Lexus of Watertown

ES 350 Leon B. is the man. A very thorough and thoughtful individual who made me confident in my purchase without an ounce of buyer-remorse. Awesome service Leon B. is the man. A very thorough and thoughtful individual who made me confident in my purchase without an ounce of buyer-remorse. Awesome service and awesome ride! More

My heroes Ujwal Pradhananga (Ussa) asked Questions talked about my needs Had all the patients in the world took me on test drives Add pick up Keys stayed with Ujwal Pradhananga (Ussa) asked Questions talked about my needs Had all the patients in the world took me on test drives Add pick up Keys stayed with me until I understood the car forever called me after work he cares about people is one of the best people I’ve ever bought a car from I will go to him 100% of the time I will recommend him and the dealership and everyone was wonderful but ussa my man.🥰 More

First Time Buyer I loved my experience! I'm a first time client at Lexus of Watertown and working with Barbara Goodman was a dream. I had the BEST experience working w I loved my experience! I'm a first time client at Lexus of Watertown and working with Barbara Goodman was a dream. I had the BEST experience working with her. It didn't feel like a sales experience. She was so kind, knowledgeable, thorough and patient. She helped me find the car that fit my needs perfectly. I look forward to working with her again and returning to this particular dealership. With free car washes and all the other amenities coming, it's more like a concierge stop off than a car dealership! High class, high quality and the BEST service! More

Best experience ever with Tony Viveiros Glad I decided to stick with Lexus thanks to Tony Viveiros. I was originally at Lexus for service. While I waited I was curious to check out the newes Glad I decided to stick with Lexus thanks to Tony Viveiros. I was originally at Lexus for service. While I waited I was curious to check out the newest cars and of course I fell in love with the 2019 Lexus IS300 FSport Black line edition! A few sales associates seen me but didn’t care to ask if I needed help because I looked young and Tony was the only one that did approach me which I appreciated. He was very patient and answered all my questions and was very polite. He made the process for purchasing the car very easy and broke everything down for me when I was severely confused. When It was time to pick up the car he then took the time to show me all the features in the car and how to use it which I appreciated because I’m not the best at learning new things. Thanks to Tony I do plan on staying with Lexus because of the quality of customer service was amazing and obviously we all know the cars are made to last. For anyone trying to purchase a car definitely reach out to Tony Viveiros!! People need to understand that it isn’t all about looks. You should always treat everyone the same even if they don’t purchase a car it’s worth a shot. I was one of those people. Remember looks may be deceiving. Thanks Tony!! More

Outstanding Customer Service Exceptional customer service from Ussa and the Lexus of Watertown team. New vehicle was purchased yesterday and delivered to my home this morning. Us Exceptional customer service from Ussa and the Lexus of Watertown team. New vehicle was purchased yesterday and delivered to my home this morning. Ussa walked me through all of the new features and was a consummate professional throughout the sales process. This is my second Lexus purchased from Lexus of Watertown, and they continue to provide exceptional service. More

Excellent service Ussa was excellent in general. He was very professional and provided excellent customer service. He is also very friendly, helpful, and kind. I am hig Ussa was excellent in general. He was very professional and provided excellent customer service. He is also very friendly, helpful, and kind. I am highly recommending to look for him for the best service . More

Excellent Experience A great feel as a customer at Lexus of Watertown. I very much appreciated Tony Viveiros’ help with professional service skills. He really worked hard A great feel as a customer at Lexus of Watertown. I very much appreciated Tony Viveiros’ help with professional service skills. He really worked hard to make sure I was happy and got everything. Best car buying experience ever. Thanks again Tony for all the support and very good work. Highly recommended! More

Great Experience I worked with Leon to find a car that was right for me and he was extremely helpful and friendly. I will definitely be recommending Lexus of Watertown I worked with Leon to find a car that was right for me and he was extremely helpful and friendly. I will definitely be recommending Lexus of Watertown and Leon. More

Excellent Support Throughout Just bought a new RX from Lexus of Watertown. We live in NYC but are about to move to Boston so this was a new experience for us. We got a great dea Just bought a new RX from Lexus of Watertown. We live in NYC but are about to move to Boston so this was a new experience for us. We got a great deal and Tony Viveiros made sure that we were looked after from the start to the finish. His quick and friendly follow up made sure that Watertown got the sale and his post sale attention to detail made sure we were familiar and happy with all of the many new features we found join our new car. We will be back to see of the quality of service matches up with the sales experience, but so far so good! More

NX300 suv My experience with Lexus of Watertown was excellent. My salesman was Bob Peixinho and he was wonderful to deal with. He was very knowledgeable and up My experience with Lexus of Watertown was excellent. My salesman was Bob Peixinho and he was wonderful to deal with. He was very knowledgeable and upon picking up my new car he made sure that I was very comfortable with how everything worked. I would highly recommend both Lexus of Watertown and Bob. More