Lexus of Watertown

KIM Trott -- Service Rep Extraordanaire My service rep Kim Trott is superb and I always feel as if Im getting the best service available. She's very knowledgeable and always goes above and My service rep Kim Trott is superb and I always feel as if Im getting the best service available. She's very knowledgeable and always goes above and beyond board for both my wife and (we both have Lexuses). More

Maintenance, check up. It is always a pleasure working with Maria Lascaris. She arranges every aspect of the visit conscientiously and efficiently. She explains the reasons It is always a pleasure working with Maria Lascaris. She arranges every aspect of the visit conscientiously and efficiently. She explains the reasons for each option and recommends the best choices. More

Personalized attention and advice Attention to my needs and preferences was consistent and clear before during and after the sale. Sales and service worked together. Great knowledg Attention to my needs and preferences was consistent and clear before during and after the sale. Sales and service worked together. Great knowledge of vehicles and options More

Best dealership ever! I've been a customer for 15 years. Service is outstanding! My is the best! She always makes you feel like you're part of the Lexus. I've been a customer for 15 years. Service is outstanding! My is the best! She always makes you feel like you're part of the Lexus. More

Great experience Everyone was helpful. It was much appreciated to remind me of my upcoming inspection needed, and to get that taken care of. Excellent service. Than Everyone was helpful. It was much appreciated to remind me of my upcoming inspection needed, and to get that taken care of. Excellent service. Thanks. More

Best Service Dept. Have been purchasing cars here since 2001. Best decision. Service is always easy to book and always fixed Right the first time It's always a pleasu Have been purchasing cars here since 2001. Best decision. Service is always easy to book and always fixed Right the first time It's always a pleasure to deal with Lexus of Watertown. More

Great dealership I have leased numerous cars over the years and keep going for the great service! The cars are amazing but the service is what keeps bringing me back. I have leased numerous cars over the years and keep going for the great service! The cars are amazing but the service is what keeps bringing me back. My service rep always takes care of everything quickly and more easily then I expect. Kim Trott is the best! More

great service! I came in a day before my scheduled service appointment due to some last minute changes in my own schedule and they took care of me within 90 minutes. I came in a day before my scheduled service appointment due to some last minute changes in my own schedule and they took care of me within 90 minutes. They even noticed my expired RMV sticker and automatically took care of it. More

My Is The Best Service Representative Anywhere My is an extraordinary Service Representative. Unrelated to My's excellence, the pricing model for 20k mile service is outrageouslying expensive! The My is an extraordinary Service Representative. Unrelated to My's excellence, the pricing model for 20k mile service is outrageouslying expensive! There is no way the cost should be that much! I suggest a new pricing model so I can consider purchasing again in the future or recommending others to do so. More

Harold Schloss the best salesman I had a wonderful experience with Harold Schloss. A fabulous kind and patient gentleman. I will always request him for my next Lexus.I enjoyed buying I had a wonderful experience with Harold Schloss. A fabulous kind and patient gentleman. I will always request him for my next Lexus.I enjoyed buying this car. More