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Lexus of Wayzata
Wayzata, MN
2,261 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,261 reviews
January 10, 2020
4th Lexus for wife Service and sales people were exceptional and very tolerant of multiple change of schedule prior to closure on a NX300. Car, dealership, and employees Service and sales people were exceptional and very tolerant of multiple change of schedule prior to closure on a NX300. Car, dealership, and employees hit the bullseye! More
by richard.anton007
Employees Worked With
John Cadle, Denise Quillen
January 10, 2020
Karan Akman was my excellent salesperson Karan did everything he could to make my long distance purchase smooth. There were difficulties with my flight and the dealership worked with me even Karan did everything he could to make my long distance purchase smooth. There were difficulties with my flight and the dealership worked with me even though it was certainly an inconvenience to them. I was asking for exceptional service and not one of the team made me feel rushed or uneasy with what I needed. I would highly recommend this dealership! More
by Nancyjbloomfield
Employees Worked With
Kaan Akman
January 09, 2020
Thank you for your very fast and courteous service, and the extended amenities. Mr Joe Lushine was very courteous and professional. I would give him a greater than 5 star rating, as well as the vehicle ser the extended amenities. Mr Joe Lushine was very courteous and professional. I would give him a greater than 5 star rating, as well as the vehicle service More
by Mryan849
Employees Worked With
Joe Lushine
January 04, 2020
Lexus always lives up to its high level of quality customer service. They are amongst the best in the business when it comes to their consistent level professionalism and ensuring a great experience w customer service. They are amongst the best in the business when it comes to their consistent level professionalism and ensuring a great experience with every visit. More
by No Nickname Required
January 04, 2020
Lexus did a good job of selling me the car. I was a bit slow deciding and thought the staff had patience with the decision. slow deciding and thought the staff had patience with the decision. More
by maryarossell
Employees Worked With
January 02, 2020
Overall service very good.Seemed short on number of Overall service very good. Seemed short on number of service agents though from usual. Had to wait to get general rep.. Usually I have certain rep Overall service very good. Seemed short on number of service agents though from usual. Had to wait to get general rep.. Usually I have certain rep assigned before service appt. More
by Mbvjhalvorsen
Employees Worked With
Ali Alvi
December 31, 2019
Good all around experience. Our sales associate, Bob Horowitz, did a good job of finding us a new 2020 with our desired color and options, agreeing to a reasonable price, and fol Our sales associate, Bob Horowitz, did a good job of finding us a new 2020 with our desired color and options, agreeing to a reasonable price, and follow-up service on pairing our phones and answering other car questions. More
by Phil
December 29, 2019
Bob listens, pays attention to details and is pleasant to work with. After picking up the car we needed to go back to the dealer to connect a second phone with the car. Bob did a good job accomplishing this work with. After picking up the car we needed to go back to the dealer to connect a second phone with the car. Bob did a good job accomplishing this task. More
by m.betzel
December 28, 2019
Excellent Both sales and service have been great through the years. My previous sales person (Jan) retired so now I am working with Bob Horwitz who is all abou Both sales and service have been great through the years. My previous sales person (Jan) retired so now I am working with Bob Horwitz who is all about assuring I get what I want. Looked at some new cars and also discussed some preowned options. More
by patsyredfield
Employees Worked With
Bob Horwitz
December 28, 2019
Great experience Bob Horwitz was courteous, knowledgeable and true to his word when dealing with me. The car was delivered on time and had all the right options. I wou Bob Horwitz was courteous, knowledgeable and true to his word when dealing with me. The car was delivered on time and had all the right options. I would recommend him to a friend. More
by sapoz1
Employees Worked With
