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Lexus of Watertown
Watertown, MA
1,891 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,891 reviews
September 28, 2024
Been dealing with this dealership for many years & have great experiences. Highly recommend both sales & service. Ussa was fantastic. He spent many hours explaining all of the features & was most patient. great experiences. Highly recommend both sales & service. Ussa was fantastic. He spent many hours explaining all of the features & was most patient. Would give him 100 stars if permitted More
by Peterahoff
Employees Worked With
September 25, 2024
I purchased a used vehicle through this dealership. I worked with Herb on the purchase of this vehicle and with both Herb and Harry on the vehicle transfer. Both were a pleasure to work and would work I worked with Herb on the purchase of this vehicle and with both Herb and Harry on the vehicle transfer. Both were a pleasure to work and would work with both again. The sales process was smooth and I was updated throughout the entire process. More
by Gfos
September 20, 2024
I had a great experience with Ussa at Lexus of Watertown. We came in with a clear goal and we settled with paper works the same day. He is professional and patient, and absolutely wanting to help the custome We came in with a clear goal and we settled with paper works the same day. He is professional and patient, and absolutely wanting to help the customers to get what they want. I highly recommend him for anyone who’s looking to purchase a car. More
by MayLiu
Employees Worked With
September 16, 2024
Ussa did an amazingly thorough job walking me through all the details and features of my new car. He was patient, measured and kind. the details and features of my new car. He was patient, measured and kind. More
by Deb
Employees Worked With
September 13, 2024
Kevin Silva was great to work with throughout the entire process. He was very professional, knowledgeable, friendly and kind. Very prompt with returning txt and calls. I would highly recommend him. process. He was very professional, knowledgeable, friendly and kind. Very prompt with returning txt and calls. I would highly recommend him. More
by judiesamuels
Employees Worked With
September 12, 2024
Made me feel like I was the only customer that mattered. Listened to my needs and showed me many different options. Herb was amazing!’ Listened to my needs and showed me many different options. Herb was amazing!’ More
by Mrsal2u
Employees Worked With
September 12, 2024
Ussa was fantastic. He explained everything very clearly and very knowledgeable. Thank you for all your help. He explained everything very clearly and very knowledgeable. Thank you for all your help. More
by Amandatang79
Employees Worked With
September 12, 2024
Ussa was very helpful. He spent a lot of time explaining the workings of the car. Also tried to rush the process with the registration and inspection process. I enjoyed wo He spent a lot of time explaining the workings of the car. Also tried to rush the process with the registration and inspection process. I enjoyed working with him at Lexus! Thank you! Karen More
by Karen
Employees Worked With
September 10, 2024
Ussa was fantastic- really helpful and easy to work with. Made the process straightforward and would recommend! Made the process straightforward and would recommend! More
by KK
Employees Worked With
September 09, 2024
Great service we had good customer service as soon as we enter the premises. I would recommend to friends and family. We were recommended and had good experience. enter the premises. I would recommend to friends and family. We were recommended and had good experience. More
by daminipatel
Employees Worked With
