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Lexus of Watertown
Watertown, MA
1,858 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,858 reviews
October 22, 2024
Kevin Silva and Alex and Rocco did an amazing job assisting me with my new Lexus Rx350 hybrid purchase they made it very seamless assisting me with my new Lexus Rx350 hybrid purchase they made it very seamless More
by dyanepham
Employees Worked With
October 21, 2024
Edmunds website connected me to Lexus of Watertown, 2 hours from my home. They listened to what I wanted, sent several links to cars that they had coming in, and followed up by email and phone. Kevin Si hours from my home. They listened to what I wanted, sent several links to cars that they had coming in, and followed up by email and phone. Kevin Silva said getting the car to me was no problem, something he has done many times in the past to other out-of-state customers. That sealed the deal for me. He has been incredibly helpful and I look forward to dealing with him again. More
by janmwhelan
October 18, 2024
Ussa was AMAZING to work with! I would recommend him hands down when going through the process of purchasing a car. You will not be disappointed with the service you receive when w I would recommend him hands down when going through the process of purchasing a car. You will not be disappointed with the service you receive when working with him. Thank you Ussa!! More
by morganmissmorgan
Employees Worked With
October 18, 2024
Gints was attentive and responsive. He showed us the different options to choose from. We received excellent service Transactions were easy and we are very happy with the car we bough He showed us the different options to choose from. We received excellent service Transactions were easy and we are very happy with the car we bought. More
by M.
Employees Worked With
October 17, 2024
Ussa was knowledgeable, friendly, and professional the whole time. Afterwards, the RMV was slow in getting my registration and new plates but Ussa gave me daily updates and showed he was working to get it whole time. Afterwards, the RMV was slow in getting my registration and new plates but Ussa gave me daily updates and showed he was working to get it done. I really appreciated his efforts. More
by Anthony.han.84
Employees Worked With
October 16, 2024
It was a pleasure working with Gintz. He made my buying experience a pleasure. He was very knowledgeable and accommodating. Gints was patient, always available and a good listener respond He made my buying experience a pleasure. He was very knowledgeable and accommodating. Gints was patient, always available and a good listener responding to my concerns and requests in a timely manner. I will highly recommend him to my friends. Thank You for the opportunity to write this review and thank Gints once again. More
by Sydney
Employees Worked With
October 15, 2024
He was very knowledgeable about with his presentation. Friendly and well spoken. He made us feel as though we should be happy about our choice. Not his sell. He took his time to answer all questions and d Friendly and well spoken. He made us feel as though we should be happy about our choice. Not his sell. He took his time to answer all questions and details about my new Lexus. More
by Klisao
October 14, 2024
This is my second time purchasing a car from the Lexus of Watertown and second time working with Ussa as my sales specialist. From start to finish, the experience was exceptional! Ussa went above & beyond to Watertown and second time working with Ussa as my sales specialist. From start to finish, the experience was exceptional! Ussa went above & beyond to ensure my needs were met and that the sales process went smoothly. I highly recommend using Ussa as your sales specialist with your next Lexus purchase. I have always had a great customer experience with Lexus of Watertown and couldn't recommend them enough! More
by Rach
Employees Worked With
October 10, 2024
We love our new Lexus ES300 and could not be more pleased with the service we received working with Kevin Silva. We look forward to working again in the future. with the service we received working with Kevin Silva. We look forward to working again in the future. More
by Helen
Employees Worked With
October 09, 2024
My wife an I recently purchased a Lexus RX 350 from Lexus of Watertown. Our salesperson, Kevin Silva, couldn’t have been better. He was enthusiastic, knowledgeable and helpful. We would highly recommend thi of Watertown. Our salesperson, Kevin Silva, couldn’t have been better. He was enthusiastic, knowledgeable and helpful. We would highly recommend this dealer and salesperson. Brian ORegan More
by Boregan55
Employees Worked With
