Back

Lexus of Watertown

Watertown, MA

4.9
1,864 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Contact Dealership

330 Arsenal St

Watertown, MA

02472

Directions

By Type

Showing 1,864 reviews

August 10, 2021

Mike Liuzzi was great to work with from start to finish! Knowledgeable, professional and responded to my questions quickly! I would purchase from him again! More

by Maura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liuzzi
Aug 11, 2021 -

Lexus of Watertown responded

Thank you for the positive feedback, Maura! Hearing that your visit with Mike was knowledgeable and professional lets us know that we're making the right moves. All of us at Lexus of Watertown hope you enjoy your new ride!

August 09, 2021

Great job! Very friendly service My Wife and I felt like Great job! Very friendly service My Wife and I felt like more than just another sale! Tony had concern for our needs and what we were looking for ! More

by Eric and Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Vivieros
Aug 10, 2021 -

Lexus of Watertown responded

Eric and Andrea - Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Tony and the Lexus of Watertown team. Enjoy your new vehicle, and we hope to see you back next time!

August 06, 2021

Purchased a new car and the process was very enjoyable. Customer service was excellent. Our salesman Tony Viveiros was informative and spent a great deal of time showing us all the features of our new vehi More

by Elucht1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Aug 06, 2021 -

Lexus of Watertown responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Tony and the Lexus of Watertown team. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 06, 2021

Just want to give a shout out to Tony for helping me with the purchase of my BMW X3 from Lexus of Watertown. My brother recommended Tony and I am glad I worked with him. Tony helped me through the entire pro More

by Anita Shrestha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Aug 06, 2021 -

Lexus of Watertown responded

Anita, Thanks for the great review, and for giving Tony such a special shoutout! We're pleased that he was so knowledgeable and helpful. It makes us happy that you're so thrilled with your BMW X3!

August 06, 2021

Ussa was the best salesperson we could’ve encountered at Lexus Watertown. He was friendly and helped my parents and I with all the gadgets in the car. We greatly appreciate his hospitality. More

by tracy_d17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Aug 08, 2021 -

Lexus of Watertown responded

Thank you for the great review, Tracy, and for choosing Lexus of Watertown! We'll be sure to let Ussa know you and your parents appreciated his help. Safe travels!

August 02, 2021

This dealership has great customer service. I was very happy with the service provided by sales consultant Tony Viveiros. He was very knowledgeable about the car I was purchasing and made the sales trans More

by Trisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Aug 02, 2021 -

Lexus of Watertown responded

Hi Trisha, Thanks for the great review of Lexus of Watertown! We're honored that you found our team to have excellent customer service skills. It's great that we could score you a new Lexus, congrats!

July 31, 2021

Really grateful for the seamless and simple process of purchasing my certified pre-owned car from Lexus of Watertown! Ussa is a fantastic sales rep who did a great job of communicating with me throughout More

by l_howland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Aug 02, 2021 -

Lexus of Watertown responded

Thank you for the awesome review! Providing a seamless car-buying experience for our valued guests is our goal so we will be sure to let Ussa know he did a great job assisting you! Please let us know if there is anything else we can help you with down the road. Take care! - Lexus of Watertown

July 30, 2021

It was a very pleasant experience especially with Barbara... her knowledge and guidance were invaluable in our decision making. We ended buying the Lexus NX 300.... extremely happy with the purchas More

by Tolasal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Goodman
Jul 30, 2021 -

Lexus of Watertown responded

Thank you for trusting Lexus of Watertown with your business. We're thrilled to hear that Barbara helped you into a Lexus NX 300 and we wish you safe travels!

July 28, 2021

Great experience working with Tony Viveiros when I went in to get a new NX300. Within 5 minutes of arriving there, I was test driving a car. On my return, Tony showed me all the features and asked about m More

by Rick R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jul 28, 2021 -

Lexus of Watertown responded

Congratulations on your new Lexus NX 300, Rick! We strive to provide an exceptional car-buying experience for our guests and are pleased to hear Tony was able to demonstrate our commitment to customer satisfaction. We will certainly let him know you appreciated his help. Enjoy the ride! - Lexus of Watertown

July 27, 2021

I have been purchasing vehicles for almost 50 years now and the experience that I had yesterday at Lexus of Watertown was one of the most pleasurable that I ever had. I had done business with Lexus of Wat More

by rthorntoncpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga (5 Stars rating)
Jul 27, 2021 -

Lexus of Watertown responded

All of us at Lexus of Watertown appreciate your glowing review! It means a lot that our service stood out to you and we will be sure to let Ussa and Steve know they did a great job finding a car that is right for you. Please let the Lexus of Watertown team know if there is anything else we can help with. Enjoy your new Lexus RX 350!

...
62
...