Back

Lexus of Watertown

Watertown, MA

4.9
1,881 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Contact Dealership

330 Arsenal St

Watertown, MA

02472

Directions

By Type

Showing 1,881 reviews

August 06, 2021

Ussa was the best salesperson we could’ve encountered at Lexus Watertown. He was friendly and helped my parents and I with all the gadgets in the car. We greatly appreciate his hospitality. More

by tracy_d17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Aug 08, 2021 -

Lexus of Watertown responded

Thank you for the great review, Tracy, and for choosing Lexus of Watertown! We'll be sure to let Ussa know you and your parents appreciated his help. Safe travels!

August 06, 2021

Purchased a new car and the process was very enjoyable. Customer service was excellent. Our salesman Tony Viveiros was informative and spent a great deal of time showing us all the features of our new vehi More

by Elucht1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Aug 06, 2021 -

Lexus of Watertown responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Tony and the Lexus of Watertown team. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 02, 2021

This dealership has great customer service. I was very happy with the service provided by sales consultant Tony Viveiros. He was very knowledgeable about the car I was purchasing and made the sales trans More

by Trisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Aug 02, 2021 -

Lexus of Watertown responded

Hi Trisha, Thanks for the great review of Lexus of Watertown! We're honored that you found our team to have excellent customer service skills. It's great that we could score you a new Lexus, congrats!

July 31, 2021

Really grateful for the seamless and simple process of purchasing my certified pre-owned car from Lexus of Watertown! Ussa is a fantastic sales rep who did a great job of communicating with me throughout More

by l_howland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Aug 02, 2021 -

Lexus of Watertown responded

Thank you for the awesome review! Providing a seamless car-buying experience for our valued guests is our goal so we will be sure to let Ussa know he did a great job assisting you! Please let us know if there is anything else we can help you with down the road. Take care! - Lexus of Watertown

July 30, 2021

It was a very pleasant experience especially with Barbara... her knowledge and guidance were invaluable in our decision making. We ended buying the Lexus NX 300.... extremely happy with the purchas More

by Tolasal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Goodman
Jul 30, 2021 -

Lexus of Watertown responded

Thank you for trusting Lexus of Watertown with your business. We're thrilled to hear that Barbara helped you into a Lexus NX 300 and we wish you safe travels!

July 28, 2021

Great experience working with Tony Viveiros when I went in to get a new NX300. Within 5 minutes of arriving there, I was test driving a car. On my return, Tony showed me all the features and asked about m More

by Rick R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jul 28, 2021 -

Lexus of Watertown responded

Congratulations on your new Lexus NX 300, Rick! We strive to provide an exceptional car-buying experience for our guests and are pleased to hear Tony was able to demonstrate our commitment to customer satisfaction. We will certainly let him know you appreciated his help. Enjoy the ride! - Lexus of Watertown

July 27, 2021

Leon was wonderful. He worked so hard to finally get me a car I would like. He knew exactly what extras I wanted & he wanted to make me a happy customer- mission accomplished! More

by Deniseyoung326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Jul 27, 2021 -

Lexus of Watertown responded

Denise - At Lexus of Watertown it's so important that our customers find the right vehicles for them so we are delighted to see this feedback. Thank you for giving a shout-out to Leon! We wish you many safe and happy miles in your new car.

July 27, 2021

I have been purchasing vehicles for almost 50 years now and the experience that I had yesterday at Lexus of Watertown was one of the most pleasurable that I ever had. I had done business with Lexus of Wat More

by rthorntoncpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga (5 Stars rating)
Jul 27, 2021 -

Lexus of Watertown responded

All of us at Lexus of Watertown appreciate your glowing review! It means a lot that our service stood out to you and we will be sure to let Ussa and Steve know they did a great job finding a car that is right for you. Please let the Lexus of Watertown team know if there is anything else we can help with. Enjoy your new Lexus RX 350!

July 25, 2021

Excellent customer service. Ussa was super knowledgeable and terrific. With his help we immediately purchased our vehicle right after test drive. Thanks Ussa, for your terrific service! More

by Jclee82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
Jul 26, 2021 -

Lexus of Watertown responded

Thank you for the excellent review and for trusting Ussa and the team with your business! We're so glad to hear we could make your experience a success. Safe travels, from all of us here at Lexus of Watertown!

July 22, 2021

My wife and i just purchased a G460 for her from Lexus of Watertown. I can not say one negative thing about the car, the purchase, the dealership or my sales rep Herb Kunins. It was the easiest and best ex More

by jfas292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Kunin
Jul 22, 2021 -

Lexus of Watertown responded

Thank you for the great review! Hearing that you had such a successful purchase experience working with Herb and the Lexus of Watertown team made our day. Drive safely in your new Lexus GX 460, and we hope to see you back again down the road!

...
64
...