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Lexus of Watertown
Watertown, MA
1,872 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,872 reviews
October 26, 2024
We bought a Lexus ES 350 from Lexus of Watertown and it was a great experience. Herb Kunins was a pleasure to work with. was a great experience. Herb Kunins was a pleasure to work with. More
by dianesteidler
Employees Worked With
October 23, 2024
Lexus of Watertown is definitely a first class dealership. Buying a new Lexus RX 350h from them was an amazing experience. Everyone there is extremely friendly and professional. Our sales represe dealership. Buying a new Lexus RX 350h from them was an amazing experience. Everyone there is extremely friendly and professional. Our sales representative Gintz Bombans made everything happen for us. He went to great lengths to get us the perfect model for our needs. He made sure we understood all the bells and whistles that came with our car. We had trouble pairing the car with garage door opened. Gintz was even willing to come to our house to made it work. Fortunately this wasn’t necessary. He is an asset to the dealership! More
by bobjutstrom
Employees Worked With
October 23, 2024
Excellent customer service. Everyone was friendly, helpful and pleasant to deal with. Very satisfied with them. Everyone was friendly, helpful and pleasant to deal with. Very satisfied with them. More
by mramirezjd
Employees Worked With
October 23, 2024
The dealership and Herb in particular made it a pleasure to purchase my pre-owned Lexus. Herb made sure I got a great test drive and showed me all the bells and whistles before I drove off. He was thorough to purchase my pre-owned Lexus. Herb made sure I got a great test drive and showed me all the bells and whistles before I drove off. He was thorough and a good communicator. More
by bonnie
Employees Worked With
October 22, 2024
Kevin Silva and Alex and Rocco did an amazing job assisting me with my new Lexus Rx350 hybrid purchase they made it very seamless assisting me with my new Lexus Rx350 hybrid purchase they made it very seamless More
by dyanepham
Employees Worked With
October 21, 2024
Edmunds website connected me to Lexus of Watertown, 2 hours from my home. They listened to what I wanted, sent several links to cars that they had coming in, and followed up by email and phone. Kevin Si hours from my home. They listened to what I wanted, sent several links to cars that they had coming in, and followed up by email and phone. Kevin Silva said getting the car to me was no problem, something he has done many times in the past to other out-of-state customers. That sealed the deal for me. He has been incredibly helpful and I look forward to dealing with him again. More
by janmwhelan
October 18, 2024
Gints was attentive and responsive. He showed us the different options to choose from. We received excellent service Transactions were easy and we are very happy with the car we bough He showed us the different options to choose from. We received excellent service Transactions were easy and we are very happy with the car we bought. More
by M.
Employees Worked With
October 18, 2024
Ussa was AMAZING to work with! I would recommend him hands down when going through the process of purchasing a car. You will not be disappointed with the service you receive when w I would recommend him hands down when going through the process of purchasing a car. You will not be disappointed with the service you receive when working with him. Thank you Ussa!! More
by morganmissmorgan
Employees Worked With
October 17, 2024
Ussa was knowledgeable, friendly, and professional the whole time. Afterwards, the RMV was slow in getting my registration and new plates but Ussa gave me daily updates and showed he was working to get it whole time. Afterwards, the RMV was slow in getting my registration and new plates but Ussa gave me daily updates and showed he was working to get it done. I really appreciated his efforts. More
by Anthony.han.84
Employees Worked With
October 16, 2024
It was a pleasure working with Gintz. He made my buying experience a pleasure. He was very knowledgeable and accommodating. Gints was patient, always available and a good listener respond He made my buying experience a pleasure. He was very knowledgeable and accommodating. Gints was patient, always available and a good listener responding to my concerns and requests in a timely manner. I will highly recommend him to my friends. Thank You for the opportunity to write this review and thank Gints once again. More
by Sydney
Employees Worked With
