Lexus of Watertown

Excellent everyone was pleasant and accommodating. I would recommend this dealership. First time great experiance. Thank You all I would recommend this dealership. First time great experiance. Thank You all More

Herb is best, there isn't much else to say. He was personable, honest, and had great integrity. I needed extra paperwork for the IRS, to claim the used EV tax credit, and Herb got it done like He was personable, honest, and had great integrity. I needed extra paperwork for the IRS, to claim the used EV tax credit, and Herb got it done like it was nothing. He went above and beyond in having the dealership send out the paperwork required as well. I bought a used 2016 Nissan Leaf and it was in excellent condition. The price was under market value and with the tax credit, I got the car at a steal. I highly recommend checking out Lexus of Watertown and hope you get the pleasure of working with Herb. Also shoutout to Misha, he was great too and helped with sorting out what was needed for the IRS. More

Herb is amazing! !! 5/5 service. Herb went above and beyond to help me find the car of my dreams, in the exact color I wanted. Herb always made himself available and w !! 5/5 service. Herb went above and beyond to help me find the car of my dreams, in the exact color I wanted. Herb always made himself available and was very patient and communicative. Herb - thank you for everything!! More

We went to Lexus of Watertown to test drive preowned Lexus yesterday. First, we test drive a Lexus HS with less than 80k miles. This HS was totally not ready for sell and it was exactly the same condit Lexus yesterday. First, we test drive a Lexus HS with less than 80k miles. This HS was totally not ready for sell and it was exactly the same condition as just traded in but the car was in the dealership for almost one month. The check engine light was on, the AC was not working, the driver seat made a lot of noise while moving forward and backward, and lots of body damages around the car. When we drove it, it made a lot of noise here and there while the road is rough. In conclusion, even a private seller on CL or FB won't show people a car like this. It was really JUNKYARD condition. We thought that might be a special case and we went on to test drive another car, a Lexus ES350 with less than 50K miles. Before we drove, we immediately notice and passing side mirror was damaged. While we were driving, there was a sound from the wheel. I believed it has a bad wheel bearing somewhere. Yet another car the dealership show customer exactly condition as people traded in. That was 100% like this and we felt it's enough. No need to try more cars there and we won't buy any car from this dealership from now on. In conclusion, worst that car flippers or private sellers on CL or FB! More

Leon, Went above a beyond my husband an I happy . Thank you so much , Camille an Vinny Ricci Thank you so much , Camille an Vinny Ricci More

Kevin Silva was amazing and so easy to deal with while purchasing the vehicle! Kevin was the best and I would highly recommend him if you are purchasing a vehicle. In fact, I would request him for your purchasing the vehicle! Kevin was the best and I would highly recommend him if you are purchasing a vehicle. In fact, I would request him for your purchase! More

Very happy, Working with Steve was great. Highest grades all around. Highly recommended in all respects. Steve was well informed and always helpful, a total professional Highest grades all around. Highly recommended in all respects. Steve was well informed and always helpful, a total professional More

Dealt primarily with Tony Viveiros. Dealership was very professional. Didn’t need assistance from others. Dealership was very professional. Didn’t need assistance from others. More

Salesperson Tony Viveiros was great throughout the whole process. A pleasure to deal with throughour process. A pleasure to deal with throughour More

Leon at Lexus of Watertown is simply amazing! 🌟 Bought the Awesome NX from him, and he made the whole thing a piece of cake. So friendly and knowledgeable, he knew all the ins and outs of the ca 🌟 Bought the Awesome NX from him, and he made the whole thing a piece of cake. So friendly and knowledgeable, he knew all the ins and outs of the car. Highly recommended! More