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Lexus of Wayzata

Wayzata, MN

4.7
2,287 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,287 reviews

January 18, 2024

This was our first service visit. The check- in was quick even though it was busy. Bob was efficient and listened to our concern. We received our first service free which we apprecia More

by ssstickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 19, 2024 -

Lexus of Wayzata responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 18, 2024

Our sales person Val was great. He gave us the information we needed to make our decision. More

by Aholzer22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Lexus of Wayzata responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2024

Fabulous dealership and service department - have purchased and leased several vehicles from here. They are the best! More

by Tracy & Greg Smith
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rick in Service - 5 star review!
Jan 18, 2024 -

Lexus of Wayzata responded

Hello Tracy, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 16, 2024

I recently purchased a used 2019 Nissan Armada. I really enjoyed working with Russel. He made what has been a difficult process in the past fast, easy, and actually kind of enjoyable. I will def More

by Richard.jurchisin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Lawrentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Lexus of Wayzata responded

Hi Richard, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 12, 2024

Very conveniences, fast services and very clean waiting area. Service advisor are very knowledgeable about Lexus More

by brian.chhom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blomquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaley
Jan 14, 2024 -

Lexus of Wayzata responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2024

Rick was very helpful and understanding. I'll definitely work with him again. I will go back to get my car serviced again. More

by ckandakai21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 13, 2024 -

Lexus of Wayzata responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Wayzata as your first choice for all your vehicle needs.

January 09, 2024

Took vehicle in for routine maintenance. This trip should have been tire rotation. Was told I needed Fuel Induction Service. Dealership stated “no history of it being done”. We had purchased More

by walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Stack
Jan 12, 2024 -

Lexus of Wayzata responded

Hi Walter, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (952) 476-6111 and we will do our best to make this better.

January 09, 2024

We recently purchased a new Lexus TX350 Luxury at Lexus of Wayzata. We worked with Bailey Gibbs who was absolutely fantastic with every part of the process. Bailey thoroughly answered every question and ke More

by RichF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Stenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Gibbs
Jan 11, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear you found Bailey to be so informative and helpful. Thanks for the recommendation, and have an amazing day!

January 09, 2024

We worked with Joe Nathanson in the purchase of our car. We can't say enough good things about him! He was very competent, answered any and all questions immediately, took care of any problems that arose More

by peace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Nathanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Lexus of Wayzata responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Wayzata so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

January 08, 2024

Lexus of Wayzata always does an amazing job. There was an issue with a filter and they refunded me the cost. Great service! More

by john.rossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Cramer
Jan 11, 2024 -

Lexus of Wayzata responded

Hello, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

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