Lexus of Watertown

Garrett has a "can do" attitude and agreed to everything I wanted in my new car and the limits of my monthly payments. His boss should give him a raise, he is a credit to this dealership and because of him I wanted in my new car and the limits of my monthly payments. His boss should give him a raise, he is a credit to this dealership and because of him I had a wonderful experience. Ted was my salesperson and he was very helpful and friendly and took a lot of time to answer all of my questions. The RX350 is beautiful and we found one large scratch on the back door after we did the paperwork. Garrett said, "we will fix it. It is the least we can do." I recommend Garrett as a go to person when you want a fantastic car that glides down the street with no noise coming from the engine and a comfy and lovely interior. This dealership is responsive, professional, and easy to work with. I bought the extra year warrantee because I plan to drive this car for at least five years. The car gets over 20 miles per gallon in the city as compared to the BMW X3 I sold which gets only 15 miles per gallon in the city and it drives more beautifully. More

We had been to several dealerships with very specific model types and prices in mind. To say it was exasperating would have been an understatement. Andy Smallcomb and the folks at Lexus of Watertown model types and prices in mind. To say it was exasperating would have been an understatement. Andy Smallcomb and the folks at Lexus of Watertown changed the buying experience from a confusing chore, attempting to understand pricing and features, to a clear, professional and obviously productive experience, since we purchased an RX 350 on the spot. If you are even thinking about a Lexus, pre owned or new and you don't visit Lexus of Watertown to experience how a great dealership is run, you may find yourselves as frustrated as we were UNTIL we met with Andy and the team at Watertown Lexus. Let me assure you we are not relatives, not friends (at least not prior to walking in) of anyone at the dealership, just customers who could not have been treated more warmly or professionally in working through the process of getting what we think was very good deal on a fantastic vehicle. More

This was my first experience with a luxury dealer. I had a positive experience with Lexus of Watertown and Andy was a good advocate. I've already been in for some minor service and the department is very fr a positive experience with Lexus of Watertown and Andy was a good advocate. I've already been in for some minor service and the department is very friendly and accomodating. I hope to be a long-term customer. More

My experiense @ Lexus of Watertown was fabulous from the moment I walked in the door!! Everyone was so welcoming,professional,accomodating and knowledgeable..Special thanks to Tony Bruno and salesman Paul M moment I walked in the door!! Everyone was so welcoming,professional,accomodating and knowledgeable..Special thanks to Tony Bruno and salesman Paul Mc.Both were outstanding and so helpful.I have already reccomended your dealership to several people who are in the market for a lexus.Thank you again for a wonderful experience! Susan Crowell More

I had an overall pleasant experience purchasing my pre-owned Lexus at Lexus of Watertown. The team was very knowledgable of the product and were very pleasant and responsive to work with. I have dri pre-owned Lexus at Lexus of Watertown. The team was very knowledgable of the product and were very pleasant and responsive to work with. I have driven the vehicle for about 3 weeks now and I am very happy with my purchase. More

dealership offered great prices even better then herb chambers and much much better then ira.everything was delivered exactly as promised no up sell no surprises. thanks to tanju and bert in internet sal chambers and much much better then ira.everything was delivered exactly as promised no up sell no surprises. thanks to tanju and bert in internet sales and jimmy are salesman was great. thank you watertown lexus.. More

We recently purchased our second CPO Lexus from Lexus of Watertown. Andy was great to work with and very accomodating. Thanks also to Ken, Andy's manager, and Alex in financing for their help in getting the Watertown. Andy was great to work with and very accomodating. Thanks also to Ken, Andy's manager, and Alex in financing for their help in getting the deals, and financing,in place to get us the cars we wanted. I have never been treated better, either in sales or service, as I have been at Lexus of Watertown. Ben Perry, our dedicated service advisor, has been extremely helpful to us in arranging, and completing to our satisfaction, any service needs and providing a loaner car while ours is being serviced. I would highly reccomend this dealership to anyone interested in purchasing either a new, or CPO, Lexus. They really mean it when they say thay want you to be satisfied and they back it up with a level of service that I have never experienced from any other dealer. Steve Assad More

From my initial contact with General Sales Manager Adam Skolnick to my negotiation, purchase and delivery of my car with Bob Gelin, I was treated honestly, fairly and courteously. They tried to make me as Skolnick to my negotiation, purchase and delivery of my car with Bob Gelin, I was treated honestly, fairly and courteously. They tried to make me as happy and satisfied with my experience as they could. Nothing was promised to me that they did not do. Financial Manager Manny Ferriera made the payment process easy and clear. Bob Gelin then went to great lengths to show me around the dealership and explain how to make service appointments. And he introduced me to my future service team. Then he went through all the intricacies of the car's features. He even programmed my Blackberry for the Bluetooth option. I would not hesitate to recommend this dealership to any of my friends or relatives. More

Two weeks ago I got a call from the Sales Manager Tom Majeski wanting to know if I would be interested in doing a deal involving the lease I have that runs until 4/11. I told him I was open to a deal if Majeski wanting to know if I would be interested in doing a deal involving the lease I have that runs until 4/11. I told him I was open to a deal if the price was right. When I went in to meet him I was introduced to Bill Seifert and I sat down with them to discuss a lease on a new Lexus. After some initial numbers I told them what I was looking for and when they made the adjustments it was a deal that I just could not refuse. Doing some prior research on Edmonds.com, other sites and inquires at other dealers I knew what kind of numbers other buyers were offered so I could not be happier with the end result. After I picked up the car and drove it for a couple of days I had to go back in for an inspection sticker. Tom saw me and came over to see how I liked the new car. I mentioned to him an issue I had about the car and he immediately said I’ll take care of that and with Bill’s help everything was resolved better than I had hoped. This is my third Lexus and the second one I got from Lexus of Watertown and this experience is by far the best I’ve had. So if you are looking to buy or lease a Lexus I highly recommend doing business with them. More

My wife and I recently purchased a new ES350 from this dealership and we couldn't be happier about the whole experience! Andy Smallcomb, our sales associate, was so helpful and friendly. He cared abou dealership and we couldn't be happier about the whole experience! Andy Smallcomb, our sales associate, was so helpful and friendly. He cared about our needs and he did his best to accomodate us. Unlike other sales people we've come across in other dealerships, he was never pushy, but frank and energetic. With his sense of humor and positivity, Andy made the whole experience awesome! Manny Ferreira, Business Manager, made a stressful and complicated financing procedure enjoyable. He's very patient with our questions about the financing options, and he was very efficient and helpful! I would definitely recommend this dealership, especially Andy and Manny! Eric More