Lexus of Watertown

Purchase of a 2018 Lexus RX350 I recently purchased a 2018 Lexus RX350 from Bob Peixinho at Lexus of Watertown, Watertown, MA. I was very satisfied with the sales experience and th I recently purchased a 2018 Lexus RX350 from Bob Peixinho at Lexus of Watertown, Watertown, MA. I was very satisfied with the sales experience and the follow up to questions that I had after the purchase. I found Bob and the Dealership to be very responsive and thorough, and all the personnel were very courteous and friendly. This enhanced the enjoyment that my wife and I experienced with the new car. More

Luxury Expectations Surpassed On Saturday, July 28 I revisited Lexus of Watertown as I had made the decision to purchase the Lexus NX 300. This was my second trip in as I had gone On Saturday, July 28 I revisited Lexus of Watertown as I had made the decision to purchase the Lexus NX 300. This was my second trip in as I had gone over Memorial Day weekend to see what the 300 had to offer, but I was not yet ready to make a purchase that day. I met Tony Viveiros that day in May and held onto his card, as I’m a loyal customer, I asked for Tony again on my most recent visit. There is always the expectation one has when walking into a Lexus dealership, an expectation of luxury service and treatment as you are purchasing a luxury car. Tony exceeded every expectation I had; he was kind, thorough, explained pricing, explained options available, remembered the color of car that we had talked about during my May visit, it was an all around excellent experience. Once I signed the paperwork to purchase my new car, the experience with Tony did not end there – he ensured my car was detailed with the extra options I had purchased and spent the time to sit with me in the car and review all the features; GPS, Sirius, setting my seat, setting the mirrors, setting up and turning on all the features that he felt were important to be activated. Purchasing a car can feel like a long experience, but with Tony, the whole experience was flawless, smooth, and when I pulled away in the car, I knew I had made the right decision with the new Lexus, but also with ensuring I worked with Tony again. And my Lexus experience didn’t stop there, Tony was thoughtful and sent me a reminder note to call my insurance company to establish my new car, and with Monday of work, I had forgotten! Thank you Tony for everything that you did for me, I truly appreciate it and I highly recommend Tony Viveiros if you are in the market for a new Lexus. More

Tony Viveiros from Watertown I bought a brand new Lexus from Tony. He is an awesome guy to deal with. If anyone who's in the market for a brand new Lexus, he should be the one to I bought a brand new Lexus from Tony. He is an awesome guy to deal with. If anyone who's in the market for a brand new Lexus, he should be the one to contact. I highly recommend him. More

Great working with Robert Peixinho Robert Peixinho was a delight to work with. Not only did he help me find the perfect gently used car to meet my needs, he was always available, via ph Robert Peixinho was a delight to work with. Not only did he help me find the perfect gently used car to meet my needs, he was always available, via phone and text, to answer my many, many questions. On the day I was to pick up my beautiful new car I started running late for our 10:30 appointment. I texted Robert that I would be about 15 minutes late. He replied immediately, "No problem." But the way my morning was going, it became apparent that I wouldn't make it until 11:30. So I texted him again. His immediate reply: "No worries, 11:30 is perfect for me." When I finally did arrive at Lexus of Watertown, I found the atmosphere to be a welcoming one. From the person who greeted me when I walked in the door, to Michael Taddi, the finance manager, who walked me through "the numbers". Everyone had a positive, upbeat attitude which gave the whole place a nice vibe. As you can amagine, there was a quite a bit of paperwork, and signing that needed to be done. Robert and Michael always made sure I clearly understood each paper before moving on. The whole process was timely, but thorough. And at the end of it, my beautiful new car was waiting for me, all tanked up and ready to roll. More

Great buying experience Buying a car from Tony Viveiros at Lexus of Watertown was a pleasure. Tony made the whole process very easy and took all the time needed to answer our Buying a car from Tony Viveiros at Lexus of Watertown was a pleasure. Tony made the whole process very easy and took all the time needed to answer our questions. Love the car. More

Purchase new cars and great experience It was our first time to visit the Lexus of Watertown. We were just luck to meet the senior salesman, Bob Peixinho. Bob is a fantastic and knowledgeab It was our first time to visit the Lexus of Watertown. We were just luck to meet the senior salesman, Bob Peixinho. Bob is a fantastic and knowledgeable salesman we never met. Bob was very patient with us during almost two hours to show and discuss the new cars, but he didn't pressure us. Because he was so kindly and so professional, we finally decided to make two purchases at same time. Bob has experience in the business and cares about your wants as the customers. Our experience at Lexus of Watertown was excellent, and would recommend this dealer to anyone and especially Robert (Bob) Peixinho. More

Amazing Salesman!!! I was blown away by the Salesman William Brazil! He sold me my Lexus RX350 and I will be referring everyone I can to head to Watertown and ask for him I was blown away by the Salesman William Brazil! He sold me my Lexus RX350 and I will be referring everyone I can to head to Watertown and ask for him! Everything I was looking for he made happen & I couldn't be happier! More

Awesome service by Kim Trott Kim always takes her time making sure I understand what my car needs . She always has a smile on her face and always has a great attitude every time I Kim always takes her time making sure I understand what my car needs . She always has a smile on her face and always has a great attitude every time I see her . She’s a asset for Lexus Watertown... More

service and sales Service and support team is amazing with exceptional service Sales team excellent, not pushy or over selling, sells just what we need, Extended main Service and support team is amazing with exceptional service Sales team excellent, not pushy or over selling, sells just what we need, Extended maintenance also excellent based on 12 years experience More

My new Lexus Really enjoyed my visits to Lexus of Watertown and Griffith Wilson was professional personable and extremely knowledgeable.. he answered all my questi Really enjoyed my visits to Lexus of Watertown and Griffith Wilson was professional personable and extremely knowledgeable.. he answered all my questions and made the experience relaxed and comfortable.. no presure form him whatsoever which is the way it should be in all car buying experiences.. thank you for making my purchase hassle free... More