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Lexus of Watertown
Watertown, MA
1,858 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,858 reviews
October 29, 2024
The dealership is really good! It was a positive sales experience and if they couldn't answer my questions immediately, they would find out and make sure I got my answer. They did It was a positive sales experience and if they couldn't answer my questions immediately, they would find out and make sure I got my answer. They did a fantastic job of explaining the entire process, benefits, that were applicable to me. More
by PC
Employees Worked With
October 28, 2024
Excellent sales person, very informative. Highly recommended to friends. Very efficient and nicely dressed, appearance is very important. Highly recommended to friends. Very efficient and nicely dressed, appearance is very important. More
by Angelo
Employees Worked With
October 28, 2024
Kevin provided us great service. He described very clearly all the features of the car we were interested in. Kevin represents Lexus very well. He described very clearly all the features of the car we were interested in. Kevin represents Lexus very well. More
by Julien
Employees Worked With
October 27, 2024
Kevin made our car buying experience very easy and to the point. Fastest car purchase ever for us! point. Fastest car purchase ever for us! More
by Bat
Employees Worked With
October 27, 2024
We had an outstanding experience with Kevin Silva. From the moment we walked in, he listened carefully to our needs and worked tirelessly to get us the perfect deal on our dream car. His dedication, a From the moment we walked in, he listened carefully to our needs and worked tirelessly to get us the perfect deal on our dream car. His dedication, attention to detail, and willingness to go the extra mile really stood out. The whole process felt smooth and stress-free because of his professionalism and genuine care. If you're looking for someone who truly has your best interests in mind, we highly recommend working with Kevin Silva. He's the best! More
by Hong Le
Employees Worked With
October 27, 2024
Dealership was clean and everyone was attentive and friendly! Love the manicure station. Thank you! friendly! Love the manicure station. Thank you! More
by Ed D
October 26, 2024
We bought a Lexus ES 350 from Lexus of Watertown and it was a great experience. Herb Kunins was a pleasure to work with. was a great experience. Herb Kunins was a pleasure to work with. More
by dianesteidler
Employees Worked With
October 23, 2024
Lexus of Watertown is definitely a first class dealership. Buying a new Lexus RX 350h from them was an amazing experience. Everyone there is extremely friendly and professional. Our sales represe dealership. Buying a new Lexus RX 350h from them was an amazing experience. Everyone there is extremely friendly and professional. Our sales representative Gintz Bombans made everything happen for us. He went to great lengths to get us the perfect model for our needs. He made sure we understood all the bells and whistles that came with our car. We had trouble pairing the car with garage door opened. Gintz was even willing to come to our house to made it work. Fortunately this wasn’t necessary. He is an asset to the dealership! More
by bobjutstrom
Employees Worked With
October 23, 2024
Excellent customer service. Everyone was friendly, helpful and pleasant to deal with. Very satisfied with them. Everyone was friendly, helpful and pleasant to deal with. Very satisfied with them. More
by mramirezjd
Employees Worked With
October 23, 2024
The dealership and Herb in particular made it a pleasure to purchase my pre-owned Lexus. Herb made sure I got a great test drive and showed me all the bells and whistles before I drove off. He was thorough to purchase my pre-owned Lexus. Herb made sure I got a great test drive and showed me all the bells and whistles before I drove off. He was thorough and a good communicator. More
by bonnie
Employees Worked With
