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Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,881 reviews

August 18, 2022

Leon was great, very patient and a great teacher for all the complex settings! Thank you for a great transition More

by Gouldkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Gouldkc responded

Thank you for the great service and efficient transition to my new car

Aug 18, 2022 -

Gouldkc responded

Thank you

Aug 19, 2022 -

Lexus of Watertown responded

We're over the moon Leon provided informative assistance that shaped a smooth experience! From everyone at Lexus of Watertown, enjoy your new ride!

August 02, 2022

This was my fifth Lexus from Watertown and third with Tony Viveiros helping. He was great and highly recommended. Thank you Tony. More

by Dr. Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Lexus of Watertown responded

Thank you for continuing to choose Lexus of Watertown for your vehicle needs! We will let Tony know you say thanks. We are grateful for your loyal business and hope you enjoy your new ride!

July 27, 2022

This was my second car in 3 years, Tony V was once again my sales person. Like before he was ultra responsive and was very flexible through the process. It was his phone call telling me about a deal that k More

by Peter G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Lexus of Watertown responded

Peter, thank you for the great review! Hearing that you had such a successful purchase experience working with Tony and the Lexus of Watertown team. Drive safely, and we hope to see you back again down the road!

July 27, 2022

Hello, I recently leased a car from this dealership, and had an all around great experience. My salesman Leon was very friendly, helpful, responsive, and accurate with all the info he provided. He answered More

by Scuddy90
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Lexus of Watertown responded

Hello! Thanks for sharing your wonderful buying experience with Leon. The Lexus of Watertown team is grateful for your five stars and kind regards. This is just what we strive to hear back from our customers, and it's wonderful to have earned our business. Take care! - The Lexus of Watertown Team

July 23, 2022

My experience at Lexus of Watertown was Easy and Painless, thanks to Leon Barnes. It's been a long time since I've been in the market for a new car and Leon was respectful and courteous. I appreciat More

by BW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Lexus of Watertown responded

Thanks for your glowing review! We're thrilled Leon delivered professional, informative, and attentive assistance that accommodated your needs and shaped a seamless experience. From everyone at Lexus of Watertown, enjoy your new ride!

July 13, 2022

Great friendly personlized service, Many thanks to Tony and Catherine. Would buy again from them. More

by Curt from Maine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Catherine Adams
Jul 13, 2022 -

Lexus of Watertown responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tony and Catherine. Drive safely, and we hope to see you back again at Lexus of Watertown!

July 12, 2022

I just leased my 5th car from Lexus of Watertown, my second with Leon Barnes my salesperson. I've been driving since I was sixteen and have bought new cars since I was 18 so I've gone through a lot of More

by Cece
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Lexus of Watertown responded

Thank you for always choosing Lexus of Watertown for all of your vehicle needs. We are so happy that this recent purchasing experience with Leon was yet another success! We are grateful for your business and hope you enjoy your new ride.

July 10, 2022

I recently purchased a Lexus Is350 from Lexus of Watertown. Every step of the Process was handled professionally and politely. Tony Viveros our Account executive, was great to work with, as well a More

by RM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Lexus of Watertown responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Tony and the Lexus of Watertown team. Drive safely in your new Lexus IS 350, and we hope to see you back again down the road!

June 24, 2022

We had never been to Lexus of Watertown until yesterday when we came for service of my mother's car. Beginning with Michael, who couldn't have been kinder nor more expeditious, and whisked us over from ser More

by lisawbirk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael, Vlad, Joel, Taisha, Maria.
Jun 24, 2022 -

Lexus of Watertown responded

Hi Lisa - Thank you so much for the five-star review for Lexus of Watertown! We are thrilled that Michael, Taisha, Joel, and Maria delivered outstanding customer service. This is just the kind of feedback we strive to receive, and your kind words are appreciated by us all!

June 22, 2022

It is not hyperbole to say that Lexus of Watertown may be one of the finest car dealership anywhere. From sales to service one professional was better than the next. They really made buying a new car and exh More

by Amesjamiea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Lexus of Watertown responded

This glowing review makes our day! Thank you for choosing Lexus of Watertown and for sharing your support on our page. We wish you many safe and happy miles in your new car!

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