Lexus of Watertown

Great Fun Buying Experience This was by far my best car purchasing experience. I had great fun time talking with Anthony. Anthony showed me lots of cool and tricky features patie This was by far my best car purchasing experience. I had great fun time talking with Anthony. Anthony showed me lots of cool and tricky features patiently. We made a deal quickly, and I spend more time enjoying the Lexus RX350 rather than arguing the price. I am very happy with my purchase, and I will definitely recommend my friends to come to Lexus of Watertown. More

I wanted to buy a car from Lexus of Watertown because they are so good to my husband who has a 2009 Lexus ES350, even though he bought his pre-owned Lexus in NYC. Further, they hold no malice that he is they are so good to my husband who has a 2009 Lexus ES350, even though he bought his pre-owned Lexus in NYC. Further, they hold no malice that he is a Yankee fan : ) So, when I finally couldn't repair my 1999 Audi any more, I broke down and shopped around. I wanted a pre-owned/used and I wanted a Hybrid, ideally I could find an affordable option at Lexus of Watertown. Another salesman had identified the car a few days earlier, however he had obligations that kept him from being available. So, when I came to drive the car, Anthony offered to help me. I was there to drive the 200CTH, which is a smallish car. When my husband arrived, 6'3" Anthony sat in the back. Anthony and I became fast friends, and felt he was looking out for me. I never felt like I got "sold". He doesn't act like a used car salesman, he has integrity and knows cars and customers. A great blend for what he does. I am confident that he will help me with this car as long as I own it. Anthony will tell you is life motto is, "No drinking, no drugging, no lying, no smoking." I believe him, you will too. His boss, Pat Bradley was a help in this process and deserves a tip of my hat. More

My buying experience. Well done by Mr. Carlino. Anothony was professional and to the poin. He keeps his word and I liked working with him. Well done Lexus of H2O.... Well done by Mr. Carlino. Anothony was professional and to the poin. He keeps his word and I liked working with him. Well done Lexus of H2O.... More

Anthony Carlino was a pleasure to work with. Very knowledgeable, patient and friendly. He made it an easy and pleasant experience for us. Follow through is excellent. Would highly recommend Anthony a knowledgeable, patient and friendly. He made it an easy and pleasant experience for us. Follow through is excellent. Would highly recommend Anthony and this dealership,. More

Anthony made buying a new car a great experience. He is extremely knowledgable and really looks out for the best interests of his clients. I would highly recommend you find Anthony for your next car! extremely knowledgable and really looks out for the best interests of his clients. I would highly recommend you find Anthony for your next car! More

I purchased my new car from Anthony Carlino and he could not have been more friendly or better to work with. He created a "Raving Fan" for Lexus of Watertown! not have been more friendly or better to work with. He created a "Raving Fan" for Lexus of Watertown! More

I decided to call Lexus of Watertown after Herb Chambers Lexus left a strange taste in my mouth. Upon calling Lexus of Watertown, I was immediately given to a Sales Associate, who invited me to come in and Lexus left a strange taste in my mouth. Upon calling Lexus of Watertown, I was immediately given to a Sales Associate, who invited me to come in and would see what he could do. About an hour later I was called back by the Sales Manager, Mike, who was informed of my call and issues, and said he would try to do whatever he could. Already with that little bit of friendless and care I was already sold. Upon arriving at Lexus of Watertown and asking to speak to Mike, Mike paired me up with my Sales Associate Jesse. Jesse was a straight shooter from the beginning and you could see he was genuine and not trying to "bs" you like many car dealers do. Jesse and the finance department were able to get us into a better lease deal, and were completely honest with us from the beginning. My experience there was far different and shorter than the long drawn out experience I had at Herb Chambers, and I will now be referring Jesse and the Lexus of Watertown to everyone. There compassion, friendliness, and no "bs" attitude sold me and I appreciate their help and honesty. Thanks Guys! More

Five well deserved stars! Why? Because I finally had a stress and pressure free leasing experience. Yes, I said STRESS and PRESSURE free. I recently leased my second Lexus from Lexus of Watertown. I ha stress and pressure free leasing experience. Yes, I said STRESS and PRESSURE free. I recently leased my second Lexus from Lexus of Watertown. I have also previously purchased a CPO from them. I cannot say enough about the experience overall, and especially my sales/leasing consultant, Kayla DiPaolo. Kayla made my experience the best I have ever had in my many years of buying and leasing cars. From the initial phone call, until I drove off the lot, Kayla did everything in her power to make sure everything was perfect and handled in a courteous and professional manner. The most remarkable thing to me was how much of the process I was able to have done outside of the dealership. If I spent two hours in the dealership tops, I would be surprised. That has always been one of my pet peeves of buying/leasing cars. It has always been very time consuming, up until this point. Kayla kept my time at the dealership to the absolute minimum possible and it made a great experience all the more enjoyable. I would not hesitate to recommend the dealership and Kayla to anyone looking to buy or lease a Lexus. I can't imagine going anywhere else. The entire experience was low pressure, low stress and low maintenance. What more could I ask for! If you want an EASY car buying/leasing experience, do yourself a favor and go to Lexus of Watertown. Ask for Kayla DiPaolo. You will not regret it and you will be driving one of the nicest cars out there. More

Wonderful experience with both dealership and our salesman, Casey Bierer. From start to finish, a very pleasant relationship. Casey is a great guy and someone you would love to have as a friend. salesman, Casey Bierer. From start to finish, a very pleasant relationship. Casey is a great guy and someone you would love to have as a friend. There was very little negotiation and no "games". I would recommend the dealer and the salesman very highly - if you want a Lexus, go there first - don't waste your time anywhere else. More

Having researched price for the RX350 Lexus with USAA's Auto Buying Service, Lexus of Watertown was the nearest dealership that was suggested. I entered my phone number on their website and within m USAA's Auto Buying Service, Lexus of Watertown was the nearest dealership that was suggested. I entered my phone number on their website and within minutes received a phone call. We were given a price over the phone that seemed too good to be true. We made an appointment for the next morning and expected that the numbers would be different. We arrived late for our appointment, but were introduced to Tom Cording right away. He was friendly, knowledgeable, and courteous throughout the process of leasing our new Lexus. There was no problem or changes to the numbers we had been given. We left that day in our new car! More