220 Reviews of Lexus of Watertown - Service Center
My sales representative Tony Viveiros was very friendly, knowledgeable, courteous and overall a great person to deal with. He went over top to please me. I would recommend him with my friends and family. knowledgeable, courteous and overall a great person to deal with. He went over top to please me. I would recommend him with my friends and family. More
I am so happy with my experience with Ussa at Lexus! I was a former Toyota owner and wanted a luxury car but was nervous and unsure how to go about the transition process. Ussa made my car buying experien was a former Toyota owner and wanted a luxury car but was nervous and unsure how to go about the transition process. Ussa made my car buying experience easy, straightforward, and fun. I test drove a few cars and he knew exactly my style. He took his time explaining everything in complete detail. I have gotten cars before and never shown how to use the features. Ussa went in depth and I feel confident In how to work my new car! I never felt pressured to close the deal and I felt they genuinely worked with me to create a good deal that worked for me. Thank you! More
Many thanks to Tony Vivieros for making our experience a pleasure. We would recommend to anyone looking for patience and professionalism to work with Tony! Bob Ryan pleasure. We would recommend to anyone looking for patience and professionalism to work with Tony! Bob Ryan More
Ussa ( Ujiwa) shows his great professionalism and extra care to new customers like me who never use Lexus before. His excellent knowledge and patience really help me out. I would recommend him again defini care to new customers like me who never use Lexus before. His excellent knowledge and patience really help me out. I would recommend him again definitely when choosing Lexus More
I have been going to this dealer since 1999, 12+ cars. Lately their service has fallen on hard times. Poor communication, paperwork didn't match the service, car was completed 2 days after it was estim Lately their service has fallen on hard times. Poor communication, paperwork didn't match the service, car was completed 2 days after it was estimated. I had to call them 5 times to figure out when it may be done. Car was driven 30 miles, returned low on gas, stereo and heat blasting and they did not wipe the car down (Covid sensitive) as promised. I had to stop random lot people from jumping in and out of the car to move it with no gloves and no wipe down. More
September 8 2020-LEXUS of WATERTOWN-Mr. Aramayis Grigoryan, Lexus Service Representative is very knowledgeable, nice communication skills, approachable to assist me with all the specific concerns an Grigoryan, Lexus Service Representative is very knowledgeable, nice communication skills, approachable to assist me with all the specific concerns and questions with the vehicle NX Hybrid that I have. I had a great Lexus of Watertown experience. I will highly recommend Lexus of Watertown Service to family and friends. Aramayis Grigoryan is a Great hiring choice for the LEXUS of Watertown. He did a great job. Aramayis Grigoryan should be recognized, acknowledged, and promoted for Great Customer Service Skills. Best Anthony & Sophia Kapadoukakis More
William Giron is the best salesperson i averse Was no William Giron is the best salesperson i averse Was no pressure First time in my life I purchase a new car Wonderful experience Thank you Will William Giron is the best salesperson i averse Was no pressure First time in my life I purchase a new car Wonderful experience Thank you William you’re amazing Leo Gruman More
I recently brought a car. The sales man Tony was very nice. He was really patient with all the questions I have, and took his time to make sure I understand what the car has to offer. nice. He was really patient with all the questions I have, and took his time to make sure I understand what the car has to offer. More