
Lexus of Watertown
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,877 reviews
I went to Lexus of Watertown to look at a car I was interested in. The staff was great. Renya Monge showed me the car and I bought it. So happy I went there! interested in. The staff was great. Renya Monge showed me the car and I bought it. So happy I went there! More
Ussa was very informative and knowledgeable about the vehicle and was very patient with answering our questions. vehicle and was very patient with answering our questions. More
USSA was great. Explained everything very well and was a genuinely kind and honest sales guy. Explained everything very well and was a genuinely kind and honest sales guy. More
Ussa is our favorite car saleman. When we bought our first Lexus during Covid, we went to Lexus of Hingham and they did not bother because there was not cars to sell. We came to Lexus When we bought our first Lexus during Covid, we went to Lexus of Hingham and they did not bother because there was not cars to sell. We came to Lexus of Watertown as an alternative and did not disappoint. Ussa and Lexus of Watertown have been great with their services, from selling a car to maintaining it. We always feel welcomed there. We have been there every 5000 miles consistently for 4 years before buying our 2nd one with there with Ussa. My partner loves a BMW but we decided to stick with Lexus for the reliability and services. Will continue to be there in the future! More
We went to Lexus of Watertown this past weekend to test drive a car we were contemplating and left with a deal! We met with John Barstow and had a great experience. He was patient, incredibly knowledgeable drive a car we were contemplating and left with a deal! We met with John Barstow and had a great experience. He was patient, incredibly knowledgeable and friendly (especially with our 8 year-old son!). We had a no-pressure experience as he guided us through all the different models and features. We were impressed by how attentive he was, offering us options and ensuring we had all the necessary information to make a decision. The entire purchasing process was efficient, and we never felt rushed. More
I can’t express how grateful I am for Kevin's incredible support during my recent purchase. His friendly nature and extensive knowledge made a world of difference, especially as I brought my family along fo support during my recent purchase. His friendly nature and extensive knowledge made a world of difference, especially as I brought my family along for my first Lexus experience. He treated us all with such kindness and respect, making us feel truly valued. It’s rare to find someone who is not only dependable but also so genuinely down to earth. The level of customer service he provided was exceptional, and I wholeheartedly recommend him to anyone looking for a positive car buying experience! More
From the moment we contacted Lexus of Watertown, and were connected with our sales agent, Herb Kunins, we were greatly pleased, and impressed. We were out of State customers, and a deal that could have been connected with our sales agent, Herb Kunins, we were greatly pleased, and impressed. We were out of State customers, and a deal that could have been cumbersome and difficult instead turned out to be one of the easiest ever. Herb was personable, accommodating, and so very helpful. In fact, so much so, we felt as though we’d known him for quite a while. Quite honestly, we had been shopping around for our specific make and model for quite a while, throughout many states, and we chose our particular vehicle because Herb was open and honest with us and he made things as easy as possible. Thank you! More
Kevin was awesome! !! Second Lexus from Kevin and Lexus of Watertown. He always take great care of us. Ask for Kevin he is the best !! Second Lexus from Kevin and Lexus of Watertown. He always take great care of us. Ask for Kevin he is the best More
Lexus of Watertown has been great. I am relatively new to Boston, honestly I had not been to a dealership outside of California. I have had only positive experiences at Lexus of Watert I am relatively new to Boston, honestly I had not been to a dealership outside of California. I have had only positive experiences at Lexus of Watertown and will highly recommend. It is a welcoming and very comfortable dealership. More
Ussa provides the most efficient and effective service, and this is the second time I’ve worked with him on a lease and this is the second time I’ve worked with him on a lease More