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Lexus of Watertown
Watertown, MA
1,879 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,879 reviews
August 27, 2020
Ussa was very helpful with me getting my new Rx350. He was very polite and courteous and explained the features of the SUV to me. I also want to thank Alex and Michael in finance. was very polite and courteous and explained the features of the SUV to me. I also want to thank Alex and Michael in finance. More
by Doewill
Employees Worked With
Ussa
August 21, 2020
My sales was Leon Barnes. It was my first car, he was very patient and explain everything to me. The process was Easy and Painless. My father had introduced a few friend to him. very patient and explain everything to me. The process was Easy and Painless. My father had introduced a few friend to him. More
by Krystal Cai
Employees Worked With
Leon Barnes
August 11, 2020
New Lexus at Lexus of Watertown I had the pleasure of buying my new Lexus from Ussa at Lexus of Watertown and it was exceptional customer service. Ussa was amazing in making me fe I had the pleasure of buying my new Lexus from Ussa at Lexus of Watertown and it was exceptional customer service. Ussa was amazing in making me feel comfortable throughout the entire process and his customer service is unparalleled. Thank you! More
by asytnik
Employees Worked With
Ussa
August 10, 2020
Love the Lexus of Watertown dealership and had the pleasure to work with Tony Viveiros. He helped me turn in my old lease and find the perfect new car. He was very helpful and easy to work with. Norma pleasure to work with Tony Viveiros. He helped me turn in my old lease and find the perfect new car. He was very helpful and easy to work with. Normally I had shopping for a new car but he made the experience fantastic! More
by puglove26
Employees Worked With
Tony Viveiros
August 06, 2020
Lexus RX 350 Thanks Ussa Pradhananga for all of your help! So excited for our new Lexus RX 350! It was a seamless process. Visit Lexus of Watertown for your next n Thanks Ussa Pradhananga for all of your help! So excited for our new Lexus RX 350! It was a seamless process. Visit Lexus of Watertown for your next new car. More
by kmaillet
Employees Worked With
Ussa Pradhananga
August 05, 2020
Amazing how pleasant it was!!! First let me say Tony Viveiros thank you for taking a lot of time to get us the NX300 F-Sport! zero pressure and the people at Water town Lexus are so First let me say Tony Viveiros thank you for taking a lot of time to get us the NX300 F-Sport! zero pressure and the people at Water town Lexus are so nice! Watertown Lexus had plenty to look over. I am a shopper and can tell you that you will not fine a dealer ready to make you a good deal I went to IRA Lexus and not so good a deal! Drove down to Watertown Lexus and Tony got us a $5,000 dollar less deal and in an F-sport instead of a lower 300 NX ask for Tony you will be happy you did and thanks to all the people who were so NICE!!! More
by merlindragonwizard
Employees Worked With
Tony Viveirs
July 30, 2020
Best Dealer and sales agent William Giron This review is for William Giron at Lexus of Watertown. I can’t express enough how impressed I am with William’s professionalism and helping find the This review is for William Giron at Lexus of Watertown. I can’t express enough how impressed I am with William’s professionalism and helping find the perfect vehicle that best fits my needs as a consumer. I went to so many different dealers, test drives, and headaches, before I reached Lexus of Watertown, I sure wish I started here first, I wouldn’t have wasted all of my time and energy. William was professional, very knowledgeable of the vehicles, understood my needs as for price range, and helped match my personality to the perfect car. I would highly recommend William, and Lexus of Watertown, as they followed through with all expectations. This is a dealership that you can TRUST. More
by cstig.2011
Employees Worked With
William Giron
July 28, 2020
I buy a good car NX 300 H from the dealer First I will thanks the help from Ujwal Pradhananga, he is a responsible saleman. I make a good decision to buy a correct car under the guidance of Uj First I will thanks the help from Ujwal Pradhananga, he is a responsible saleman. I make a good decision to buy a correct car under the guidance of Ujwal. Firstly, he is so patient and dedicated to his customer and feeling. Secondly, he gave me a full training about how to control this new car, I figured out almost all functions finally. I will definitely recommend this good guy to anyone looking forwards to buying a new Lexus! More
by Dongjie Chen
Employees Worked With
Ujwal Pradhananga
