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Lexus of Watertown

Watertown, MA

4.9
1,864 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,864 reviews

August 27, 2021

I recently bought a Lexus RX 350 with the luxury package. When I went in met with the sales agent Sussa. He was absolutely fantastic. He went over all the details and there was no pressure to buy. After I ma More

by Nanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Upradhanaga (Sussa)
Aug 27, 2021 -

Lexus of Watertown responded

Thanks so much for the wonderful review of Lexus of Watertown! We're pleased to hear that you are happy with your Lexus RX 350. It's great that you loved working with Sussa and that he answered all your questions. We appreciate your business and look forward to seeing you again soon.

August 25, 2021

Ussa was really helpful and friendly. This is my first new car and I am more than satisfied. Highly recommend you to find Ussa. good More

by qinyizhao1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Aug 25, 2021 -

Lexus of Watertown responded

We appreciate the kind feedback! Thank you for shouting out Ussa and for taking the time to share. Drive safely in your first new vehicle, and enjoy it! We hope to see you back again at Lexus of Watertown!

August 25, 2021

I recently purchased a new 2021 Lexus ES350 and the car is awesome. Ussa Pradhananga was my sales agent, and he was fantastic throughout the whole process. He was very professional (well spoken, dressed we More

by JDM3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
pradhananga
Aug 26, 2021 -

Lexus of Watertown responded

Congratulations on your new 2021 Lexus ES 350! We are delighted that you had such a terrific experience with Ussa and the team. Thank you from all of us at Lexus of Watertown!

August 20, 2021

I bought my new IS 350 and I had a great service with Ujwal Pradhananga (Ussa) at Lexus Watertown. I am crazy about my new car, I just love it!! It's our second experience with this dearlership and they' More

by audrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga ( Ussa )
Aug 20, 2021 -

Lexus of Watertown responded

We are thrilled to know that Ussa is continuing to create fantastic experiences for our guests. Thanks for your continued support of Lexus of Watertown and congrats on your new car!

August 19, 2021

Great serviceTony was very helpful Profesional, quick, Great service Tony was very helpful Profesional, quick, knowledgeable Showed what I was looking for, patiently explained all features of the car More

by Trukav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 20, 2021 -

Lexus of Watertown responded

We couldn't ask for better feedback! Thank you for letting us know about your exceptional shopping experience with Tony. We will certainly pass along your kind words. Please let us know if there is anything else we can help with. Enjoy the new ride! - Lexus of Watertown

August 15, 2021

Our salesman Anthony was great made the process fast and painless. More

by cristy628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 15, 2021 -

Lexus of Watertown responded

Cristy, it really brightens our day to hear that Anthony made the purchase process so fast and painless for you. We're so happy you turned to the Lexus of Watertown team to assist you with your automotive needs and we hope you drive safely in your new Lexus!

August 15, 2021

Tony Viveiros is a fantastic addition to the Lexus sales team. He went above and beyond my expectations, a true professional, knowledgeable and enthusiastic about the car I bought. More

by tricia01830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Aug 15, 2021 -

Lexus of Watertown responded

We are so proud to have Tony on our team for his ability to go the extra mile for our guests! He'll be absolutely thrilled to hear that you were so appreciative of his professional, enthusiastic, and informative care. We're very happy that you chose Lexus of Watertown to make your purchase and we hope you enjoy every mile in your new Lexus, Tricia!

August 12, 2021

It’s such a wonderful experience to buy a car from Lexus of Watertown. Our sales representative Ussa is very nice and knowledgeable. This is my first time buying a car and he makes it super easy for us. He More

by Mina.Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga ( Ussa )
Aug 12, 2021 -

Lexus of Watertown responded

Mina, what a lovely review of Ussa and his services! We love hearing that his thoughtful and personalized care and his vehicle expertise made your experience so memorable! It's so meaningful to our team that you make the trip all the way over to Lexus of Watertown, and we're lucky to have you as a customer! Drive safe and see you next time!

August 10, 2021

Lexus of Watertown's staff did a great job helping me with my new vehicle. Tony Viveiros was very helpful as was Jessica and Alex! More

by gary.walton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Jessica and Alex
Aug 10, 2021 -

Lexus of Watertown responded

Hi Gary, Thanks for your fabulous review! We're pleased that Tony, Jessica, and Alex took great care of you. --The team at Lexus of Watertown

Aug 10, 2021 -

gary.walton responded

Your welcome - thank you again!!

August 10, 2021

I bought Lexus RX450h here at Lexus of Watertown and Ujjwal helped us negotiate the price and walked us through each step of the process. It was a smooth and seamless transition for us. He explained eac More

by Ankineedu Ravi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal (USAA)
Aug 11, 2021 -

Lexus of Watertown responded

We appreciate your excellent review, Ankineedu! It makes our day that Ujjwal and the team made your buying process seamless. Thank you for doing business with us here at Lexus of Watertown and enjoy your new Lexus RX 450h!

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