Lexus of Watertown

We worked with Tony Viveiros on getting lease on Lexus NX300. He is literally the best car salesman I have ever worked with - knowledgeable, friendly and extremely professional. NX300. He is literally the best car salesman I have ever worked with - knowledgeable, friendly and extremely professional. More

Salesman Tony Viveiros was great to deal with. He worked with me to get a good deal done. When I went to pick up the car everything was ready and he spent over an hour with me showing me the car's settings with me to get a good deal done. When I went to pick up the car everything was ready and he spent over an hour with me showing me the car's settings and Bluetooth. Very happy with the entire transaction, More

Barbara Goodman at Lexus of Watertown , Ma is an exceptional sales person. She guided me through purchasing my leased vehicle with ease, knowledge, professionalism and a great personality as well an exceptional sales person. She guided me through purchasing my leased vehicle with ease, knowledge, professionalism and a great personality as well and it was a pleasure doing business with her. She is an awesome representative and asset of the Lexus brand. I love my NX300. I highly recommend Barbara for anyone looking to purchase/lease a Lexus. Judy Coleman More

We worked with Will Giron on the purchase of a new RX 350 and he was one of the best sales people I have worked with. We visited the dealership multiple times and test drove different models each time and Wi and he was one of the best sales people I have worked with. We visited the dealership multiple times and test drove different models each time and Will was accommodating and patient and went out of his way to show us all the color combination options they had in the inventory. Wonderful experience during the sale and after we bought the car and Will walked us through all the features. More

He was friendly and helpful. He helped us pick the car that’s best for us and taught us about all the features of the car. that’s best for us and taught us about all the features of the car. More

Eliane at Lexus of Watertown went above and beyond to help me with everything I needed through the purchase of my new car! And I love my new car!! help me with everything I needed through the purchase of my new car! And I love my new car!! More

I had a wonderful experience leasing a 2021 Lexus NX 300 from Lexus of Watertown. Jorge Paiola was the person who helped me find the perfect vehicle for me. He was a true professional! He was there to from Lexus of Watertown. Jorge Paiola was the person who helped me find the perfect vehicle for me. He was a true professional! He was there to greet me at the front of the lobby when I first walked in. He was polite, calm, and had a kind demeanor that instantly put me at ease. He asked me a few questions to best gage what I was looking for in a vehicle and then brought me through the showroom to see the NX 300 and the RX 350, as they were the closest to what I had described. I sat in both SUVs as he described the different features and aspects of each vehicle. After deciding the NX 300 would be the best fit for my needs, he went and got one for me to test drive. Jorge went through all of the buttons, features, and gadgets with me. He encouraged me to navigate through the menu myself, which helped me feel more comfortable imagining it as if it were already mine. I took the vehicle for a test drive and was very impressed with the level of comfort of both the interior and overall smoothness of the ride. After returning from the test drive, I knew that I wanted this vehicle, but was not sure if I wanted to lease a brand new one or buy a used one, so Jorge spent the time presenting me the different options. He even walked me down to the used dealership to look at some of the other used NX options to assess the price and fit for my needs. We then returned to the main office, where he showed me around the building and again was a true professional. His posture was upright, but not overly stiff, he sounded confident in his knowledge, but was also personable and friendly. He was not pushy at any point in the process. I ended up deciding on leasing a new NX 300. From there, the process was incredibly simple and easy. Michael was the sale's manager that helped me through all of the paperwork. He was also personable and authentic. The following day, I added the vehicle to my insurance, then everything else was taken care of for me. They cleaned and detailed the new car, got my registration and inspection squared away, and then even delivered the new NX 300 to me personally at my home. Overall, they went above and beyond my expectations! I have had six vehicles in my life and this was (by far) my favorite car shopping experience of them all. Excellent job to Jorge and his team at Lexus of Watertown! - Highly recommend - Excellent customer service - Beautiful vehicle More

Easy Peasy! Tom called on Saturday to talk about returning my Lexus GX for an RX. Conversation lasted 20 minutes. Told him what I needed the car to have and what I was comfortable paying. DONE! W returning my Lexus GX for an RX. Conversation lasted 20 minutes. Told him what I needed the car to have and what I was comfortable paying. DONE! Went in the next day, met with Ussa. He showed me the car and pointed out all the features of the new technology. Then went to do the financials with Mike - piece of cake. The outstanding and quick service was amazing. A big thank you to TOM, USSA and MIKE at Lexus of Watertown! More

I had a great experience with my recent purchase from Lexus of Watertown. Tony Viveiros was very accommodating and courteous and made the process effortless. I highly recommend this dealership and workin Lexus of Watertown. Tony Viveiros was very accommodating and courteous and made the process effortless. I highly recommend this dealership and working with Tony if you are looking to buy a Lexus. Thank you again! More

Ussa from the Lexus Watertown was one of the nicest sales man I have ever had! He was very polite smart and accommodating. I have always been going to Lexus of Danvers for years but since meeting Ussa I will man I have ever had! He was very polite smart and accommodating. I have always been going to Lexus of Danvers for years but since meeting Ussa I will always come back to Lexus of Watertown. I found Lexus of Watertown one of the best dealerships I have ever been to. I will come back to purchase another vehicle through Ussa More