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Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,881 reviews

February 04, 2023

The employees were very Pleasant, very welcoming and helpful. No pressure to buy , comfortable atmosphere. More

by ccnoone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunis
Feb 06, 2023 -

ccnoone responded

Thank you

Feb 06, 2023 -

Lexus of Watertown responded

Thank you for this awesome review of Lexus of Watertown! We truly appreciate your feedback.

February 04, 2023

I purchased a 2015 Lexus RX 350 from Lexus of Watertown. I can honestly say that it was the best used car buying experience I have ever had. No pressure. No baloney just good facts and good information. Th More

by Smithcover13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
Feb 04, 2023 -

Smithcover13 responded

Speech to text changed herbs name. It’s Herb Kunins Also it is a 2017 Lexus rx350 not 2015..

Feb 06, 2023 -

Lexus of Watertown responded

We are so thrilled to see that Herb made your car-buying experience wonderful! Thank you for supporting Lexus of Watertown and please let us know if you need anything down the line. Our team is always happy to help you out. Congratulations on your new RX 350!

February 04, 2023

I just bought an awesome IS 350 from Leon Barnes at Lexus of Watertown. The process was seamless and very professional while the customer service was exceptional. I’m from CT, so after filling out the paperw More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Lexus of Watertown responded

Thank you for the review, Ryan. We are glad that Leon helped you score an awesome Lexus IS 350. We appreciate your business and kind words here at Lexus of Watertown. See you again next time you need us!

February 02, 2023

I worked with Saad Mustafa and his service was impeccable. He prepared each car we wanted to test drive so the next car was ready to go when we came in with the one we had just driven. He was kn More

by thomas.duval
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saad Mustafa
Feb 02, 2023 -

Lexus of Watertown responded

Thomas, thanks so much for taking the time to share your experience working with Saad and George! We are happy to hear that you enjoyed your time test-driving vehicles here at Lexus of Watertown and found something you love. It was a pleasure, and we are grateful for your five stars.

January 29, 2023

This was my first time purchasing a Lexus and Leon Barnes at Lexus of Watertown made the experience easy and painless. I was in and out of the dealership with my new vehicle within a couple of hours. Leon sp More

by Ricky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Watertown responded

Ricky, thank you for the review! We are so glad to hear that you found the right vehicle working with Leon and the Lexus of Watertown team. Drive safely, and we hope to see you back again down the road!

January 29, 2023

I recently purchased my 2022 Lexus RX450H with Tony Viveiros and received the great customer service from him. Tony is very professional, knowledgeable, and friendly. He always ensures that we are happ More

by Kaylee L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2023 -

Lexus of Watertown responded

Tony is exactly as you described, Kaylee. He has a passion for assisting clients and is packed with knowledge. Enjoy your new Lexus hybrid and thank you for your business from your friends at Lexus of Watertown!

January 27, 2023

Herb did a great job and no pressure buying tactics. Appreciated the smooth process and everything was ready to roll. Made the knowledge transfer easy and quick. Thanks Herb! Melissa More

by Melissa
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb K
Jan 27, 2023 -

Lexus of Watertown responded

Melissa, thank you for the review! We are so glad to hear that Herb delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Watertown!

January 24, 2023

I got great service from Lexus of Watertown. This my second Lexus SUV I brought from this dealer. I recommend it to everyone I know. Ben More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Lexus of Watertown responded

Ben, thank you for the review! We appreciate your support and hope to see you back again at Lexus of Watertown. Safe travels!

January 15, 2023

Eliane Lisboa was fantastic. She was patient and helped us throughout the process! Recommend her More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Lexus of Watertown responded

Mel, we can't wait to share your feedback with Eliane! Thank you so much from the whole team at Lexus of Watertown!

January 09, 2023

I had a great experience. Herb and George were so helpful, the car buying process was actually fun. More

by lisabethanne1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins. George.
Jan 09, 2023 -

Lexus of Watertown responded

Thank you for the review! We appreciate your support and hope to see you back again at Lexus of Watertown. Safe travels!

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