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Lexus of Wayzata

Wayzata, MN

Overview
Employees
Reviews
Vehicles
4.8
2,263 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
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16100 Wayzata Blvd

Wayzata, MN

55391

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Showing 2,263 reviews

October 13, 2021

I highly recommend Lexus of Wayzata both to purchase a car and for service. Chris Doyle in their service department is the best. Always willing to help, courteous, knowledgeable, explains everything so More

by laosman55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Doyle
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Oct 14, 2021 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with Chris Doyle! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

October 13, 2021

Sales consultant Val Udermann was excellent to work with, professional, help full and concerned. Sales manager Stacy Kristsas the compete opposite, He is a total jerk, how he got to be in a management, I wi More

by Spitzergk1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Udermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Kritsas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Lexus of Wayzata responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 12, 2021

Great job today getting my car in for service. Tim and Joe could not have been better! Thanks to the mechanics for a fast turn around. More

by Diane Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim who took my car when I first entered. , Joe Lushine
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Oct 14, 2021 -

Lexus of Wayzata responded

Hi Diane, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2021

They are very busy and very well organized. It seems like everyone goes out of their way to make the customers happy. More

by carl_sipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 14, 2021 -

Lexus of Wayzata responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

October 09, 2021

Wonderful customer service. I walked out very satisfied with their great service. I will make that dealer my preferable place to bring my lexus for maintenance. More

by alphapup78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Oct 12, 2021 -

Lexus of Wayzata responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

Oct 12, 2021 -

Lexus of Wayzata responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Wayzata!

October 09, 2021

Tri was wonderful to work with today. Above and beyond my expectations. Thank you for handling everything in a professional and customer focused manor. More

by colwellkip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tri Bui
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Oct 12, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear you found our staff to be so informative and helpful. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

October 09, 2021

Very professional and clear with us. Vehicle was done at the time Jonathan said it would be done. Love getting back a clean car, inside and out. More

by Lbcrotty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jergenson
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Oct 12, 2021 -

Lexus of Wayzata responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jonathan here at Lexus of Wayzata! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2021

He was very courteous and he kept us up to date of the repair progress. More

by Nobuhiko Akimoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mevin Taylor
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Oct 12, 2021 -

Lexus of Wayzata responded

Hi, we hope everything was handled to your expectations, Nobuhiko. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Safe travels!

October 07, 2021

They are very friendly. The service dept. is very efficient. They do a good job! More

by ???
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Kallas
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Oct 08, 2021 -

Lexus of Wayzata responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2021

Joe was pleasure to work with, needed few things addressed during the visit and made it really easy More

by GeoffC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lushine
Report | Print
Oct 07, 2021 -

Lexus of Wayzata responded

Hi, we're glad to hear you found Joe to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

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