Lexus of Wayzata

Great service everyone always friendly! The last time I was there they gave me additional help with using the navigation system. I’ve been able to use now as I understand it. was there they gave me additional help with using the navigation system. I’ve been able to use now as I understand it. More

Very very good. Long very good relationship friendly helpful honest That’s all I have to say. I am not writing a book for your review These people are good we have been purchasing Lexus for 15 y helpful honest That’s all I have to say. I am not writing a book for your review These people are good we have been purchasing Lexus for 15 years. More

A great place to buy a car When I visited Wayzata Lexus I was in the process of assessing what my next car would be and where I'd purchase. It was the first time I had driven a When I visited Wayzata Lexus I was in the process of assessing what my next car would be and where I'd purchase. It was the first time I had driven a Lexus and was greatly impressed with the car. To top the visit off the sales staff in the person of Bob Horwitz was just terrific. Due to my unfamiliarity with Lexus he spent some time showing different cars and options. I look forward to the coming years of association with your staff. More

Exceeding just what you should do my whole experience with this dealer has been beyond expectations primarily because of their representative Mike Dalton. He and the dealer have gone my whole experience with this dealer has been beyond expectations primarily because of their representative Mike Dalton. He and the dealer have gone the extra mile. More

Dealership is warm, friendly, helpful. Their Tech Dept is very knowledgeable and helpful. They welcomed me and performed the service even though I arrived late for appt. very knowledgeable and helpful. They welcomed me and performed the service even though I arrived late for appt. More

Staff very professional and service minded. Receiving the Staff very professional and serve minded. Receiving the loaner car was a bit of a wait, but it was a fun experience to try out their newer models. Hon Staff very professional and serve minded. Receiving the loaner car was a bit of a wait, but it was a fun experience to try out their newer models. Honestly, for the 1st time in a long time, the recall experience was not bad! I’d like to thank the gm for finding the loaner car and Ali for his top notch service. Also I would like to see if you guys could start going paperless. Receiving vehicle service paperwork would be best served through the Lexus app or via email. More

Too much to fit in this space! But....Tom Lofquist was so ARROGANT, self indulged, I had to just walk out. I will call the General Manager tomorrow. ARROGANT, self indulged, I had to just walk out. I will call the General Manager tomorrow. More

Jake was very professional, personable, and knowledgeable. It was raining out, so he went drove the vehicles we test drove up to the door for us. He explained the differences in the vehicles ve knowledgeable. It was raining out, so he went drove the vehicles we test drove up to the door for us. He explained the differences in the vehicles very well also. He was not pushy, and he actually listened to what we had in in mind. Hopefully Jake is still there, when it's time for our next Lexus. More

Lexus of Wayzata is very professional I appreciated the professionalism of every person in your dealership. My auto shopping was made much more simpler by Lisa. She is very professional, I appreciated the professionalism of every person in your dealership. My auto shopping was made much more simpler by Lisa. She is very professional, understanding, and can anticipate needs and provide answers. More

First Lexus We had a 13 year old Toyota and even though it had no issues we decided to upgrade. We looked at many different vehicles and dealt with many different We had a 13 year old Toyota and even though it had no issues we decided to upgrade. We looked at many different vehicles and dealt with many different dealerships. From the moment we walked into Lexus of Wayzata we felt calm and relaxed. It wasn’t just how nice the dealership was decorated but it was the employees and the way they made us feel. We were lucky to get Ignacio as our sales rep. His professionalism and attention to detail was unbelievable and it was easy to see why he has been there for over 14 years. He wasn’t pushy as we told him we were just test driving to see what we like as we weren’t planning on purchasing until spring. Over weekend we decided to purchase early and Ignatio made the entire experience to be our best auto purchase experience ever. We are so happy we decided to buy our first Lexus and got the experience of purchasing through Ignatio! More