Lexus of Watertown

Lexus of Watertown Leon Barnes was very helpful with my search for a new Lexus. He answered all questions and concerns I had and let me test drive the cars as well. I ha Leon Barnes was very helpful with my search for a new Lexus. He answered all questions and concerns I had and let me test drive the cars as well. I had a great experience and would definitely come back in the future. More

Excellent Customer Service Amanda was so professional and went above and beyond her duties. I purchased my second Lexus this year from Lexus of Watertown. I was rear ended and w Amanda was so professional and went above and beyond her duties. I purchased my second Lexus this year from Lexus of Watertown. I was rear ended and was in need of a good body shop as the car is a 2017. Amanda provided me with options to get my car fixed (body shops) and was in touch in her off hours. I would give Amanda a 15 out of 10 stars. She is very dedicated to service and her dealership! More

Tony Viveiros is the guy at Lexus of Watertown! I researched many Lexus dealerships in Massachusetts, and one salesperson's name consistently bubbled to the top as the 'must work with' person, and t I researched many Lexus dealerships in Massachusetts, and one salesperson's name consistently bubbled to the top as the 'must work with' person, and that is Tony Viveiros at Lexus of Watertown. Yelp, Facebook, Google...they all had rave reviews of Tony and as a proud owner of a new RX350, I can confidently say that he is the real deal. He lived up to the hype of being the most customer friendly, knowledgeable, and thoughtful partner in finding the right car for me and my family. He made what can be a stressful and overwhelming experience enjoyable and memorable. He's not the stereotypical salesperson that you may know (and that we've met far too many of), he is genuinely passionate about making his customers happy...and we were fortunate to be his customers...and he delivered. It's makes me so happy to write another review on his behalf, and hope this encourages you to call Tony today. More

Great experience with down to earth experienced personnel. As soon as we entered the showroom, everyone was courteous and helpful. We were met by a sales person who thoroughly knew the Lexus showroom of produ As soon as we entered the showroom, everyone was courteous and helpful. We were met by a sales person who thoroughly knew the Lexus showroom of products and features. More

Oil Change I am new in town and only had an oil change. They were very pleasant to deal with and thorough with the inspection. My car needs a lot done and the es I am new in town and only had an oil change. They were very pleasant to deal with and thorough with the inspection. My car needs a lot done and the estimate is rather high but then this is a Lexus! They offer free car washes through the week. The only thing I did not like about the car wash was that they put the wet mats back into the car. More

Storm Trooper I love my new 2017 Lexus RX350! I didn't think it could get any better, but it has! The ride is even smoother then my 2015. I call it 'Storm Troope I love my new 2017 Lexus RX350! I didn't think it could get any better, but it has! The ride is even smoother then my 2015. I call it 'Storm Trooper', since it looks like them from Star Wars. It practically drives itself! Thanks Tony! Joanne and Steve More

New RX350 I'm very happy with my new RX350 lease. Tony Viveiros did excellent job as a sales person! Kapryse Hall gave me really good quote. Definitely will re I'm very happy with my new RX350 lease. Tony Viveiros did excellent job as a sales person! Kapryse Hall gave me really good quote. Definitely will recommend this place to everyone! More

New Lexus My recent experience of purchasing at new vehicle at Lexus of Watertown was excellent. I worked with Tony Viveiros, and he was fantastic. I apprecia My recent experience of purchasing at new vehicle at Lexus of Watertown was excellent. I worked with Tony Viveiros, and he was fantastic. I appreciate that he was very direct and always kept me updated on the status of my purchase. More

Excellent Service Maria Laskaris was great! Maria took my Lexus ES350 in without an appointment for my 5K mile service. Thanks for the excellent service as always! Maria Laskaris was great! Maria took my Lexus ES350 in without an appointment for my 5K mile service. Thanks for the excellent service as always! More

Customer Service I have been doing business with this particular dealer for approximately 12 years this had to be my best experience by far Jimmy yu is one of the be I have been doing business with this particular dealer for approximately 12 years this had to be my best experience by far Jimmy yu is one of the best salesman that I have ever dealt with took the time to make the whole transaction as Smooth as possible as painless as possible and took a lot of effort to go over the car step-by-step before I left the dealer he is outstanding people like this make the company . More