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Lexus of Watertown
Watertown, MA
1,864 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,864 reviews
July 27, 2021
Leon was wonderful. He worked so hard to finally get me a car I would like. He knew exactly what extras I wanted & he wanted to make me a happy customer- mission accomplished! car I would like. He knew exactly what extras I wanted & he wanted to make me a happy customer- mission accomplished! More
by Deniseyoung326
Employees Worked With
Leon Barnes
July 25, 2021
Excellent customer service. Ussa was super knowledgeable and terrific. With his help we immediately purchased our vehicle right after test drive. Thanks Ussa, for your terrific service! and terrific. With his help we immediately purchased our vehicle right after test drive. Thanks Ussa, for your terrific service! More
by Jclee82
Employees Worked With
Ussa
July 22, 2021
My wife and i just purchased a G460 for her from Lexus of Watertown. I can not say one negative thing about the car, the purchase, the dealership or my sales rep Herb Kunins. It was the easiest and best ex Watertown. I can not say one negative thing about the car, the purchase, the dealership or my sales rep Herb Kunins. It was the easiest and best experience purchasing a car. Of course this was a repeat experience with Herb where I had purchased a car from him 15 years ago from another dealership. Go see Herb, he makes it easy. Thanks Herb and Lexus of Watertown!!! More
by jfas292
Employees Worked With
Herb Kunin
July 19, 2021
Super easy and pleasant experiencie with Miguel Montalvo,super patient, Miguel explained to me all the characteristics of the GX 460 and it was very easy, fast and with extraordinary attention, THA Montalvo,super patient, Miguel explained to me all the characteristics of the GX 460 and it was very easy, fast and with extraordinary attention, THANK YOU Miguel. More
by Stefan & Elvia
Employees Worked With
Miguel Montalvo
July 17, 2021
My wife and I have never experienced a more enjoyable, respectful and comfortable purchase of our SUV, the 2021 RX350. Ussa is a true professional salesperson. If you are interested in a Lexus, go to Le respectful and comfortable purchase of our SUV, the 2021 RX350. Ussa is a true professional salesperson. If you are interested in a Lexus, go to Lexus of Watertown and ask for Ussa. I’ve being buying autos from dealerships for over 50 years and this experience ranks as #1. More
by 83scargo
Employees Worked With
Ujwal Pradhananga (“USSA”)
July 15, 2021
great sales experience all around. Most inventory in Greater Boston, our rep was extremely knowledgeable and helpful-- would recommend to our friends. Extremely professional sales and sales support Greater Boston, our rep was extremely knowledgeable and helpful-- would recommend to our friends. Extremely professional sales and sales support More
by bill
Employees Worked With
Tony Viveiros
July 15, 2021
Great experience. Tony Viveiros was great and the sale took place very quick and was able to bring home my new Lexus 2 days after the purchase. If you’re in the market for a new Lexus, make sure you look took place very quick and was able to bring home my new Lexus 2 days after the purchase. If you’re in the market for a new Lexus, make sure you look up Tony first at Lexus of Watertown. You’ll be glad you did. More
by Vic
Employees Worked With
Tony Viveiros
July 09, 2021
Painless and easy! Leon, Jessica and Alex were a pleasure to work with - highly recommended Lexus of Watertown! Will do business with them definitely again. pleasure to work with - highly recommended Lexus of Watertown! Will do business with them definitely again. More
by SM2021
Employees Worked With
Leon, Jessica and Alex
July 07, 2021
Leon was so great to work with. He made me feel comfortable while looking at cars and helped me find the perfect car. The whole process was easy and painless and I will definitely be going back to comfortable while looking at cars and helped me find the perfect car. The whole process was easy and painless and I will definitely be going back to Leon when I need another car in the future. More
by LaurenB
Employees Worked With
Leon Barnes
July 07, 2021
I feel compelled to review my experience buying a new Lexus GX 460 today. Having bought many cars over the years, this was the best car shopping experience I've ever had. Ujwal Pradhanaga ("Ussa") is pro Lexus GX 460 today. Having bought many cars over the years, this was the best car shopping experience I've ever had. Ujwal Pradhanaga ("Ussa") is professional, thorough, patient, detail oriented, and generally works very hard to ensure customer satisfaction. I would recommend the dealership and Ussa, personally (as well as sales manager Jessica Sudeall) for anyone considering a Lexus. More
by jmerrow
Employees Worked With
Ussa (Ujwal Pradhanaga)
