Lexus of Watertown

Courteous and knowledgeable. .and patient staff. We enjoyed our time in the beautiful showroom. Worth the ride from the North Shore. Great explanation of the new technology. .and patient staff. We enjoyed our time in the beautiful showroom. Worth the ride from the North Shore. Great explanation of the new technology. More

Great place to buy a car. . my service was great, but the only thing I didn’t like was They stare like you can't buy a car, I think because of the way we dressed, I fell uncomf . my service was great, but the only thing I didn’t like was They stare like you can't buy a car, I think because of the way we dressed, I fell uncomfortable they have to be careful how to judge the person… thanks!! More

Friendly Staff. Made it easy for me to buy my car and took away the hassle from paperwork. Made it easy for me to buy my car and took away the hassle from paperwork. More

Herb was terrific. He knew what we wanted to buy and didn’t try to increase our purchase. This is the 4th Lexus we have bought from Watertown and have been totally sat He knew what we wanted to buy and didn’t try to increase our purchase. This is the 4th Lexus we have bought from Watertown and have been totally satisfied with every step of the process. Herb treated us as if we were family and made sure that all went smoothly. We couldn’t be more pleased with Lexus and Herb. He made the process so easy and made sure we were set with all the new “bells and whistles” before we left. I would recommend him to everyone that’s interested in a Lexus. We thank him for his time and making sure all was complete before we left the dealership. KUDOS to Herb More

We worked with Ussa and he was amazing. He was knowledgeable, patient, respectful, and soft-spoken. There were none of the “airs“ that I was worried about walking into a luxury car dealersh He was knowledgeable, patient, respectful, and soft-spoken. There were none of the “airs“ that I was worried about walking into a luxury car dealership. From test driving through the purchasing and pick up process, as well dealing with my trade-in, this was a top-notch experience. More

Kevin Silva provided me and my parents excellent service! We each bought a car! My parents bought a car off the showroom. We each bought a car! My parents bought a car off the showroom. More

Great customer service and follow through. Very responsive to questions and concerns Helpful and friendly Very responsive to questions and concerns Helpful and friendly More

My experience at Lexus of Watertown was noting but positive! The staff was pleasant and easy to work with! They made the car buying experience very enjoyable! I will definitely be back and will be ref positive! The staff was pleasant and easy to work with! They made the car buying experience very enjoyable! I will definitely be back and will be referring friends and family to Lexus of Watertown! More

Ussa was amazing to work with. I am a return customer and have referred family members to him too. Highly recommend working with Ussa! I am a return customer and have referred family members to him too. Highly recommend working with Ussa! More

Tony was easy-going, thorough, patient, engaging and made the entire process easy and efficient. Best salesperson this 73 yr. old frequent car buyer has come across. the entire process easy and efficient. Best salesperson this 73 yr. old frequent car buyer has come across. More