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Lexus of Watertown

Watertown, MA

4.9
1,864 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,864 reviews

April 27, 2021

My experience in purchasing a vehicle from Lexus of Watertown was Outstanding. Byron Kamande made the entire purchase a no-hassle experience. He listened and satisfied my wife with test driving and hel More

by JohnB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Apr 27, 2021 -

Lexus of Watertown responded

Thank you so much for taking the time to share this feedback with us, John! We're thrilled to see that you and your wife were in terrific hands working with Byron and we will be sure to pass along your appreciation to him. All of us here at Lexus of Watertown are proud to have earned your recommendation!

April 27, 2021

Wonderful car buying experience at Lexus of Watertown. Ussa was wonderful and took a considerable amount of time to explain the various options & trim packages available for each vehicle. We saw quite a More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
Apr 27, 2021 -

Lexus of Watertown responded

Jon - Thank you for the great review! Hearing that Ussa went above and beyond to assist with your purchase made our day. Drive safely in your new vehicle, and congratulations! We will be sure to let him know how much you appreciate his help! - The Lexus of Watertown team

April 27, 2021

Very happy with the dealership of Lexus in Watertown. Byron Kamande was the best salesperson I ever had. Very knowledgeable and answered all our questions. He took plenty of time to show me the featu More

by Nanapatb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael the finance person. He was awesome!
Apr 27, 2021 -

Lexus of Watertown responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Byron. Drive safely in your new vehicle, and we hope to see you again at Lexus of Watertown!

April 25, 2021

My recent purchase at Lexus of Watertown was by far the best!! Ujwal Pradhananga provided outstanding customer service and explained every feature in the car. I would highly recommend anyone looking to pur More

by mroy012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
USSA
Apr 26, 2021 -

Lexus of Watertown responded

Thank you for posting about your recent experience. It is our goal to find the best option for shoppers and we're glad to hear that Ujwal hit the mark. On behalf of all of us at Lexus of Watertown, congrats and safe travels!

April 23, 2021

Great dealership, very easy transaction. My sale person Ussa was fantastic! Expedited registration then brought the car right to my house explained all the car feature and then picked up my trade. Very goo More

by Maser GT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhanaga
Apr 26, 2021 -

Lexus of Watertown responded

At Lexus of Watertown we strive to make the car-buying process simple and it's great to hear that Ussa made this true for you. Thank you so much for trusting us with your business! We hope that you absolutely love your new vehicle.

April 23, 2021

Hello, I went car shopping at Lexus of Watertown last month to look for a new vehicle. I was greeted by Byron Kamande who made me feel comfortable at the showroom and he showed me around and guided me th More

by Haydehpanahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Apr 23, 2021 -

Lexus of Watertown responded

Thank you for visiting us at Lexus of Watertown! We are delighted to hear that Byron made this your best car-shopping experience yet. Our team appreciates your kind feedback and we hope to see you down the road!

April 20, 2021

Tony Viverios provided the best service I have ever had when getting a car. He was very helpful and informative. He patiently spent time explaining all the car features in detail. Thank you!!!! More

by N Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viverios
Apr 21, 2021 -

Lexus of Watertown responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tony took such good care of you here at Lexus of Watertown, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new ride!

April 19, 2021

Unbelievably good experience buying a new car. Sales team led by Jorge Paiola was super helpful, not pushy, listened to my requirements and concerns, and delivered a car that met my needs. We've been driving More

by michaeldundas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Paiola
Apr 19, 2021 -

Lexus of Watertown responded

Thank you for taking the time to review us, Michael! We appreciate your support and are thrilled to hear that you had such a successful experience working with Jorge and the team. Drive safely in your new vehicle, and congratulations! We hope to see you back at Lexus of Watertown for your first oil change!

April 16, 2021

This is the second vehicle my wife and I have purchased at Watertown Lexus, and both experiences were pleasurable. We live 100 miles a way, so I started with a phone call to Tom the internet sales rep. who More

by John Pev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ussa
Apr 16, 2021 -

Lexus of Watertown responded

John - We are so grateful that you and your wife came back to Lexus of Watertown for another purchase and appreciate you making the trip out to see us. It's wonderful to hear that Ussa provided informative service so you could be confident in your new vehicle. Thank you for your kind recommendation! We wish you and your family safe driving and look forward to assisting you in the future.

April 11, 2021

Just picked up my NX and I can’t tell you how very happy I am with it, Byron went above and beyond to make sure I got everything I wanted in it. More

by Laurie 0013
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron
Apr 12, 2021 -

Lexus of Watertown responded

Laurie - For you to say that Byron went "above and beyond" to assist with your purchase makes our day. Congratulations on your Lexus NX! Thank you for taking time to post a review and for trusting us with your business.

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