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Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,881 reviews

November 09, 2021

I have just purchased a new Lexus NX from Lexus of Watertown. Their customer service was excellent. Tony Viveiros, our sales rep, took great pains going over the details of the car before I drove it a More

by msacksg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros, Leon Barnes
Nov 11, 2021 -

Lexus of Watertown responded

Thank you for the excellent feedback and for trusting the Lexus of Watertown team to get you and your wife into the right vehicle! We're glad we could accommodate your needs, and we wish you many safe and happy miles ahead! Take care!

November 09, 2021

Tony Viveiros from Lexus of Watertown made pick up of my new car and trade in of my existing car a breeze! This was the quickest I have ever been in and out of a dealership when making a purchase. More

by EE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Vivieros
Nov 11, 2021 -

Lexus of Watertown responded

We're delighted we could make your trade-in and purchase a breeze! Thank you for your support and for taking a moment to share - we sincerely appreciate the feedback. Enjoy your new vehicle! - the Lexus of Watertown team

November 08, 2021

Great experience, great service. Honest and easy to work with! I went in to test drive and walked out with the car that day! More

by jessann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kunins, herb
Nov 09, 2021 -

Lexus of Watertown responded

We're so grateful for your feedback! The Lexus of Watertown team works hard to make sure our guests go home in a vehicle that is right for them and it's wonderful to hear about your seamless experience with us. Enjoy the new ride!

November 04, 2021

My experience at Lexus of Watertown was a breath of fresh air i was searching for a specific car and Lexus Watertown was the only place on the east coast that could provide it for me if your ever looking fo More

by Dreamincome413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Nov 04, 2021 -

Dreamincome413 responded

My experience at Lexus of Watertown was a breath of fresh air i was searching for a specific car and Lexus Watertown was the only place on the east coast that could provide it for me if your ever looking for a new Car i recommend Ujwal Pradhananga ( Ussa ) he was very help-full and has the patience to accommodate your needs

Nov 04, 2021 -

Lexus of Watertown responded

We are thrilled that you had such a successful time working with Ussa and the team! Thank you for coming to Lexus of Watertown and for leaving us an excellent review. We wish you safe and happy travels in your new car!

October 23, 2021

Highly Recommend Lexus of Watertown. Tony Viveiros made the experience fast and easy and went overboard delivering the vehicle out of state. Will do business with Lexus of Watertown and Tony again. More

by day
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Oct 25, 2021 -

Lexus of Watertown responded

Our team will always go the extra mile to create a simple and seamless purchase for you! We'll be sure to share with Tony how much his efforts meant to you. From the entire Lexus of Watertown team, thank you for your business, and congratulations on your new ride!

October 21, 2021

Wonderful atmosphere as well as service, product knowledge and patience. Ussa was fantastic and made process so easy and all we had to do was pick up our brand new Lexus. Finance manager was also gr More

by Richrebelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Oct 21, 2021 -

Lexus of Watertown responded

We love to see positive feedback from our happy customers. Thank you for posting about your experience working with Ussa and our Lexus of Watertown team! We wish you many safe and happy miles in your new vehicle.

October 12, 2021

Leon was very helpful and straight forward letting me view the inventory I was interested in. He was efficient and friendly throughout the entire purchasing process. Lastly he did a great job showing me More

by Iansullivan11092
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Oct 13, 2021 -

Lexus of Watertown responded

Ian, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Lexus of Watertown team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Had the best car buying experience. Ussa was fabulous, could not have been more responsive or knowledgeable. Just terrific!! William also made my financing seamless. I highly recommend Lexus of Watertown. More

by dombrowskicrew
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yussa
Oct 01, 2021 -

Lexus of Watertown responded

Thank you for the rave review! We are overjoyed that Ussa and William made this your best car-buying experience yet. All of us at Lexus of Watertown wish you many safe and happy miles in your new vehicle.

September 26, 2021

We just had a great experience at Lexus of Watertown. Tony Viverios, our salesperson, was knowledgeable, thorough, patient, and made the purchase, which can be a stressful experience, easy. More

by Julie J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viverios
Sep 27, 2021 -

Lexus of Watertown responded

Julie, thank you for the great review! We appreciate your business and are thrilled to hear that you had such an outstanding purchase experience working with Tony and the Lexus of Watertown team. Congrats on your new vehicle, and we hope to see you back again down the road!

September 22, 2021

After much research and many visits to a variety of dealerships, I just purchased a RX 450hl with Tony Viverios. I found Tony to be very knowledgeable, honest and a pleasure to work with. In addition, More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viverios and Alex, the business person.
Sep 22, 2021 -

Lexus of Watertown responded

Lisa, we appreciate you taking the time to write Lexus of Watertown an honest review! Thank you so much for not only your business but your acknowledgment of Tony. He will be delighted to hear you enjoyed working with him. Congratulations on your Lexus RX 450hL! We are lucky to have you as a part of the Lexus family.

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