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Lexus of Watertown

Watertown, MA

4.9
1,859 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,859 reviews

September 27, 2020

I had a great experience with my recent purchase from Lexus of Watertown. Tony Viveiros was very accommodating and courteous and made the process effortless. I highly recommend this dealership and workin More

by cmedeiros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Sep 28, 2020 -

Lexus of Watertown responded

Thank you for shopping at Lexus of Watertown. We are committed to helping guests find the best option and I am glad to hear that Tony hit the mark. Safe travels!

September 25, 2020

Ussa from the Lexus Watertown was one of the nicest sales man I have ever had! He was very polite smart and accommodating. I have always been going to Lexus of Danvers for years but since meeting Ussa I will More

by DonnaCordes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ussa
Sep 28, 2020 -

Lexus of Watertown responded

Hi Donna, thank you for posting about your experience with Ussa at Lexus of Watertown! We're proud to have earned your business and we look forward to taking care of you next time!

September 22, 2020

I had a great experience leasing my first vehicle at Lexus of Watertown. I started my search at car shopping across various brands and decided on Lexus as its part of the Toyota family and everyone in m More

by rockhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Giron
Sep 22, 2020 -

Lexus of Watertown responded

Hao - Thank you so much for taking the time to leave us this feedback! At Lexus of Watertown, our team strives to walk guests through the process to ensure you find the best option. It is wonderful to hear that William took care of you and helped you into the perfect 2020 Lexus ES 350. We look forward to seeing you during your vehicle's first service visit and we wish you safe travels!

September 21, 2020

Can not say enough good things about my experience at Lexus of Watertown. I shopped around and felt that Ussa Pradhananga and the whole Lexus team went above and beyond to ensure I had a great buying exp More

by kaitlinmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ussa
Sep 21, 2020 -

Lexus of Watertown responded

Hi Kaitlin - It is wonderful to hear that Ussa delivered such an excellent purchase experience! We are proud to have earned your business and are wishing you safe travels in your new vehicle! - The Lexus of Watertown team

September 20, 2020

Ussa was really helpful. He was patient with all my questions and worked hard to get me the best deal possible. Will definitely do business with them again. More

by Keara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Sep 20, 2020 -

Lexus of Watertown responded

Thank you, Keara, for reviewing Lexus of Watertown! It is wonderful to hear that Ussa was such a pleasure to work with during your visit. We hope you enjoy the vehicle and we wish you safe travels!

September 17, 2020

September 8 2020-LEXUS of WATERTOWN-Mr. Aramayis Grigoryan, Lexus Service Representative is very knowledgeable, nice communication skills, approachable to assist me with all the specific concerns an More

by Kapadouk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan
Sep 17, 2020 -

Lexus of Watertown responded

Thank you so much, Anthony and Sophia! We are honored to earn your recommendation and love to see so many compliments about Aramayis. It's wonderful that he was able to provide knowledgeable service about your Lexus NX Hybrid. We look forward to your next visit at Lexus of Watertown!

September 17, 2020

I purchased a 2020 Lexus yesterday. My salesman was Ujwal Pradhananga and I would give him 10 stars if I could. He was very patient and he worked with us without being pushy. He communicated with us througho More

by Brunella Lopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga and Alex Abutaleb
Sep 17, 2020 -

Lexus of Watertown responded

Thank you, Brunella, for posting about your 5-star sales experience with Ujwal! At Lexus of Watertown, we are committed to finding the best option for our guests and it is great that came true for you. We wish you safe travels and hope to see you again!

September 15, 2020

I had the most incredible experience at Lexus of Watertown! I traveled almost two and a half hours to work specifically with them. This was my first time buying a brand new car, and they gave me a g More

by Kaitlyn Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Lexus of Watertown responded

Reviews like this one make our day! Thank you so much for trusting us with your business and taking the time to share your positive feedback, Kaitlyn. We are delighted that from start to finish you had a five-star experience working with John. We also appreciate your kind words about our facilities. Thanks again from all of us here at Lexus of Watertown, and safe driving!

September 11, 2020

Fabulous sales and service has us returning since the car was born in 1989! Perfection! I you can’t say no to the next one because each experience is that good! More

by Lori62350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon
Sep 11, 2020 -

Lexus of Watertown responded

We couldn't have asked for better feedback, Lori! We're so grateful to have you as a Lexus of Watertown customer - see you next time!

September 04, 2020

I bought a Lexus nx300 recently from Lexus of Waterton. My salesperson was Byron Kamande and he was awesome. He was very patient and knowledgeable . He showed me the feature of the car. More

by cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Sep 04, 2020 -

Lexus of Watertown responded

Cindy - thank you for shopping at Lexus of Watertown. It is exciting to hear that Bryon helped you into a Lexus NX 300 and that he took the time to go over the vehicle's features. Congrats and safe travels!

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