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Lexus of Watertown
Watertown, MA
1,859 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,859 reviews
December 08, 2023
Ask for Kevin Silva! This was an incredible buying experience. I went in looking for a GX460 with some pretty specific equipment. Kevin brought me through their inventory This was an incredible buying experience. I went in looking for a GX460 with some pretty specific equipment. Kevin brought me through their inventory with vehicles that matched my needs and showed me a few items that I did not previously know about. From the first handshake to the last Kevin made this process enjoyable, stress free, and most of all fun. Additionally Kevin followed up after the sale and made sure I had exactly what I wanted. More
by Tecoletta
Employees Worked With
December 02, 2023
It wasn’t too long ago (two months) when I bought my car from this dealership and have gotten an accident due to the breaking system defect. I haven’t had inspected the car as they gave me the inspection le from this dealership and have gotten an accident due to the breaking system defect. I haven’t had inspected the car as they gave me the inspection letter along with the other documents. When I called them to let them my concern, they said it passed the inspection and there is nothing they can do for me. Thus, make sure to have it inspected on your own when you buy cars from this dealers to avoid accident as happened to me. More
by Yoseft2455
Employees Worked With
November 27, 2023
Kevin Silva help my friends and I purchased 3 cars total, Kevin assisted with all of them. Honest and very helpful Kevin assisted with all of them. Honest and very helpful More
by tan.le
Employees Worked With
November 25, 2023
Very professional and helpful through the whole process. Gave us time and tutorials regarding our new TX350. Looking forward working with you again. Gave us time and tutorials regarding our new TX350. Looking forward working with you again. More
by Ron Mayanja
Employees Worked With
November 24, 2023
Excellent service, we worked with Kevin Silva, and he made the process fast and fair for all involved. Kevin knows the car he is selling and had answers for all our questions. We hope to work with him ag made the process fast and fair for all involved. Kevin knows the car he is selling and had answers for all our questions. We hope to work with him again! More
by jorg.arand
Employees Worked With
November 22, 2023
Lexus of Watertown has the best CPO inventory in MA. Well worth the 1.5 hour drive. Well worth the 1.5 hour drive. More
by MRC
Employees Worked With
November 21, 2023
I got a great deal on my new Lexus Watertown was the only place with hybrids in stock. only place with hybrids in stock. More
by chasvigg
Employees Worked With
November 13, 2023
This is the place to go if you’re looking for a new Lexus. Ussa provided me with the absolute best customer service ever! He made the entire experience pleasant and not stressful. I drop away with Lexus. Ussa provided me with the absolute best customer service ever! He made the entire experience pleasant and not stressful. I drop away with a new car today after Ussa spent 2 hours setting up all my technology and options. So helpful. Went above and beyond my expectations! More
by cherylbaker
November 06, 2023
Professional and competent. Great experience with Herb and Jose in financing. Not pushy at all. Great experience with Herb and Jose in financing. Not pushy at all. More
by theCarDoc508
