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Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,881 reviews

December 30, 2021

Working with Ussa (Ujwal) was an absolute pleasure. Ussa is extremely polite and professional salesperson. He went above and beyond to make everything go smoothly. I highly recommend you contact to Ussa if More

by vicky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhanaha
Jan 03, 2022 -

Lexus of Watertown responded

Hi Vicky - It is terrific to hear that Ussa and the team gave you such a positive experience! Thank you for choosing Lexus of Watertown and for sharing your feedback. Safe travels in your new car!

December 30, 2021

I just picked up my new RX350L from Lexus of Watertown. I shopped around a bit to various manufacturers and Lexus was by far the most professional at all levels. It was an easy decision to go with Lexus More

by Happy Customer
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Dec 30, 2021 -

Lexus of Watertown responded

It's outstanding to hear that your search led you to Lexus of Watertown and that our level of care impressed you! Tony will be delighted to hear that his pressure-free approach and informative care made your visit so memorable. We're honored that we've earned your recommendation, and we wish you many happy miles in your brand new Lexus RX 350!

December 28, 2021

2022 Lexus 250 UXAsk for Ussa (Ujwal Pradhananga) my 2022 Lexus 250 UX Ask for Ussa (Ujwal Pradhananga) my salesman - he is amazing. Absolutely no pressure - just great assistance. Easiest car purchase More

by BarbaraP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Dec 29, 2021 -

Lexus of Watertown responded

Barbara - We couldn't be happier to receive your recommendation! Thank you for choosing Lexus of Watertown and for sharing your experience with Ussa. Safe travels in your new 2022 Lexus UX 250!

December 28, 2021

I bought a 2022 Lexus LS, and considering these times in I bought a 2022 Lexus LS, and considering these times in the auto industry (supply chain issues), Lexus of Watertown treated me exceptionally well. More

by Bobsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga ( Ussa )
Dec 28, 2021 -

Lexus of Watertown responded

It's true that we focus on what makes our customers happy and are thrilled you had a great buying experience with us. We will certainly pass along your kind feedback to Ussa and the rest of the Lexus of Watertown sales team. Enjoy your new 2022 Lexus LS!

December 22, 2021

We had a very pleasant buying experience with Tony Viveiros at Lexus of Watertown! Before making the purchase here, we actually went to many other Lexus dealerships around MA, and finally decided to g More

by Yinzhu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Dec 22, 2021 -

Lexus of Watertown responded

We're so happy that you had a great purchase experience here at Lexus of Watertown! We appreciate your shoutout of Tony for making the experience a great one. It's nice that he made you comfortable. See you next time!

December 06, 2021

I had a great experience buying a car with Tony. Would highly recommend talking to him if you are looking to purchase a car. More

by S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Dec 06, 2021 -

Lexus of Watertown responded

Tony will be so pleased to see your recommendation! It's wonderful to hear that Tony made your purchase experience at Lexus of Watertown such a positive one, and we hope you'll turn to our team once more next time an automotive need arises!

November 26, 2021

Eliane Lisboa who was my sales agent was nothing but awesome!!. she was wonder full in everyway during all of my trade in process. Helped me negotiate the numbers I wanted as well as helped me find The More

by Dan N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
Nov 29, 2021 -

Lexus of Watertown responded

Dan - What a great review! We are so glad to hear that Eliane helped you find the right vehicle for you along with provided communicative service. Thank you for posting positive feedback about her and William! All of us at Lexus of Watertown wish you safe driving.

November 23, 2021

We recently purchased our second Lexus, both from Lexus of Watertown. Our experience was amazing as the level of professionalism and ease of shopping and purchasing continues at the highest level. Our sale More

by jffdesign
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ujwal Pradhananga (Ussa)
Nov 23, 2021 -

Lexus of Watertown responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Lexus of Watertown team. Drive safely in your new vehicle, and enjoy it! We will be sure to pass on the kind feedback to Amanda and Ussa!

November 19, 2021

Had a great experience buying my new vehicle from Lexus of Watertown. My salesman. Ujural Pradhananga (Ussa) was very knowledgeable and attentive in all aspects. At delivery he was kind and took time to sh More

by JCambray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujural Pradhananga (Ussa)
Nov 19, 2021 -

Lexus of Watertown responded

We are delighted to hear that you had such a positive purchase experience with Ussa and our team! Thank you for choosing Lexus of Watertown and for stopping by to share a great review. Enjoy the ride in your new car!

November 13, 2021

If you're in the market for a Lexus, call and ask for Ussa. He is prompt, professional, and responsive. Ussa helped structure a complex commercial auto lease for a brand new Lexus. Whether you're buying More

by David S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga (Ussa)
Nov 13, 2021 -

Lexus of Watertown responded

Hi David- thanks for the great review of Lexus of Watertown! We're pleased that Ussa delivered a wonderful experience and was efficient, professional, and responsive. We appreciate your kind words.

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