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Lexus of Watertown

Watertown, MA

4.9
1,859 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,859 reviews

January 07, 2024

Leon Barnes and the whole Watertown Lexus team were professional and easy to work with. More

by larrykolenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Lexus of Watertown responded

Leon and the team will appreciate the kudos, Larry! We thank you for sharing your experience working with all of us at Lexus of Watertown and hope to see you again in the future!

January 03, 2024

I want to thank Kevin Silva for doing a great job with helping us purchase a RX350 over the holidays. He was very patient with us and after the purchase took a great amount of time explaining all the feat More

by rganley125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Lexus of Watertown responded

We're so glad to know that Kevin and Kathryn were able to assist you in purchasing your RX350 during the holiday season at Lexus of Watertown. We appreciate your kind words and hope you enjoy all those new features!

January 02, 2024

I was referred to Reyna by another employee, and the process, from the initial introduction to viewing the car, was quick and smooth. Once I made my final decision, the process was easy and headache-fre More

by Asia
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Watertown responded

We're glad to know that Reyna made your car-buying experience smooth and easy at Lexus of Watertown. We appreciate the recommendation, and we hope you enjoy your new vehicle!

December 31, 2023

Great experience with Kevin Silva. He was extremely helpful thought the entire process and very responsive even over the Christmas holiday. He went out of his way to demo all the cars More

by Andrewvw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Watertown responded

Andrew, it's fantastic to know that Kevin was able to provide you with such a great experience at Lexus of Watertown! We appreciate your recommendation and we're here for any future needs!

December 30, 2023

Just worked with Kevin Silva and had a terrific experience. Kevin is knowledgeable, friendly and spent a great deal of time with me, explaining everything about the new car. He went above and bey More

by ddawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lexus of Watertown responded

We're so glad to know that Kevin provided you with an exceptional experience at Lexus of Watertown! His dedication to customer service is truly appreciated. Thanks for recommending us — enjoy your new ride!

December 28, 2023

I am very grateful for the experience and the treatment I received from Reyna and Monge when purchasing my Lexus. Thanks to her and the team of professionals who work at Lexus of Watertown, I decided to take More

by Daniel Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Laskaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaimie Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lexus of Watertown responded

Daniel, we're delighted to know that Reyna and Monge provided a memorable experience at Lexus of Watertown. We appreciate your recommendation and are glad you're enjoying your new vehicle!

December 28, 2023

Had a wonderful buying experience at Lexus of Watertown with Kevin Silva. Great dealership with lots of inventory and helpful staff. Very pleased with my new GX460. More

by S Daly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Lexus of Watertown responded

We're delighted to know you had a great buying experience with Kevin at Lexus of Watertown! We hope you enjoy every ride in your new GX460. Thanks for the review, and happy driving!

December 28, 2023

Lexus of Watertown has a gem in Kevin Silva. He is extremely knowledgeable and makes sure that his customers are aware of all the benefits that owning a Lexus offers. He took his time and listen More

by CRH and DPH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lexus of Watertown responded

It's wonderful to know that Kevin provided you with such detailed and attentive service during your purchase. Thanks for sharing five stars with Lexus of Watertown - enjoy the ride!

December 27, 2023

I went with my husband when he brought his car to be serviced and ended about buying a 2024 Lexus hybrid. I was greeted by Ussa who is professional, very knowledgeable and very personable. The dealer More

by csnell1650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Lexus of Watertown responded

We're delighted to know that you had a great experience with Ussa at Lexus of Watertown! It's wonderful to see our team's dedication reflected in your review. Enjoy the ride in your new 2024 Lexus hybrid!

December 24, 2023

Have leased ES350, GX460, RX450H and this is the Best Dealer because of people like Catherine Rogers and Rick Oliva who are great people, for making our purchases so enjoyable.. See you for our next vehi More

by Louis James Butler Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine Rogers and Rick Oliva
Jan 05, 2024 -

Lexus of Watertown responded

We're delighted to know that Catherine and Rick made your experience enjoyable at Lexus of Watertown. We appreciate the kind words about our team, products, and services! Looking forward to seeing you for the all-new GX 550 in less than two years. Safe travels until then!

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