experience to everyone I know!!! Leon Shnayder More

First Lexus Purchase I worked iwith Bob Peixinho of Lexus of Watertown on my first Lexus purchase. Walking into the dealership that day, I had never driven a Lexus nor tho I worked iwith Bob Peixinho of Lexus of Watertown on my first Lexus purchase. Walking into the dealership that day, I had never driven a Lexus nor thought about owning one. Bob's knowledge and enthusiasm was evident and was a big reason I decided to buy the car. He was sincere and not pushy. Since then, he has followed up on every request and truly cares about how things are going. I highly recommend Bob and Lexus of Watertown for your next (or first) Lexus purchase. More