Lexus of Watertown

Incredible Sale and Service The exceptional service of the Lexus of Watertown dealership made my purchase an easy one from start to finish. I scheduled a test drive on a busy Sat The exceptional service of the Lexus of Watertown dealership made my purchase an easy one from start to finish. I scheduled a test drive on a busy Saturday with William Brazil and when I arrived, the car was started, warm (in the cold of this winter), and ready for us to go. He took the time to answer all of my questions along the way and, following our test drive, prepared me with multiple options for financing, both with and without a trade-in. This made the process easy and low pressure, and his team was incredibly transparent throughout the entire purchase. After a mishap with my insurance, which delayed my vehicle pick-up, William personally drove my new car to my office, complete with a full tank and full car detail voucher. The team communicated often and clearly, and I felt taken care of despite the small delay. I would recommend this team and dealership to anyone. More

Chad Tinti $ Kelly Ford was AWESOME!!! Brought in my 2012 VW Jetta GLI for service at lexus of watertown and had the best service experience from Chad Tinti & Kelly Ford. They gave me the b Brought in my 2012 VW Jetta GLI for service at lexus of watertown and had the best service experience from Chad Tinti & Kelly Ford. They gave me the best service I ever received. More

Lexus service is excellent I have driven Lexus for years because of the excellent service, availability of loaners if needed, and the pleasant waiting area if I decide to wait. I have driven Lexus for years because of the excellent service, availability of loaners if needed, and the pleasant waiting area if I decide to wait. -- Oh - and , of course, the car is great. A pleasure to drive. My grandchildren far prefer my cars to their parents' SUVs. More

RX 350 30,000 MILES MAINTENANCE My overall experience at Lexus of Watertown has always been fast and easy . I have purchase all three vehicles through Arman M. he is a great listene My overall experience at Lexus of Watertown has always been fast and easy . I have purchase all three vehicles through Arman M. he is a great listener and aim to make his customers happy and leave satisfy. Amada will always make sure things are running smooth and answer any questions I have without a problem. My most recent experience was about a week ago which I was glad the coupons/specials that were emailed to me were honored! Amanda's team was very helpful and responsive. I will continue to recommend family and friends! More

Favorable LS 460 purchase! My overall experience with Lexus of Watertown was very favorable based on attractive pricing and incentives, in stock product availability and the att My overall experience with Lexus of Watertown was very favorable based on attractive pricing and incentives, in stock product availability and the attentive sales team. Harold Schloss, Salesman and Arman Manoukian, Sales Manager were excellent to deal with and facillated an enjoyable and beneficial purchase. This represents my third LS 460 purchase from this dealership and I would most definitely return for my next purchase. More

Whole experience was pleasant and efficient In part, Lexus sells itself given it's overall fine reputation. We owned one years ago and have nothing but good words to say about sales and service. In part, Lexus sells itself given it's overall fine reputation. We owned one years ago and have nothing but good words to say about sales and service. I feel the same so far about our experience this time. We were greeted by Tony Viveiros who listened to us, our needs and concerns and made a recommendation. We decided we liked what we saw and his easy and efficient manner and decided to lease the Lexus. He was very helpful including offering to return the car we had to the dealership. We met some other employees and look forward to stopping by to have a car wash in between service. More

Four new tires put on I had 4 new tires recommended as a special from Lexus Watertown, I was offered a 30 day guarantee. So far I am totally satisfied. I did not know the b I had 4 new tires recommended as a special from Lexus Watertown, I was offered a 30 day guarantee. So far I am totally satisfied. I did not know the brand of these tires but they seem to save me a considerable amount of money compared to the Michelin. More

Very professional Lexus of Watertown is a high quality dealer I appreciated that Tony Viveiros is a excellent sales rep Thank you Tony. overall excellent and satisfi Lexus of Watertown is a high quality dealer I appreciated that Tony Viveiros is a excellent sales rep Thank you Tony. overall excellent and satisfied More

Great Service! Maria Laskaris took care of my slow leak tire and had my NX200t washed in rapid time. Thank you Maria for your excellent service! took care of my slow leak tire and had my NX200t washed in rapid time. Thank you Maria for your excellent service! More

Excellent car, salesmanship and service. My salesman, Harold Schloss, was very patient and helpful since I was transferring my old vehicle as a gift and buying a new car. He was very accomoda My salesman, Harold Schloss, was very patient and helpful since I was transferring my old vehicle as a gift and buying a new car. He was very accomodating to my schedule during this process. More