Lexus of Watertown

New car dilema I hate car shopping.....but..... my salesperson Tony Viveiros made it a pleaure. He was so patient and so helpful in helping me decide between cars. I hate car shopping.....but..... my salesperson Tony Viveiros made it a pleaure. He was so patient and so helpful in helping me decide between cars. Multiple test drives, answering lots of questions, he couldn't have been nicer and the dealership was very nice (under construction to make it even better) I would highly recommend Tony, he will make you feel so comfortable! More

Excellent experience purchasing a new 2019 ES300 Hybrid My wife and I recently purchased a new 2019 ES300H Lexus at Lexus of Watertown. Our entire experience was extremely positive. We were very fortunat My wife and I recently purchased a new 2019 ES300H Lexus at Lexus of Watertown. Our entire experience was extremely positive. We were very fortunate to have worked with: Ujwal Pradhananga ”Ussa” Sales and Leasing Consultant Lexus of Watertown. Ussa was an extremely kind, polite and very competent sales consultant without any of the "hardsell" car salesman characteristics. His patience, desire to understand our needs and preferences were very appreciated. We would highly recommend working with him if you are in the market for a Lexus. Jennifer was also a pleasure to work with as Sales Manager as was Bob Pederson who helped us with financial planning. Mike "walked us through" the technological details of the car and he, too, was part of our excellent experience! We have already taken a driving trip since purchasing the car and we are enjoying the ride and all the safety features and amenities very much! More

Best dealer and salesman ever encountered The hybrid I bought as a gift for husband is superb: safety features, comfort, mileage, clever sync with iPhone etc are state of the art. Tony Viveir The hybrid I bought as a gift for husband is superb: safety features, comfort, mileage, clever sync with iPhone etc are state of the art. Tony Viveiros was the best salesman I’ve encountered: no pressure, no exaggerations, no unkept promises. He delivered the car with a huge red bow to our house at the exact minute we had arranged for. He then spent hours going over the controls, safety features, syncing to our garage door etc. This is what all salesmen and dealerships should aspire to. It was truly a pleasure to buy this car - effortlessly and seamlessly. More

Great! This is my first car buying experience and overall it is great. The sales person Ujwal has been very helpful explaining details of our target car and This is my first car buying experience and overall it is great. The sales person Ujwal has been very helpful explaining details of our target car and tried his best to lower our final cost of owning a car. More

Quality, Price, Service & Delivery What a pleasant experience working with Tony Viveiros at Lexus of Watertown. I was expecting another battle from the sales team when it came to purcha What a pleasant experience working with Tony Viveiros at Lexus of Watertown. I was expecting another battle from the sales team when it came to purchasing another new Lexus Lease. Instead, I was pleasantly surprised by the relaxed, engaging and caring assistance I received from Tony throughout the entire process. He was knowledgeable, friendly and easy to talk to. He was thorough in his explanation of the many questions I had asked him and open and honest when discussing the very uncomfortable topic of price regarding the new lease. His friendly demeanor, knowledge, and patience were instrumental in winning over my business from another Lexus dealer. I would highly recommend you visit Lexus of Watertown and ask for Tony on your next purchase or lease of a Lexus. More

Extremely Satisfied Customer I came to Watertown Lexus to Lease a Lexus and was very impressed with how I was treated and how quickly the process took. Tony Viveiros was instrume I came to Watertown Lexus to Lease a Lexus and was very impressed with how I was treated and how quickly the process took. Tony Viveiros was instrumental in the complete process. I pretty much relaxed and he did all the work. It also took no time at all. Within less than an hour I had all the paperwork done. Not like other dealerships I had dealt with in the past where I would sit and wait and it would take hours just for the paperwork. Tony was friendly, knowledgeable, and most importantly honest. When my car finally came in Tony went over and instructed me on the features of the car. I highly recommend Lexus of Watertown. The Customer service that I received from Tony was by far the best I have ever received. Next time I'm in the market for another Lexus this is the place I'll be coming back to! More

Wonderful experience We purchased a new Lexus ES350 this week @ Lexus of Watertown. It is our 5th new Lexus over the years and we have been to several dealerships. Lexus o We purchased a new Lexus ES350 this week @ Lexus of Watertown. It is our 5th new Lexus over the years and we have been to several dealerships. Lexus of Watertown is outstanding and by far the BEST dealership I have worked with!! Ujwal Pradhananga or "Ussa" is very informative, knowledgeable, and patient. He made sure I knew all the features of the car when he delivered it. He's very kind as I am not the most tech savvy!! He is a valuable asset to Lexus of Watertown!! Thank you for a wonder experience. You made purchasing a new car an easy and pleasant experience. More

Awesome experience Aweaome experience with a great sales person, Bob Peixinho! I completely recommend this place as I am completely happy with my purchase Aweaome exp Aweaome experience with a great sales person, Bob Peixinho! I completely recommend this place as I am completely happy with my purchase Aweaome experience with a great sales person, Bob Peixinho! I completely recommend this place as I am completely happy with my purchase. More

Great Sales and after-sales services! Sales services and after-sales services are perfect!! We were impressed by this one-stop services without worry about anything. Price is great! When Sales services and after-sales services are perfect!! We were impressed by this one-stop services without worry about anything. Price is great! When we get the new car, Sales representative USSA spent almost 3 hours introducing all functions. He always picked up phone very quickly as we had this and that kind of small questions all the time. He is very considerate, polite and good at communication. We were told professional car wash is lifetime and free!! Highly recommendation!! More

new UX purchase at Lexus of Watertown First time Lexus purchase (new UX hybrid luxury). Overall experience was excellent, and we were able to work out a reasonable deal on a car that's pr First time Lexus purchase (new UX hybrid luxury). Overall experience was excellent, and we were able to work out a reasonable deal on a car that's pretty hard to find right now. Ussa P (salesman) was very helpful, and staff overall were great. They're in the middle of renovations right now, so space is a bit tight (inside and out), but they nevertheless got everything taken care of. More