Lexus of Wayzata

Easy to work with Russ. He doesn't try to sell me what I don't want which makes making a deal much easier. This was the fourth car I bought from him going back about 15 years. Tech expert, Eric Baumann I don't want which makes making a deal much easier. This was the fourth car I bought from him going back about 15 years. Tech expert, Eric Baumann was very good, as he covered all the questions I had written down before meeting with him. More

Happy with the work performed. The service was quick and seamless to drop off and pick up. But this is the second visit with no wash, floor mat and tags left in car etc. Not a big deal but both times it see seamless to drop off and pick up. But this is the second visit with no wash, floor mat and tags left in car etc. Not a big deal but both times it seems like the service team just doesn't care. First time it was blamed on the valet kids being lazy on a Saturday. This time it was "the construction dust got the best of your car. Oh we didn't wash it either". He was nice enough to offer a wash if I wanted to come back. But that's not the point, I can go get an oil change anywhere. I bring it to the nice fancy Lexus dealer for the experience and service. I work full time during their business hours and really don't like using my Saturday to drive 20 minutes for a make up car wash. I will continue to bring my car to Lexus because I am confident in their techs doing the right thing when it comes to working on it and using the right parts but I'm hoping third times the charm with the service! I was a service advisor myself for many years and I'd never let a car leave my shop covered in cement dust let alone even a floormat left in it. Guess we'll find out in 5k miles when I need an oil change again. More

I had a good experience with multiple sales reps, but my final decision was with Tim Ha. He was very friendly and helpful in explaining all the features of the vehicles. And best of all he is bilingual whic final decision was with Tim Ha. He was very friendly and helpful in explaining all the features of the vehicles. And best of all he is bilingual which is an asset to the dealership and helps Southeast Asian buyers feel welcome. More

I have leased Lexus automobiles for maybe 25 years. The dealership has always been great to me. In the finance department Becky Stenson is fabulous. dealership has always been great to me. In the finance department Becky Stenson is fabulous. More

We were in the market for a new car to lease, and were really on our way to another dealership but thought we'd check out what Lexus has to offer. We had limited time because we wanted to get to the other really on our way to another dealership but thought we'd check out what Lexus has to offer. We had limited time because we wanted to get to the other dealership. We really just wanted to know what the range of lease costs would be on a new Lexus, and decided that if we didn't have the information we needed within 30 min. we would leave. We were introduced to Joe Nathanson. Joe provided us with all the information we needed, plus some options we didn't even know were available, within less than 10 minutes. It was the best sales experience we have ever had when purchasing a vehicle. We did end up staying a little longer than 30 min. as we took a test drive. After a brief visit to the "other" dealership we went back to Lexus of Wayzata and finalized our decision to lease a new Lexus UX250h. More

Overall, an excellent experience. We did not feel pressured during the shopping/purchasing process and our salesman was able to answer any questions we had. I’d go back again. pressured during the shopping/purchasing process and our salesman was able to answer any questions we had. I’d go back again. More

Thank you Bob. And thank you Eric too .You are the best . Great service and friendly for us .They are like their new car. See you in the future. Great service and friendly for us .They are like their new car. See you in the future. More

Everyone we encountered were top notch. Our sales rep, Bob Horwitz was knowledgeable, helpful and very accommodating. His follow up was great. Highly recommend Bob. Bob Horwitz was knowledgeable, helpful and very accommodating. His follow up was great. Highly recommend Bob. More

Just purchased a 2021 Lexus GX460, my third GX. This in addition to my wife's ES330 make us repeat customers for both Lexus sales and service. Bob Horwitz was great to work with in choosing the SUV (make i addition to my wife's ES330 make us repeat customers for both Lexus sales and service. Bob Horwitz was great to work with in choosing the SUV (make it like our last one), helping on pricing, and delivering in our time frame. Thanks Bob! More

Outstanding courtesy and service. The dealership is not only elegant and comfortable, but is chock-full of well trained, courteous sales and service associates. Their prices are also frequently much more c only elegant and comfortable, but is chock-full of well trained, courteous sales and service associates. Their prices are also frequently much more competitive than you would think. More