Lexus of Watertown

Great experience When I arrived at the dealership, the car that I had wanted to purchase was no longer available. Seeing my disappointment, Tony Viveiros worked hard When I arrived at the dealership, the car that I had wanted to purchase was no longer available. Seeing my disappointment, Tony Viveiros worked hard to find another car for me. He actually found a better car! Tony did an excellent job explaining the features of the car to me and wanted to make sure I was happy with the car. I would definitely work with Tony again and highly recommend him. More

Great dealership Love the dealership, just got my 4th car from them. Great dealership, always pleasant experience. Tony Viveiros is the best, highly recommend to get y Love the dealership, just got my 4th car from them. Great dealership, always pleasant experience. Tony Viveiros is the best, highly recommend to get your Lexus there. More

They make the experience as easy as possible I just leased my 5th or 6th Lexus, spanning 20 years. They all came from Lexus of Watertown. I'm a tough negotiator, and each time I have left feeling I just leased my 5th or 6th Lexus, spanning 20 years. They all came from Lexus of Watertown. I'm a tough negotiator, and each time I have left feeling served, respected, and taken care of. This time was no different. Our salesperson, Leon Barnes, was personable and respectful, and he worked around our time constraints and preferences. I was given a thorough review of how the vehicle functions and although the safety features are daunting to learn, Casey and his assistant Jared (I think that's his name) reviewed everything with patience and clarity. I'm a happy customer. More

Lexus Watertown I had a great experience dealing Tony Viveiros. He made me feel special. He is very friendly and he came in his time-off just to complete the process I had a great experience dealing Tony Viveiros. He made me feel special. He is very friendly and he came in his time-off just to complete the process for me. More

I buy my 2017 RX350 From Eddie I have good experience with Eddie. He help me understand leasing and get good deal on my brand new 2017 Lexus RX350. The service team is very helpful I have good experience with Eddie. He help me understand leasing and get good deal on my brand new 2017 Lexus RX350. The service team is very helpful and honest. Second car I buy here More

I bought a new car I had a wonderful experience buying a new vehicle there. The sales representative was very attentive, helpful knowledgeable, I also lie facilities in I had a wonderful experience buying a new vehicle there. The sales representative was very attentive, helpful knowledgeable, I also lie facilities in this dealership. More

Excellent experience We recently bought a GX 460 with Tony Vivieros as our sales person and he was exceptional. He was pleasant, helpful and responsive. Great experience We recently bought a GX 460 with Tony Vivieros as our sales person and he was exceptional. He was pleasant, helpful and responsive. Great experience overall. More

Brake Replacement They were great. I came in for scheduled service and mentioned that my brakes were squeaking. Turns out my front brakes were missing a lot of pieces They were great. I came in for scheduled service and mentioned that my brakes were squeaking. Turns out my front brakes were missing a lot of pieces (they had not installed them originally, and my front bumper had recently ripped of in a hit and run by a truck). They let me know what the situation was and explained my options. I gave the OK and even though it was crazy busy and I hadn’t scheduled that kind of appointment, they got right to work on my car, trying to have it for me for end of day. As soon as they knew that some necessary parts weren’t going to make it in time, they found a like-new loaner for me to use on an out of state trip over the weekend. They did a great job, my brakes are the quietest they’ve ever been, and I couldn’t be happier. More

Service representative very competent and pleasant I have a 2007 Lexus...and Mariela halped me to prioritize the repairs I was going to get. I would return to Watertown Lexus because of her. I'm equidi I have a 2007 Lexus...and Mariela halped me to prioritize the repairs I was going to get. I would return to Watertown Lexus because of her. I'm equidistant to a couple of other dealerships from my work and/or home. I was given a loaner car and wasn't harassed about bringing it immediately back once the work was finished. I know nothing about cars...and have to rely on the advice of others...and she knows what she's doing. More

Tony V was beyond exceptional. The experience was perfect! Wonderful car buying process made possible by Tony V. I would recommend working with him to everyone. Tony made everything easy from start to finish. Wonderful car buying process made possible by Tony V. I would recommend working with him to everyone. Tony made everything easy from start to finish. More